Ideal Stairs

Floor Laying & Refinishing
141 Nugget Avenue Toronto ON M1S 3B1
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98%

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Reviews for Ideal Stairs

Average customer rating:
9.9 10 (198 reviews)

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Romaine
Romaine
0 reviews Burlington, ON
10/10

Staircase renovation

From start to finish this was a great experience.
I emailed information about what I was looking for to at least 5 companies and quickly received a comprehensive quote back from Ideal Stairs.
Any discussions with Mesh or Rajah regarding changes were handled quickly and professionally.
The work team was very professional, unobtrusive, worked quickly, cleanly, thoroughly and consulted me about any questions.
We had a few older home surprises and the work team, supported by Mesh and Raj, went above and beyond to resolve it, saved me from a higher than expected cost and the final product is beautiful.
These changes meant quote amendments and it were all extremely reasonable. We went from our original plan of redoing a staircase, railing and upper landing to including a bedroom.
I would contract this company anytime and refer them without hesitation.

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Company Response

Hi Romaine, thanks for your feedback and recommendation! Your review is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a great experience with our team from start to finish, and that any new changes were handled in a timely professional manner. We're always here to ensure our customers needs are met and are happy with the final results. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for choosing us to be a part of your stair renovation project. We hope you continue to enjoy your beautiful new stairs for many years. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

mparisi
mparisi
3 reviews Burlington, ON
10/10

Staircase Renovation and hardwood flooring hallway

Work completed: Redo staircase, railings and put hardwood in upper hallway.
We are very pleased with the stair renovation completed by Ideal Stairs. Mesh and Roger communicated with us daily. The Ideal Stairs crew (Sam and work team) were polite and courteous. They worked extremely hard and paid attention to detail. They were very neat and cleaned up every day. The whole process, from initial inquiry to showroom visit to the quotation was handled in a very professional manner. I highly recommend Ideal Stairs for your staircase renovations.

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Company Response

Thank you for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear we were able to exceed your expectations from start to finish. On behalf of Ideal Stairs, we would like to thank you for choosing us to be a part of your stair renovation project, and we hope you continue to enjoy your new stairs. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Deborah
Deborah
0 reviews Ajax, ON
10/10

Beautiful new Staircase

I could not be any happier about selecting Ideal Stairs to update my main staircase. From a customer service perspective, they are responsive, friendly, and accommodating. They are extremely hard-working and their quality of workmanship and attention to detail is excellent. The entire experience far exceeded my expectations.

My new staircase is absolutely stuning! I highly recommend this team!

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Company Response

Thank you Deborah for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear we were able to exceed your expectations from start to finish. On behalf of Ideal Stairs, we would like to thank you for choosing us to be a part of your stair renovation project, and we hope you continue to enjoy your new stairs. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Tuk in Brampton
Tuk in Brampton
1 review Brampton, ON
10/10

New Stair Case

These guys are amazing not only did the job get done on time and to my wifes standards with other construction happening they also came back to re stain the stairs after the other contractors messed them up. They have high standards of themselves and will.not leave the job until.its up to their standards. Lets say I was ok with the job after the other contractors messed up but tbey werent so they came back and restained.

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Company Response

Hi Tuk, Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a good experience with our team from start to finish, and you're very happy with the final results of your new stairs. On behalf of the Ideal Stairs team, we would like to thank you for selecting us to be a part of your stair project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Monica
Monica
0 reviews Ajax, ON
10/10

Outstanding service an quality of work

We could not be more pleased and happy with the work done by Ideal Stairs.

We found Ideal Stairs online, and we were impressed by the number of videos we could watch on their site. We needed to have the carpet removed from the second floor (1200sqft) and the two staircases, install the hardwood and remake the stairs with brand new steps, risers, and spindles.

It was such a pleasure to work with Mesh and Raj.

I could not believe how responsive Mesh was, from the moment we sent him the pictures with the stairs until we signed the contract. He had such patience in answering a million questions, allowing us to go back and forth on our decisions and reassuring us that we will stay on schedule! He also gave us hardwood samples to take home and see what will match best.

When the job started, Rajan visited us every day to make sure that we were happy with the work done. How could we not be? Such a hard-working crew! They made sure that they always cleaned at the end of each day and they were very respectful and quiet.

Rajan's professionalism and project management skills are outstanding.

He made everything look so easy, which made us feel relaxed and comfortable with the project.

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Company Response

Hi Monica, thank you for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are super excited to hear you had a great experience with our team from start to finish, and we were able to answer all your questions to make the decision process as easy as possible. Mesh and Raj are definitely top notch professionals in this industry, and they understand the importance of excellent communication to make the entire renovation experience as seamless and stress free. On behalf of Mesh, Raj and the Ideal Stairs team, we hope you continue to enjoy your new stairs and flooring for many years to follow and we want to thank you for choosing us to be a part of your renovation project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

SHAWN N,
SHAWN N,
0 reviews Aurora, ON
10/10

Stairs remodel

I did a major renovation on my house with new hardwood floors. I knew I wanted to get rid of my old carpeted stairs and railings.
I chose Ideal Stairs from the reviews on this site.
Mesh was easy to deal with explained the process and timelines and the crew onsite did a great job each day. Always answered my questions and left my house clean every time.
I am very happy with results and would recommend Ideal stairs to anyone.

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Company Response

Shawn, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a good experience with our team from start to finish, and you're very happy with the final results of your new stairs. On behalf of Mesh and the Ideal Stairs team, we would like to thank you for selecting us to be a part of your stair project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Allison
Allison
1 review Toronto, ON
10/10

Two staircases

I had two carpeted very old staircases that Ideal Stairs transformed into Oak. They did an amazing job and were extremely professional, respectful, and attentive to any concerns I had. They showed up on time and worked hard throughout the days and didn’t abandon the job until they were finished. Both my staircases look gorgeous now and it feels like we have a new house. I would highly recommend them as the quality of their work and the respect they showed to both my home, my family and the myself was by far the best I’ve ever experienced. A huge thanks to everyone there for the incredible job they did!

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Company Response

Thank you for your review and recommendation Allison! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you had a great overall experience with our team and you're very happy with the results of your new stairs. On behalf of the Ideal Stairs team, we would like to thank you for choosing us to be a part of your stairs project. We hope you continue to enjoy your lovely new stairs. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

John S
John S
0 reviews Courtice, ON
10/10

Refacing Staircase

The crew from Ideal Stairs were great to work with! Right from the first contact through a response email to completion of the job we were impressed and completely satisfied with their approach and quality of work.

The onsite guys worked hard everyday they were here? We also had good communication with Mesh and the gang at the office and were responsive to all our questions and any issues that arose(which were very few and always minor). We can highly recommend Ideal without reservation!

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Company Response

Hi John S., thank you for your review and recommendation! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear your overall experience since the initial contact to the final results of the project was satisfactory. We understand the importance of providing excellent customer service so the process can be seamless and stress free. On behalf of our team, we would like to thank you for choosing us to be a part of your stair refinishing project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

G. in Toronto
G. in Toronto
1 review Toronto, ON
10/10

Convert Carpeted Staircase to Hardwood

The entire team at Ideal Stairs provided absolutely over the top professional service in converting our carpeted Staircase to hardwood. The work team was always on time, worked diligently throughout the day and thoroughly cleaned the workspace afterwards each day. They went above and beyond in completing the project in a timely fashion and we couldn't be happier with our new Staircase. Much Appreciation to Raj and the entire team at Ideal Stairs.

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Company Response

Hi, thanks for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear our team was able to go above and beyond in completing the project in a timely manner. We hope you continue to enjoy your beautiful new stairs. On behalf of Raj and the Ideal Stairs team, we would like to thank you for giving us the opportunity to be part of your project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stairs project

Everything went super well with Ideal stairs, from getting a quote to planning and execution. Mesh and Radj were very responsive to all of our questions. We had a great experience overall with their process and are extremely satisfied with the very timely results. Great value for the price, 100% recommended.

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Company Response

Hello, thank you for your review! Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you had a great experience with our team from start to finish. On behalf of Mesh, Raj and the Ideal Stairs team, thank you for choosing us to be a part of your stairs project. Please kindly mention our name to any friends and family who require work completed for their stairs and or floors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ideal Stairs

COVID-19 Update: We open for business and available for phone calls, emails and virtual meetings as well. We're also taking all health and safety percautions for our employees and homeowners that we're in contact with. Contact us today to discuss things further. Be safe and take care.

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Ideal Stairs is your #1 choice for renovating staircases. Our company has been in the staircase renovation business since 2001. We serve Toronto, Greater Toronto and surrounding areas. With our expertise, we consider ourselves to be fine woodworkers, working daily with Red Oak wood – 100% Canadian content sourced from Quebec. We buy the raw materials and when possible, manufacture our own components, allowing us to pass along the savings to our consumers.

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Are you interested in Jatoba and Walnut stairs? We also have great knowledge and experience working with these types of wood, and other exotic woods. With our custom manufacturing facility and skilled installation crews, your carpeted stairs can be transformed in about 3-5 days. We also install flooring and by coordinating this with the staircase renovation, the time and disruption in your home can be minimized. Ideal Stairs can help make your staircase the showpiece of your home.

CATEGORIES
Floor Laying & Refinishing, Stair Builders, and Railings
PRODUCTS
[.::STAIRCASES::.] Our core business is fine woodworking. We custom manufacture all elements related to the staircase industry. We make posts, treads (steps), balustrades (spindles or pickets), handrails as well as entire staircases made only from red oak. Combining the custom manufacturing facility along with skilled installation crews allow us to renovate your staircase in approximately 3-5 days. Visit our website www.idealstairs.ca to view our Testimonials, and listen to very satisfied clients who have generously allowed us to record their successful renovation in their own words. [.::FLOORING - HARDWOOD AND LAMINATE::.] Staircase renovation is not our only product. We believe we are the only staircase manufacturer that will renovate your staircase AND install hardwood flooring. We want to minimize the time and disruption in your home by coordinating these two products. We are dealers for many brands of hardwood and laminate flooring but our proudest boast is we have hardwood flooring that is 25% and 100% Canadian content. We offer custom colours on your hardwood flooring (over 750 square feet) for Red Oak and Maple. We value our premium service by supplying and ensuring the colour you choose for your flooring is also used on the renovated staircase. [.::SANDING AND STAINING::.] If you already have a solid oak staircase but you want it changed to a different colour, we also provide sanding and re-staining services. We can transform your builder staircase into a dream staircase easily within your budget. While you are considering changing the colour of your staircase, this is an excellent time to change the appearance. Since we will be taking off the handrail, pickets and posts to sand and stain your steps, take the opportunity to install another post style, such as square, remodel your existing pickets and changing the look from old to new. For the record
SERVICES
Ideal Stairs offer excellent and professional service in new stair construction, sanding, custom staining and renovating your existing hardwood staircase (oak or maple) right in your home. If you currently have carpeted stairs, we can help transform your staircase to solid oak treads. We can change your posts, add new pickets and match the material to an existing colour in your house. Within 3 days, your central foyer is transformed from great to amazing. Our service is not only limited to stairs. We can also sand and offer custom staining and refinishing of hardwood flooring. Flooring installation including oak and maple hardwood, laminate and engineered. Visit our website www.idealstairs.ca for more information.
STYLES
Custom, Contemporary, Modern, Traditional
SPECIALITIES
Stairs and flooring
WEBSITE
http://www.idealstairs.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Interac, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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