Sandpiper Energy Solutions

Heating & Air Conditioning
Toronto ON M2J 5C2
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Mark
Mark
1 review Halton Hills, ON
0/10

Water tank

I recently left a review and sandpiper responded with the message I attached below. I have messages sent to the email they provided and they continue to ignore them....

Company Response

Hi Mark, we are very sorry to hear that you had a bad experience with Sandpiper. Please email us your full name and address associated with your account at info@sandpiperenergysolutions.ca. We will have a customer care manager assist you with this.

I purchased a house in late November 2018 where there was a Sandpiper water tank. While purchasing the house i didn't agree to take over the water tank in the paper work done by the relators. So i called sandpiper as did my relator and ask them to pick up their water tank since I didn't need their water tank. They didn't want to pick up the tank and said I bought the house so I am in a "contract" now with them for 10yrs! Which isnt true because I never agreed to terms with them or in the purchase of the house. So i had another company install their water tank and return sandpipers to them.
In May 2020 I received a bill in the mail from sandpiper for a active water tank.....
I called them and asked why they are charging me for a water tank i don't have and a contract that never existed. They said same thing as before you took over the house so you have to stay with us, which isn't true or legal cause there was never any contract.
Since they didn't want to settle the situation with me I hired a lawyer to deal with them to end this false
contract. My lawyer contacted them twice now and left phone messages and emails, which they didn't respond to any of them. I even had my lawyer email and call an employee Ninad who said they were looking after this false account and they wouldn't respond to my lawyers messages or emails either. But they continue to send bills in the mail.....

Approximate cost of services:
$358.00
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Company Response

Hi Mark, we are very sorry to hear that you had a bad experience with Sandpiper. Please email us your full name and address associated with your account at info@sandpiperenergysolutions.ca. We will have a customer care manager assist you with this.