WOW 1 DAY PAINTING - TORONTO

Peter's Team from WOW painting were very efficient and courteous. They understood clearly what was expected of them, and I was very satisfied both with the result, and with the speed of the job. As an aside, I was very appreciative of their understanding, and willingness to accommodate my elderly father, as he negotiated ladders and paint cans! They have my thanks, and recommendation.

We were very pleased with Sean and his team . Very professional and friendly. Finished on time. They did a great job and we will definitely use them in the future.

I had a class yesterday at a College. I teach Interactive Production Design, where students learn about the importance of customers, etc. I brought my flowers, my mug and my cards to the classroom, to tell them how a company that paints walls can make a whole positive customer experience out of it. A true case study to excel at customer service.

This company not only paint great walls. They make you feel WOW.

This was a big job. They prepared our house for sale, and did a great job with every detail, inside and out. Left the house looking perfect, and a clean job site.

WOW, Double WOW, and Triple WOW!!! WOW is about all we can keep saying! The guys are as good as it gets! From the original quote with George, everything went like clockwork. The guys arrived on time (just a bit early even:) and they were so nice, so polite, and SO professional! They did our whole house in about 8 hours and everything looks so AMAZING! It's like we have a new home!!! Joe and his team of Gil, Tyrone, Luize, Levi, Mo, and Josh were FANTASTIC!! HIGH quality work, they cleaned up everything and put everything back where it belonged. And at the end of the job, THEY gave us flowers, cookies, and a thank you card! Can we say WOW one more time??? We could not have hand-picked a better group of guys! THANK YOU SO MUCH! You guys truly ARE stars!!! ....WOW!!!!

I must say joe @ wow painting was very professional, when he painted my kitchen ,I was a little scared as I just had new countertops and backsplash , but Joe was very clean not a drop of paint anywhere.he was also very polite I have already passed Joe's name and company to my coworkers and friends ,thanks again

We hired Wow 1 Day Painting to paint the exterior of our house and couldn't be happier with their work! Their team was professional, friendly and most of all fast.
We were visited by George for a quote about 2 weeks before the week was done. He was friendly and fast to give us a quote on the job scope. We communicated a few times over email to coordinate color choices. He was always fast to reply and answer any questions we had.
The job included some scraping, sanding and filling on one of the exterior walls that had the most exposure to the sun before applying the paint and it looks great. The job took two coats of paint to the house and our back door and the job was done by 2 pm in the afternoon.
The site manager Joe and his team of Louie, Mo and George did an awesome job from start to finish. They were not intrusive and were accommodating to us as we were doing other work in the backyard at the same time.
We would definitely recommend Wow 1 Day Painting to anyone looking for this kind of service (and we already have). As we'll be moving in the next few months, we may even be using them on our new house.

Exceptional service! Peter & Davids team were both professional & personable. I felt completely safe with them in my home. The painting was done quickly & with excellence! Clean up flawless! Thank you so much for a job well done!

Here is a summary of my experience with Wow 1 Day Painting

1. I booked the initial appointment - left work early - got home and waiting and waiting - finally phoned company 1/2 hour after the appointment was booked.
I was informed that the person that was supposed to meet me and give me a quote had forgotten. Quite honestly, in hindsight, at this point I should have just cancelled and moved onto another company - but I agreed to re-book for the following Monday.

2. George came the following Monday - we did a walkthrough of both the front porch and the back deck. I was VERY Clear about what I expected and wanted. George said that the front posts would be sanded and painted - we talked about the quality of the paint. I clearly stated that I wanted this to look really good
- he said that they would be using the highest quality of paint.
I had powered washed the front of the house - when George said that they could power wash the back - I was clear that it needed to be done as well as the front.
We talked about the stain colour - I actually gave him the exact colour and brand that I wanted.

George was a good salesman - I was quite hopeful that the job would be done well.

3. I accepted the quote - Based on the understanding that the front rails would be sanded and painting and that the posts, risers, and top of the posts would be painted white - and that the railings and bottom of porch would be stained the colour I picked.
I have to admit that I never told George that the unpainted cedar needed to be primed and painted - I assumed that as your company was a professional painting company that you would know this.
I feel that i did make it clear to George that I did expect a professional out come.
I did mention second coats - but was really only referring to the stain I believe - not the painted bits. As in the quote - George did not discuss how many coats of paint at all.

4. On the Friday before the job was supposed to happen George then sent me a colour chart for the stain - I explained to him that there was no way that I could pick a colour
over email - and that I had already given him the colour that I wanted. I offered to just get the stain - he agreed - so I purchased on the weekend. He took some money of the quote and resent.

5. The same Friday was supposed to be power washing day. George called me in the afternoon - tell he that he had good news and bad news . There was no good news
- he basally told me that the project manager - who I learned after was Eric - has said that the deck needed to be power sanded at a cost of $9000. He started breaking down
the man hours - but they did not really make sense. On a side note - I got a person around this weekend to quote on power sanding the deck - the quote was substantially less!
I was worried about the power washing and not sure what was going on - so I left work early - went home and was incredibly disappointed about the job that Eric was doing with
the power washing. I spent all day Saturday power washing the deck. I realize that Eric says that he did his best - but honestly - there were areas that he did not power wash at all.
I realize that it was a big power washing job - and it did take me about 4 to 5 hours - but I thought that is what George had quoted on. Basically the way that Eric was power washing
was just spraying water - totally not effective - and expensive as
we have to pay for water in Toronto.

I realize at this point that I should have cancelled any further work with this company - but I had turned down two other painting quotes - and I was now running out of time.

6. The paint job on the front cedar - was not primed - and the colour of cedar was bleeding through. When I called the company and Brent the owner came to the house - I actually
could not believe his attitude. It really was not a lot of painting to make it better and he basically argued with me until he saw the quote which did not say anything about how
many coats. He was arguing that his company only does two quotes - but really should a professional company not know about Cedar and priming - and also should it not also be about doing a good job? Maybe there are spots that need a bit more - but as a professional company isn't it worth it to leave a customer happy???

Basically this company is just in it for a cash grab - the quote process was mis-managed and this was reflected in the work.

7. I was told that it would be Wednesday when Eric would come back and repaint the cedar posts, above the posts and the stair risers. I had to phone the company on Thursday night and figure out what was happening. Then on Friday when I got home - it did not look finished. When the owner came by with Eric he said that he had
done one side of the posts and above the posts. Why would he not do the WHOLE post?????????? He said that I had said not to do the risers - this WAS NOT TRUE.
I actually said they had to be redone. Also - it is very very very obvious that they did not prime and then paint the cedar. I have had a professional painter in this weekend
who is going to fix up the font paint job for me. I made it clear that the front of the house was really important to me.

8. I was also very clear with this team about how to use the stain. It is a very high end stain - they did not put it on correctly - I told them not to use rollers - and that they
needed to spread it out - not to stain over. In any case - It was a crap job - but I can live with it as it just the back deck.

9. They did not sand the posts as George said they would at the front of the house.

10. It was not a high end white paint used at the front of the house.

Overall this has been a completely negative experience. I really wish that this was not the case. I just wanted a good exterior paint job for my house. This was a negative experience from beginning to end.

And the saddest part is that I now have a front deck and back deck that need to be fixed up because of this companies lousy job.

Also - after all of this - they have not offered me any compensation. The owner did ask what they could do to make it better. Short of repainting the whole job - there really is not anything - and quite honestly as I explained to the owner - as they have argued with me about the work - I just want them out of my life.

In summary I would say - DO NOT USE THIS COMPANY

The second story of our home was in desperate need of not only a paint job but securing of wood and filler. Alex showed up first thing in the morning and introduced himself and went over the job that he would be completing. He spent a good portion of the morning scraping and sanding the the old paint off the wood. Once Alex would complete certain portions of the job he would ask if I was satisfied for him to continue. He worked tirelessly and the the job took a little less than a day to complete. My wife and I are now at ease knowing that not only does the house look rejuvenated - but it is also now protected for a few more years.