It's wonderful to get a job done in 1 day; however, I don't think I'd hire this company again. The job was pretty simple - 4 walls - no woodwork, no holes to patch, no ceiling, etc. but I think I'd rather pay a bit more and have them in my house a little longer if that means getting it done right (i.e. I should have used our regular painters instead of trying this company).
Not enough prep was done to protect the woodwork and our floors. The white baseboards were spotted with the wall colour, as well as our wood floor. When I talked to the painter about how to clean it up he just told me to scratch it with my fingernail and didn't offer to help before he left. I contacted the salesperson (Pat and Darryl) and Darryl asked him to come back to clean up properly......still not done to our expectations.
I can also see the strokes he did around the light switch and the plug outlets - plus I'm still waiting for my bouquet of flowers ;-/
MARCH 2015
A few months after the fact and they sent a painter to fix the eyesore around the light switch free of charge. Very grateful for their professional approach and response and now the wall looks much better. Appreciate the plant, but will still work with my original painters and pay a bit more. Thanks though!
- Approximate cost of services:
- $500.00
- Company Response
Hi gtj,
Happy new year and thank you for your feedback. Obviously this is totally unnacceptable. Though we complete a large number of contracts, each one is extremely important. As this review is anonymous, could you please email bsharpless@wow1day.com to give us your name and particulars. We will then reach out to you directly to make this right.
Thanks,
The WOW 1 DAY PAINTING Team