Timeline Journey Renovations Ltd

Handyman Services
71 Ellis Ave Kitchener ON N2H 4G6
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Private User
Private User
Private User reviews Richmond Hill, ON


Had to commence legal action against this company due to water leaking into new foundation. After trying to get steve to repair poor workmanship for two years I finally got fed up with his delays. Just kept caulking vs rectifying the deficiencies. Water leaking through tied pins. Windows and at grade. Had to have around foundation dug up only to find he had buried all the old concrete from the patio and walk way up aGainst foundation. Did not build it to the plans. And skimped by using a knee wall that was not in the plans. Painters wet through personal belongings and used daughters blouse to cover his head. Went into fridge and helped themselves to beverages. Hardwood flooring guy was the best.

Garage roof leaked and steve covered the vent with duct tape as he said the water. Was balancing in. Had a another roofer come in and he had to pull half the rear garage shingles off as the valley had not been installed properly. Didn't even claim for this and sucked up the cost.

Judge rule in my favor and had the contractor that did the repairs break down his invoice more I feel I would have gotten all my money back. Unfortunately every time the new contractor pulled something apart he found more work that did not comply to the building Code.

No water problems since I had them rectified by new qualified contractor. Had to have an engineer do a report and testify which was beneficial and recovered the cost.

2 of 2 people found this review helpful.
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Company Response

You wouldn’t know it from the comments above, but this client and I got along really well during construction. I actually like him very much. I think he would agree that the Home addition itself is quite beautiful.

The water issue was indeed frustrating. There was a very small amount of water seeping into the basement no matter what we tried to do to fix it. But it wasn’t from lack of trying. He even hired an engineer to try to find the cause, but even the engineer couldn't figure it out.

And yes, in the end, my client did sue me. His engineer wrote a report saying that the concrete foundation wall was not reinforced as required by the building code.
But he was mistaken. I have photos proving that the foundation is reinforced. Even though I testified to this in court, I didn’t find these photos until after the case was over, and the Judge took the Engineer’s report over my word.