Gold Star Windows And Doors

Handyman Services
Richmond Hill ON L4C 3C7
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HomeStars
Handyman Services
Gold Star Windows And Doors
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76%

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Reviews by rating (past 12 months)

Reviews for Gold Star Windows And Doors

Average customer rating:
9.7 10 (186 reviews)

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Roni from Old Toronto
Roni from Old Toronto
3 reviews Toronto, ON
0/10

Residential Windows Purchase, Installation & Warranty

After many months of telephone calls, emails and texts, we received no service for the faulty windows we purchased. There is a 25 year warranty, which the company apparently doesn't want to adhere to. We were told the windows would be repaired at the initial conversation. After many months of delay, which led to no contact at all, it seems we're stuck with paying for replacement ourselves or living with foggy windows. Do not recommend this company.

Approximate cost of services:
$4,500.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Professionally unprofessional

Dmitry and his team are professionally unprofessional. Initially he sounded more professional than any other window salesmen but everything drastically changed after I had paid a deposit of more than $2k for my 21 windows including 6 small windows (~10 inch wide). After a week he hiked the total price by $2k for 15 windows as he was unable to make the small 6 windows. It was totally ridiculous and unacceptable. As such, I had to cancel the contract and wait for more than a month to get my deposit back. Meanwhile I contacted the 2nd window guy and paid him about $1k more than what I would have to pay had I selected him first for the same job. So, folks, sharing this experience to save you from this kind of hassle with the company (GoldStar Window, Richmond Hill, ON) and with the people.

Approximate cost of services:
$2,250.00
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Private User
Private User
Private User reviews Vaughan, ON
3/10

Fiberglass entrance door

I bought entrance door made by this company. Paid around 4,700 back in December 2019 with life time warranty. Door was adjusted 4 times with no luck. I have big gap on the bottom and door doesn't touch frame. It is freezing cold. When I requested services and talked to employee by name John I was told to pay for new door and asked if I want to install new windows instead of placing my request, than this person just hang the phone. I would never recommend this place to anyone.

Approximate cost of services:
$4,700.00
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david.capredoni
david.capredoni
2 reviews Burlington, ON
10/10

Great windows

I have used gold leaf windows and doors twice. Both time they were really good. Great prices and great workers. I dealt with Oleg and he was very professional. I still have a few more windows to do in my house and I will use them again.

Approximate cost of services:
$5,500.00
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Martin  in St. Catharines
Martin in St. Catharines
1 review St. Catharines, ON
2/10

Window

I had them replace the windows in my house. 1 month after being installed 1 of my windows cracked. They have done absolutely nothing to remedy this. Phone call after phone call, and every time the person says they are new and let them try to fix the problem. 3 months still nothing. Never use this company they do not guarantee their work.
Emails phone calls nothing works

Approximate cost of services:
$12,000.00
2 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gold Star Windows And Doors

The harsh Canadian climate is no challenge for Gold Star Window and our products. We stand by and take pride in our state-of-the-art windows that have been tested by Mother Nature for years and prevailed. They are engineered to insulate your home through even the most severe conditions. We apply ...
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