Billy, of Shower Lagoon came by and installed a sliding glass door on my tub that previously had a shower curtain. I paid him the agreed price and he left.
Later, I found that the job was not completely satisfactory to me. So I called him back and sought his cooperation to get the problem fixed.
Being an honest person and wanting to please his customer, Billy came back subsequently and checked out the reason for my dissatisfaction. He retook the measurements and replaced the glass and equipment with a brand new system so that the job could be completed to my satisfaction.
Looking back, the problem faced initially was not due to the workmanship of Shower Lagoon but the poor quality tub that was installed by the builders of my home. Even my son, seemed to agree that the problem was that of the tub that was poorly constructed. Despite this issue, Shower Lagoon’s men worked very hard, made necessary adjustments and got the job done perfectly using the new system.
Rarely do you find suppliers who would respond so efficiently to fix a problem after they have been paid in full. Their installers are very respectful and receptive of their client’s requirements.
I would strongly recommend dealing with Shower Lagoon.
- Company Response
Thank you very much for your kind comments and review .. customer satisfaction is and always will be priority in our family business . We are glad that your happy with our work .
Thank You from SHOWER LAGOON TEAM !