True North Underpinning

A great experience. Work was done during the coldest February on record. The workers were very competent and conscientious. They built a plywood tunnel in the stairwell to prevent the cold from the rest of the house. The results were amazing. Would highly recommend this company.

Dealing with Dan and True North has been great. First off they finished the job 2 weeks earlier than expected and the cost was exactly to the penny what was quoted.

The work that was performed was amazing, and considering how much dirt was removed from my house, the property was kept very clean.

Dan never had a problem answering my questions (our email chain had over 115 emails by end of job), and the foreman Leo never treated my like a dummy for my endless questions.

Nothing was done that was questionable without Dan first making sure with an engineer that it was ok.

So the work was great, done within budget and schedule. I think what really made dealing with True North such a great experience was the extra effort that was put in. The guys would bring my garbage and recycle bins in if they saw the city had emptied them. The entire crew made a point of being friendly with my kids (and learning their names). They worked around the other people I had in the house working extremely well.

To top it all off when an unrelated problem in my house caused me to lose the use of my bathroom Dan arranged to have his port potty left on site even after he was done so my family had a place to go to the washroom. He did not ask for any money for this at all.

I cannot recommend Dan and True North strongly enough, I almost wish I had another house I needed to underpin.

Daniel was amazing thru out the entire project.
He made us feel confident and relaxed while the project was underway. From permits to completion we couldn't ask for more. He torn out the old flooring put in new plumbing with back flow gates and poured a new concrete floor that is so smooth you could leave it as a finished floor
I would highly recommend his company for any basement work before you want to finish.

Daniel and his team did an exceptional job on our basement. They worked in a timely manor, kept the work space clean and were really friendly. They went above and beyond the requirements of the job and made sure we were happy during every step of the process. We are very happy with the finished product. The final cost was exactly as quoted with no extra costs.

Daniel and his team at True North took us through what's a very tricky project with ease.

Daniel himself always made time to talk to us and answer all our questions. His client service is second to none. He aims to please, and definitely delivers.

The best testament to their work doesn't from us, but the people who've seen our unfinished basement after True North was finished. Different professional trades have been in and said how nice and clean the work is.

If you're taking on a complicated (and scary) project on your biggest investment, I guarantee you're in good hands with Daniel and True North Underpinning.

I highly recommend Daniel and his whole crew. They did an amazing underppinning job on my 120 years semi in East York. Daniel was very helpful and took the time to explain the whole process step by step and answer all my questions from the get go. Our foreman John and the rest of the crew were very responsive, friendly and courteous. The project co-ordination was done on a timely manner (bin, excavation, wood, ciment truck, etc..). Every morning the crew arrived at 7am and started to work. They got into our basement through the basement windows and used a porta-potty to keep the disruption to a minimum. The project went very fast with no bumps and followed the agreed payment schedule. Thank you again True North for your excellent job and expertise!

Daniel came out to quote a basement underpinning of our semi-detached home in Toronto. From the time he arrived for the quote until the end of the project he was knowledgeable, professional and kept us in the loop on all of the coming and goings of the project. He raised any issues quickly and provided our options to get to the finish line. We ended up replacing our water line to the city as part of the underpinning project and this did not move our timeline at all! Overall, great business to deal with and the whole team we interacted with was great right through to completion of the project. Job came in on time and on budget. Big thanks to Daniel, Josh, and Edgar for the great work and would highly recommend working with the guys at True North!

Daniel and his team were very professional and approachable. The work was done on schedule and looked great! I was able to ask all my questions and felt really comfortable throughout the entire process knowing that any concerns or questions I had would be addressed and dealt with. Thanks guys!

If I could give True North a 11-stars, I would. Daniel and the whole crew were total professionals and did an amazing job underpinning our 100 year old semi in Parkdale.

Daniel was incredibly responsive and provided some excellent feedback about decisions that needed to be made about the basement. Josh was our foreman and he was incredibly friendly and helpful through the entire project handling the co-ordination of the plumber, Reliant, etc. The crew got into our basement every day through the basement windows and used a porta-potty so the disruption to our home was minimal.

Had it not been for a couple terrible snow storms and the Christmas break, TrueNorth would have completed the job a full week ahead of schedule. They really wasted no time, arriving every day at 7am like clockwork and got straight to work.

Considering the horror stories I have heard from neighbours about delayed reno jobs, I have been incredibly lucky to have worked with True North. I would highly recommend them to anyone considering an underpinning their home. To be honest, I would tell anyone that they would be foolish to not make True North their first choice for an underpinning project.

Daniel and his team did a great job. The foreman Josh was amazing as he helped us through this reno. They are very focused on home owner satisfaction. His team shovelled our walkway during down times, help us through difficult decisions and even removed and reinstalled our washer and dryer. The guys worked very hard and finished our project on budget and 1 week ahead of schedule. I would highly recommend True North! They may be a bit more expensive but they are worth it.
Thanks Daniel & team.