I called for a repair person to come to my home, assess the problem with my garage door opener and fix it. We agreed on a time frame and he didn't show up. I called to confirm that I didn't get the time/date wrong and soon received a call stating that he had gotten into an accident and wasn't able to come that afternoon. We then agreed on another day and time. He showed up this time took a quick look and said that the motor seizes when this happens and that we'll need to replaced it at an estimated cost of $700. This service call cost me $30, which felt more like a shake down. By this time I had done my own research and the motor was fine, all it needed was to have the gear replaced, which should range between $200-250. I also watched videos on how to replace it myself which would a cost about $60. I'm handy, but don't have the time. I hired another company and had if fixed the next business day. I took the time to write this review because I don't want another person to go through this.
- Approximate cost of services:
- $30.00
- Company Response
Dear Customers, please ignore this fake review which is just one of our boring competitors who doesn't know to play right. we were unable to find any info about this customer or something related to what he mentioned in the review , also nothing in what he says doesn't make any sense.
A.we have the same profit on changing gear set or installing a brand new opener. the only different its to install a new open take much longer the replacing gear which it doesn't make any sense.
B. we are in business for over 10 years and we don't have unsatisfied customers, period. we will do anything to make our customers happy and we doing pretty well so far i have to be honest.
i promise you, if you show me any invoice with HOMELAND GARAGE DOORS Ltd on it- i will refund you 100% of this invoice. money is absolutely not everything for us.