Wife and I moved into our first home purchase (resale) and were waking up with bites after our first couple of nights stay in our home. We suspected bed bugs so contacted Pest Solution Services Bed Bug Specialist based on other reviews on Homestars.
Muhammad was easy to reach by phone and after describing our situation, he made time to stop by the house that same evening.
For his first inspection, Muhammad put on full PPE (disposable suit, mask, gloves, boot covers) so I knew he was serious about his job. Unfortunately, he confirmed what we had feared as he found traces of bed bugs in baseboards, around outlets, and even found some bugs in the popcorn ceiling and in our mattress that we had just moved in.
We decided on a treatment plan on the spot. After the first day of more detailed inspection and treatment, Muhammad provided photos and video of what he found. He said it was one of the worst infestations he had ever seen. Seeing the proof in the photos and video was horrifying.
Total treatment of our whole house took two days, with a follow up walkthrough with Muhammad on what he had done. He has also been very easy to contact with any follow up questions I have, even months after.
We have been bug free ever since Muhammad completed his treatment. He went above and beyond what we expected, which is exactly what you want when you need to be rid of bed bugs 100%. He was very knowledgeable, honest and helped put us at ease with a very stressful situation.
I can’t recommend Muhammad enough considering seeing how bad the infestation was and how we are now living bug free without another incident.
- Company Response
Thank you for the amazing review, Patrick. It is great to know you are enjoying your new home bed bug free. The situation was astonishing, just as you describe. A very deep clean and extensive treatment was needed to fix the situation. In the end, your home was taken back from the invasion of bed bugs. Pest Solution Services was able to help you and work according to the standards that are needed nowadays. Just as you describe, the correct gear is worn, bed bug evidence is shown, and bed bug treatment is carried out - all while going "above and beyond". Thank you for your kind recommendation, happy to know you have not had any other bed bug incidents.
Muhammad and Team
Pest Solution Services