Price Gouging. Gave the book price for some other model as my Make, Valour is not sold by them. Had to replace High Temp switch, small electronic part. Spent 10 mins finding problem, 30 mins finding the price, 45 mins driving to get it and then about 45 to replace it and another 1/2 hr to write out invoice of $731. Repair guy was helpful but firm on price. About 2&1/2 hrs total. Didn't bother to even clean glass as it wasn't included in repair call ($79) or part replacement ($618). Will not be calling them back.
- Company Response
Sorry to hear about the bad experience you had with our company. I would appreciate it if you would contact me to review your case: firstname.lastname@example.org or 604 466 3489. -Andrew