ProRise Painting and Drywall

Formerly ProRise Painting And Restoration
Paint & Wallpaper Contractors
5811 Pandora Street Burnaby BC V5B 1M3
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ProRise Painting and Drywall
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94%

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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for ProRise Painting and Drywall

Average customer rating:
9.9 10 (472 reviews)

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Private User
Private User
1 review Toronto, ON
10/10

Exterior Stucco Painting

Joseph, Pablo, and all the Prorise crew were the most professional group I have ever worked with. My worksite was super clean at all times, and the crew were courteous and respected the Covid protocols of keeping a safe distance. All the work carried out went beyond my expectations. Excellent job, I recommend Prorise and would absolutely use them again.

Chris

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Company Response

Hi Chris, Thank you for sharing your exterior painting experience of your residential home with ProRise Painting. The extensive surface preparation of the siding along with the application of quality Cloverdale Paints will protect the home for many years to come. Thank you again for choosing ProRise Painting as your preferred Burnaby/Vancouver/Port Moody/Coquitlam/Port Coquitlam, residential/home, interior/exterior painting company/contractor. ProRise Painters look forward to working with you again in the near future!

Ian & in Vancouver
Ian & in Vancouver
1 review North Vancouver, BC
10/10

Fireplace drywall repair and paint

Hired Prorise Painting to repair damaged drywall around our fireplace after removing tile. Installer (Sergio) did a great job installing and painting the relevant walls. Showed up on time and took all c-19 safety precautions. Not cheapest option but get what you pay for. Recommended if quality and professionalism matter to you. Lead time was also great....once we selected them they were able to start the project very quickly.

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Company Response

Hi Ian, Thank you for sharing your interior painting experience of your home with ProRise Painting. The extensive preparation of all the walls and trim along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise Painting as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver interior residential painting company. ProRise Painters looks forward to working with you again in the near future!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Outstanding Exterior Summer Paint Job

Awesome service by Joseph and his team of experts! We called on Prorise to help give our Brookswood home a face lift. They were able to come in with a fair price and complete the project in a timely manner. I would highly recommend their services to anyone in the future!

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Company Response

Hi Allen, Thank you for sharing your exterior painting experience of your residential home with ProRise Painting. The extensive surface preparation of the siding along with the application of quality Cloverdale Paints will protect the home for many years to come. Thank you again for choosing ProRise Painting as your preferred Burnaby/Vancouver/Port Moody/Coquitlam/Port Coquitlam, residential/home, interior/exterior painting company/contractor. ProRise Painters look forward to working with you again in the near future!

Nan
Nan
1 review Vancouver, BC
0/10

Terrible painting job

I cannot recommend Prorise Painting. In fact, I have told many people to never hire these people. Joseph and his team over-promises and under-delivers.
During the discussion of the estimate and scope of work, Joseph said they would send two teams of two to do the work—he sent one team of two. Joseph said they were scheduling about two weeks out—more like five weeks. I specifically said that I wanted the window frames stripped. It was only after they did a cursory job of scraping that Joseph said stripping the paint was not common practice—funny, how he didn’t say this while we were discussing the estimate and scope of work.
The worst was the actual painting. I have never seen a worse attempt at painting. There wasn’t a single cut that was straight on either our trim or ceiling. They clearly used dirty or cheap rollers as the ceiling had fluff stuck to it and large visible roller lines. It took them three attempts to get the job done to a barely acceptable degree. I signed off on the job simply to get them out of my house.
Prorise promotes themselves as a professional painting company, but professionals cover furniture. Prorise didn’t cover all our furniture—my son’s bed had dust all over it. Professional bring lights: Prorise didn’t bring lights, so at 6:30 on a Friday evening one of the painters was using his cell phone light to see by. Professionals cover the floors in the rooms they’re painting: Prorise didn’t cover my floors, so there were paint splatters all over my floor. Professionals don’t leave open cans of paint directly on a bare floor, which Prorise did. Prorise painted the ceiling after the walls and I’m still finding white ceiling paint splatters on my walls. Professionals treat their clients and their property with respect; Prorise didn’t treat my home with respect.

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Company Response

Hi Nancy Cameron,

This is our response to your review concerning your painting project at Unit 203 - 518 W 14th Avenue, Vancouver. I hope each customer can read this in its entirety to fully understand the true outline of events.

Our team is terribly disturbed by your false review with fake and incomplete accusations. All of the photos you uploaded were PRIOR to job completion. During our final walkthrough with you and our team, you were completely satisfied with the work once it was fully completed to your satisfaction after all the touch-ups/deficiencies and you and your husband Paul's concerns were addressed. In any home improvement project, touch-ups almost always take place, and this is indicated in your contract. Everything was addressed in a timely manner. As we do with all of our customers, we specifically mentioned that we would not accept payment from you until you are 100% satisfied with the work. Due to the inconvenience of timing and delay (which happens on occasion due to the nature of the season, industry, and especially backlog from Covid-19), we provided a $200 discount off your bill without you asking for it. You signed off on the Customer Sign-Off Inspection Form on October 2, 2020, and the job was deemed finished after payment was received on October 5, 2020.

This form is presented to ensure that each of our customers is happy and satisfied with the work that is completed by Prorise Painting. This is an additional step that we proudly take to provide our customers with an opportunity to bring forth any final concerns or questions prior to signing off on this final document as it represents a stamp of approval. Again, our company does not accept payment until this form is signed, which demonstrates the customer is happy with the work provided, and only after a thorough final walkthrough is conducted with the Job Supervisor.

Here are some points to address your false statements:

* Joseph did not agree to strip the metal window frames. The scope of work including exclusions is clearly stated in your contract.

* Your floors and furniture were protected with plastic and clean drop sheets. The paint splatter on the floor you have referenced to is dust and was cleaned up right after the photo was taken. This was immediately addressed already.

* The photo you posted is of a TEXTURED ceiling photo and not the ceiling that Prorise painted. Your ceilings were FLAT and we have clear documentation and evidence of your home. This is also in your contract. Why are you posting incorrect photos of your ceiling???

AGAIN, the photos you posted are images of when the job was in progress and the ceiling photos are not what we worked on. Your photos are a poor and misleading representation of the project and are not a fair display of the final results. This is malicious and unfair to us. We are not sure why you have chosen to slander our company after the job has been complete and that we had resolved all issues for you with kindness and patience. We are not sure why you failed to display final photos that accurately represent that the job was completed successfully to a professional standard. We stand by our work and customer service, and are shocked and saddened to receive such a poor recollection of the truth. We took all the necessary steps to ensure that you were happy and satisfied with the final work by presenting opportunities for you to address any outstanding concerns prior to receiving the final payment. We completed your project on budget, to your satisfaction, and we also provided a $200 discount for the scheduling inconvenience.

Your outright false accusations are slanderous and defamatory in nature, falsely criticizing our company and jeopardizing the reputation that all of our team members have worked so hard to build.

Joseph

David
David
0 reviews Vancouver, BC
10/10

Exterior Painting (Heritage Home)

The team at ProRise did a great job painting the exterior of our house. It is a 100 year old house and so needed a lot of preparation. They were fast yet thorough. I looked over their work in detail and it was very well done. They are all also extremely friendly and a pleasure to work with. I wouldn't hesitate to use them again.

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Company Response

Hi David, thank you for sharing the exterior painting project of your home with ProRise Painting. The extensive preparation of all painting surfaces along with the application of quality Sherwin Williams and Cloverdale paints will protect your home for many years to come. Thank you again for choosing ProRise Painting as your preferred Vancouver strata interior/exterior painting company/contractor. ProRise Painting looks forward to working with you again in the near future.

Sarah in Richmond
Sarah in Richmond
0 reviews Richmond, BC
10/10

Kitchen Ceiling Painting

We recently had Prorise Painting redo our entire kitchen ceiling, after having pot lights installed. It was a pleasure dealing with all on their team, which included their project manager and the crew that did the actual job. We are very impressed with their professionalism, great work, attention to detail, and timely service. We would highly recommend their company to everyone. Sarah McSevney, Vancouver, B.C. Canada

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Company Response

Hi Sarah, Thank you for sharing your interior painting experience of your home with ProRise Painting. The extensive preparation of all the walls and trim along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise Painting as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver interior residential painting company. ProRise Painters looks forward to working with you again in the near future!

Private User
Private User
Private User reviews Toronto, ON
10/10

interior painting

I was very happy with my experience with ProRise painting. From start to finish it was a job well done. Excellent customer service, friendly professional, and efficient crew who was on time and answered all my questions. I have no complaints and have recommended ProRise to friends and family.

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Company Response

Hi Cheryl, Thank you for sharing your interior painting experience of your home with ProRise Painting. The extensive preparation of all the walls and trim along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise Painting as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver interior residential painting company. ProRise Painters looks forward to working with you again in the near future!

Private User
Private User
Private User reviews Burnaby, BC
10/10

Exterior Painting

Strong project management and customer service. I would recommend ProRise for exterior painting for sure.

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Company Response

Hi Tina, Thank you for sharing your interior painting experience of your home with ProRise Painting. The extensive preparation of all the walls and trim along with the application of quality Cloverdale and Sherwin Williams paint will protect all areas for many years to come. Thanks again for choosing ProRise Painting as your preferred Port Moody/Coquitlam/Port Coquitlam/Burnaby/Vancouver interior residential painting company. ProRise Painters looks forward to working with you again in the near future!

DQ Port Moody
DQ Port Moody
1 review Coquitlam, BC
9/10

exterior painting

Thanks Prorise for making our aging building look great! The manager Pablo was easy to communicate with whenever we had questions regarding the job. The power washing company that was recommended did a great job also.

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Company Response

Hi Teng, Thank you for sharing your exterior painting experience of your business in Port Moody with ProRise Painting. The extensive surface preparation of the siding along with the application of quality Cloverdale Paints will protect the home for many years to come. Thank you again for choosing ProRise Painting as your preferred Burnaby/Vancouver/Port Moody/Coquitlam/Port Coquitlam, residential/home, interior/exterior painting company/contractor. ProRise Painters look forward to working with you again in the near future!

Louise & Dave  in North Vancouver
Louise & Dave in North Vancouver
3 reviews North Vancouver, BC
10/10

Drywall Repair, Popcorn Ceiling Removal, Paint

Thanks to Sergio and team for an excellent job on our ceilings.
We had 25+ drywall holes to fix after re-piping , plus a whole house full of popcorn ceilings that we wanted smoothed. Prorise were professional, organized and delivered a quality finish. We are thrilled with the results!

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Company Response

Hi Louis & Dave. Thank you for sharing your interior painting experience with ProRise Painting. The Extensive surface preparation along with the application of quality Sherwin Williams and Cloverdale Paints will protect all areas for many years to come. Thanks again for choosing ProRise Painting as your preferred Vancouver/Burnaby/Coquitlam/ New Westminister residential interior/exterior painting company/contractor. ProRise Painting looks forward to working with you again in the near future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about ProRise Painting and Drywall

ProRise Painting and Restoration has built their reputation on being one of Vancouver's most professional contractors. Continuing a family tradition of European Excellence in quality and service, Joseph Halfar and his team specialize in providing quality painting and restoration services. So whether you are a homeowner or business person or need one room or the entire office repainted, you can be assured that ProRise will make sure it's done right the first time. Delivering an enjoyable experience from start to finish, honesty, strong communication, understanding, and high-end workmanship are just some of the company's' core values. We also provide drywall and pressure washing services. Be sure to call or email us today to get more information. Interior Painting, Exterior Painting, Residential Painting, Strata Painting, Vancouver painting company, staining, Vancouver painters, Burnaby painting company, Burnaby painting company, drywall repair, Residential Painting, Commercial Painting, North Vancouver painting company, West Vancouver painting company, Coquitlam painting company, Port Moody painting company, Vancouver West Painting company.

CATEGORIES
Paint & Wallpaper Contractors and Drywall Contractors
PRODUCTS
We only offer the best quality paints and stains to all our customers. Sherwin William's, Cloverdale Paints, Benjamin Moore, and Dulux Paint.
SERVICES
Providing professional painting and restoration services, carpentry work, drywall repair. Full interior and exterior projects for Residential, Commercial and Strata throughout the greater Vancouver area. We also offer pressure washing and drywall repairs.
BRANDS
We only offer the best quality paints and stains to all our customers. Sherwin William's, Cloverdale Paints, Benjamin Moore, and Dulux Paint.
STYLES
Brush, Roll, Spraying, Wiping Stain.
SPECIALITIES
We specialize in all of the following painting application areas Spraying Rolling Cutting Residential Painting Commercial Painting Property management companies Strata Painting Condo Painting Apartments Painting New construction Interior painting Exterior painting Deck staining Complete home projects Pressure washing Staining Deck staining Deck Painting Water ceiling damage Re texturing Exterior restoration Interior restoration Drywall Repair
WEBSITE
http://prorisepainting.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
10
RETURN POLICY
Full customer satisfaction
PAYMENT METHOD
Cheque, Visa, MasterCard
LICENSES
Fully Licensed and Insured, Comply Works Screened and Certified
MEMBERSHIPS
Member of the Greater Vancouver BBB, PDCA Member
LIABILITY INSURANCE
Yes
DIPLOMAS
Fully insured and covered
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
In good standing with WCB
BONDED
Yes
PROJECT RATE
1000+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All painting services come with industry leading three year warranty
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