This is the second time I have used John and his crew to reroof. Our experience the first time was absolutely amazing. John was transparent and honest. I never felt oversold. I wrote a review about it last time and it was for a house I was managing for our friend. There was no question that when I came to re-roofing our own home, I was only going to be with John. Due to the city announcing some sudden changes to their schedule in roadwork and potential impact on access issues, John was able to change his schedule to accommodate my needs and quickly set a date to do the job. He came several times in advance to prepare for the job and never got annoyed when I was feeling indecisive about the color. The crew came on time and completed the job with the upmost professionalism. Everything was protected and everything was cleaned up at the end of the day. Throughout I received photos from John to know exactly what was going on and to see an even greater detail the level of care and skill involved in his work. You can truly feel that everyone on the team has a lot of pride in what they do. Since the job finished there have been countless stares and people coming to us wondering who did our roof. I always tell them there is no one else to consider other than John’s company. A few months after the job was done I noticed some discolouration in certain areas on the roof. John quickly contacted the shingle representative to brainstorm what the reason might be and was fully prepared to pull off the shingles and replace them. Fortunately when Kail arrived we discovered that the issue was unrelated to the shingle itself but due to the fact that there is a lot of pollen in our neighbourhood and certain areas of the roof don’t get exposed to enough rain and a simple hose was able to rinse off all the brown and yellow discoloration. What I’m trying to say is that John will look after you and he will tell you as it is and he’ll service you like crazy to ensure that you’re happy. Please do yourself a favour and choose John for all your roofing and gutter needs. Yes his gutters and his gutter man Leo are also the best in town.
- Company Response
wow jack thank you for you're kind words again it was a pleasure working for you and you're wife please dont hesitate to contact me any time of day and night if you any questions thanks John