The Mold Guy, Mold Detection & Removal

The renters living in my house do not bother to use any electrical equipment like the exhaust (after bathing) or the range hood while cooking resulting in excessive humidity. This resulted in mold issues in the bedrooms and the closet. Ross and Rob realized my dilemna. They not only cleaned the mold, but painted with a mold resistant paint and installed an attic fan which would suck the humidity constantly from the affected rooms. They were very flexible and understanding. I would have no hesitation in recommending them to my friend's.

WOW! We looked on HomeStars and found MoldServices.ca when we saw mold on some of our ceilings throughout the top floor of the house, actually we called three companies MoldServices.ca being one of them. The other two companies came out for free and scared the hell out of us, quoted thousands of dollars to remove the mold and drywall and do a air scrubbing and stuff. When Ross came to the house the clouds went away and the sun came out, not only was it just surface mold but he cleaned it up for us on the spot, explained how to prevent it in the future then walked around the house and gave us some do’s and don’ts. His integrity and honesty kept us smiling for days. We highly recommend this company.

Ross at Moldservices.ca was great! I had requested an emergency mold inspection, Ross was able to make it at that very same day! Ross was very knowledge and friendly. Not only did he inspect my bathroom ceiling which was my area of concern he did a courtesy inspection free of charge to my HVAC unit which turns out had the real problem. Ross gave me some great solutions to tackle the mold and also refered to me contractors that would be able to take care of the problems. I would highly recommend Moldservices.ca

We found out we had black mold in our attic. We googled and found this company and read the reviews so gave them a call. Absolutely amazing!!!!! From the time the phone was answered it was done. I was told by the wonderful lady on the phone no problem and she would call me right back. She did within minutes and said Ross is 15 minutes away from your house - he will take care of this. Ross did - he booked to come back at our convenience and arrived to take care of the issue. Not only was he fast (approx 5 hours) he was thorough - the before & after pictures wonderful) - the room where the attic access is was left spotless - the van in the driveway was just white and unmarked so I appreciated the discretion. The report followed almost right away and was totally thorough. Other companies I talked to in getting quotes they left me with the feeling of the end of world. Ross and his team......there was no problem - done over - fixed! Thank you!

Five stars for Ross Sullivan and MoldServices.ca! We were in the midst of a kitchen renovation when the crew discovered a patch of mold that lurking beneath old wall paper. Before the work could proceed, we needed to have the surface inspected and the mold remediated. Ross Sullivan and his erstwhile crew responded immediately to our call and came to evaluate the situation. Much to our relief, Ross said that the mold was long dead and we could remove the remaining stain ourselves. Even better, much our delight, Ross charged us nothing for evaluation! Clearly, Ross and his company possess integrity in the conduct of their business that is all too rare these days. I will recommend them with the greatest enthusiasm to anybody who needs their services.

Andrew Herman

I couldn't have asked for a better experience. Mold can be a scary subject as a landlord/tenant but they laid out the results in a concise manner and reassured me that everything would be fine with little to no cost. I was also given very specific and practical remedies to keep the mold from returning. Would definitely recommend and will use again if I ever have an issue.

Ross was very courteous and arrived punctually at the arranged time. He inspected the attic and provided very helpful and thorough comments about its condition. He explained that there was a small amount of mold on the wooden beams but that there was no need to remove it at this time; and that other spots which had made a contractor wonder about mold were natural discolouration.

Very impressed. Punctual. Professional. Thorough. Would definitely hire again. After the mold assessment, it was clear that no further services were needed. I was concerned that I would be "up-sold" additional services, but I found MoldServices.ca to be transparent and honest.

Ross went far beyond the two other "top rated" mold remediation companies I found on Homestars when he came to do the free initial inspection and estimate. He spent the better part of an hour not only using his moisture gun on the obviously affected area, but also testing humidity levels in various areas of the house and inspecting other walls, floors, and ceilings to trace back the source of the moisture that had caused the mold.

He ensured that his remediation estimate (and eventual 1-day job) would provide appropriate access to the source of the water leak (which was a drain pipe inside a wall) so that the plumber could easily access and repair the leak.

Ross even cut small panels of drywall out of the affected area (with our permission) while doing his initial estimate to verify the source of the leak and provide the plumber with early access to stop the leak.

Beyond that, he and his colleague were very friendly, very personable, and took their time without working slowly. They even offered to bring us lunch when they made a Subway run for themselves.

This was the most positive, pleasant resolution we could have dreamed of for an extremely unpleasant, frustrating situation.

From the time I picked up the phone to call moldservices to the final recommendations, after inspections & removal, the process has been, in a word - EXCELLENT. After speaking to Kay, Ross was over within a couple of hours to inspect our prolonged mold issues around window & ceiling of our Bathroom. The mold was removed quickly with recommendations on how to ensure it does not return due to condensation and mildew. Thank you Ross for the professional advice including the pictures of the exhaust units you suggest for our size bath.