The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
437 Roncesvalles Ave. Unit 420 Toronto ON M6R 3B9
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Mold Detection & Removal
The Mold Guy, Mold Detection & Removal
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97%

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Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (548 reviews)

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Brian in Toronto
Brian in Toronto
1 review Newcastle, ON
10/10

Mold in Crawl Space

As you can imagine, it can be overwhelming dealing with a mold problem in your home.

After extensive research, we discovered The Mold Guys who have great reviews.

From our first telephone call to The Mold Guys, Kay completely put our minds at ease with her vast knowledge and experience of mold removal.

Kay sincerely cares about her clients and she is wonderful!

She kept in touch with us throughout the entire process!

First Kay arranged for one of their specialists, a terrific gentleman named, Drove to inspect our home for mold.

To our pleasant surprise Drove was amazing to work with. He really knows about mold and what it takes to eliminate it safely and completely.

After Drove's inspection, he presented us with a very thorough report and a reasonable quote for the complete mold removal in our home and he assured us that the removal of the mold would be completely safe and we did not need to leave our home while The Mold Guys' team did the mold removal.

A few days later a crew of 3 fine gentlemen, Justin, Abdual and Michael arrived at our home.

They put down runners to protect our carpets and floors and were very friendly and respectful.

Within a few hours, they removed the moldy materials, cleaned and scrubbed the entire crawl space and left an air scrubber with us for 2 days which continued to purify the air as an extra precaution.

Before they left, they also vacuumed our carpets and washed our floors leaving our home nice and clean.

We are extremely grateful and highly recommend, The Mold Guys!

The Mold Guys are truly a blessing!

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Company Response

I certainly am at a loss for words. Our sincerest heartfelt Thank You for such a thoughtful review. Thank you Thank you for choosing The Mold Guy. We are truly fortunate and grateful for your business. Kay & Drove, Your Mold Guy Team

James in
James in
1 review Toronto, ON
10/10

Just great

They were super fast and got the job done. I had expected the whole thing to take at least a week, but I had results within 24 hours of my initial phone call.

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Company Response

Thank you James. It was a pleasure working with you. Happy New Year!! Kay

Private User
Private User
Private User reviews Markham, ON
10/10

Great service with attic mould inspection/removal

The entire Mould Guy team--from Kay on the phone to Drov {sp?} who did the inspection to the two men who did the removal work--were great. Polite, honest, personable, and knowledgeable. They told us what we needed to do, made everything clear, didn't try upselling, and kept the house clean and did the work. They answered all our questions and even provided tips for down the road. Very happy with them and while we hope we don't need them down the road, we'd be happy to recommend them to others.

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Company Response

Wow! Thank you for taking the time out to write such wonderful review. We pride ourselves in helping & doing the right thing for our customers. Thank you ,Thank you Kay & your Mold Guy team.

Christine C
Christine C
3 reviews Toronto, ON
10/10

Would definitely recommend!!!

I would 100% recommend this company!!! No one wants to find mould in their house and when they do...it's a terrifying experience! Google scares everyone into thinking they must have toxic black mould!!! lol I had moved into a new home and the previous owners had not maintained it. I was pregnant with twins and scared we might have mould due to a weird smell. Drove came by and did the mould testing, answered all our questions and assured us everything was fine and not what google scared us into thinking. We had no mould. His knowledge and tips were extremely valuable. Fast forward 3 months when we found ACTUAL mould due to some condensation. We called them right away and spoke to Ross. My husband must have asked him a million questions and he answered them all with confidence...and at no charge! We felt much better. Fantastic company!

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Company Response

Thank you so much Christine,we are so very grateful for such a kind & honest review. I was out pleasure working with you and your husband. Thank you Thank you thank you Kay

Private User
Private User
Private User reviews Mississauga, ON
3/10

They do basic work and not reliable.

They do air quality test and recommend work to fix the mold problem which is to get rid of the issue. After paying $3K they don't follow up or do another air quality test to show the before / after test. Wouldn't it make sense to do it so the client is convinced they removed the mold?
They were very evasive and don't give me straight answers when I asked them scientific questions about their test results. I felt the company didn't fix my issue. They didn't answer my calls or return my messages when I called.

1 of 1 people found this review helpful.
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Company Response

Hi Private User, Thank you for using us to get rid of your mold issue in your attic. The air test we performed in your home came out nice and clean and had nothing to do with the attic. At your request we HEPA vacuumed your bedroom even though the air test came up normal. As far as I know we have answered all your 12+ calls and the 4 page hand written letter when you didn't have access to a computer. If you would like to call my cell to discuss further I'm always available....Cheers...Ross

Private User
Private User
Private User reviews Toronto, ON
10/10

Indoor Air Quality Testing

I called to request testing for mold, was scheduled for an appointment the following day and had the process thoroughly explained to me. Both the customer service rep I spoke to on the phone and the inspector that came to my home were personable, friendly and informative. Very impressed with all aspects of the service provided.

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Company Response

Thank you for the great review, When dealing with potential mold issues it's always best to educate so the information makes sense and the customer who then can make informed decisions about there potential mold problem...if they have one...Cheers...Ross

Private User
Private User
Private User reviews Vaughan, ON
10/10

Checking for basement mold

In looking to purchase a house where there was a fear of mold, the inspector was able to service our request and inspect the house in a very timely and professional manner. His inspection was not only thorough but included excellent recommendations on how to ensure that mold can be avoided. It was some of the best money I could have spent in the search for our house.

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Company Response

Thank you sir! Thank you for choosing The Mold Guy. It was our pleasure to help you with your mold detection services!Kay , Christine and Drove!

Private User
Private User
Private User reviews Toronto, ON
10/10

Peace of Mind

We used this company last summer when we were clearing out our basement storage and found- gasp- black mold!! I was 8 months pregnant and pretty much lost my mind over it. The Mold Guy was awesome!! Right from my initial contact the office team was amazing. They were very reassuring and booked someone to come out super fast. I was very impressed with the decontamination squad- they were OCD level thorough and did an excellent job of safely removing every single speck and taking it away. Above everything though, I appreciated how Drove (sp?) took the time to explain to me that it really wasn't the catastrophe my google searches had led me to believe. He explained what the problem was, outlined the plan to remediate it and how to prevent it from returning. He went out of his way to calm my frazzled nerves! Highly recommend them!

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Company Response

Oh my. Thank you for such a wonderful review. Our clients are very important to us. We take an integrity first approach-always. Thank you Thank you for choosing us for your mold removal project. We are sincerely appreciative Kay, Drove & your "Mold Guy Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Feel at ease

Service was great from my first phone call. They assured me that they would thoroughly check everything and they also took a sample of the air and tested in their lab to ensure we were safe.

Thank you again!

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Company Response

Thank you for choosing The Mold Guy for your indoor air quality testing. We are glad to be of help. We appreciate that you took the time to write us a review. Take care Kay

Private User
Private User
Private User reviews Toronto, ON
10/10

Mold Detection and Remediation

We were looking to purchase an older home and we felt based on visuals that there had been a number of floods or leakage incidents in the basement. We call The Mold Guy who attended quickly and rushed the results through over a long weekend to accommodate our inspection condition. The tests came back with high elevated levels for mold and we were able to negotiate the cost of remediation into the deal. We closed and the crew came in and took care of everything quickly and left the home in the best condition.

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Company Response

Thank you for using us for your Mold detection and removal services. It was our pleasure to help. Thanks Kay & your Mold Guy team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, Visa, MC, American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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