The Mold Guy, Mold Detection & Removal

Mold Detection & Removal
437 Roncesvalles Ave. Unit 420 Toronto ON M6R 3B9
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HomeStars  >  Mold Detection & Removal in Markham  >  The Mold Guy, Mold Detection & Removal  >  They do basic work and not reliable.
Private User
Private User
Private User reviews Ajax, ON
3/10

They do basic work and not reliable.

They do air quality test and recommend work to fix the mold problem which is to get rid of the issue. After paying $3K they don't follow up or do another air quality test to show the before / after test. Wouldn't it make sense to do it so the client is convinced they removed the mold?
They were very evasive and don't give me straight answers when I asked them scientific questions about their test results. I felt the company didn't fix my issue. They didn't answer my calls or return my messages when I called.

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Company Response

Hi Private User, Thank you for using us to get rid of your mold issue in your attic. The air test we performed in your home came out nice and clean and had nothing to do with the attic. At your request we HEPA vacuumed your bedroom even though the air test came up normal. As far as I know we have answered all your 12+ calls and the 4 page hand written letter when you didn't have access to a computer. If you would like to call my cell to discuss further I'm always available....Cheers...Ross