I chose Eco Choice Window because they offer corporate discount. They replaced 11 windows for my house. However, my master bedroom wall and bathroom wall were damaged by their young technicians. The technicians were probably inexperienced and definitely not careful enough with my property. The frames were also dirty and not flawless. My friends' house just had their windows replaced with another company but their new window frames are clean and flawless. I have contacted eco choice window customer service and sent the pictures to them but they didn't come back to fix the problem. I don't want to waste time to reach out to them anymore. I am unhappy about the damage that they have done to my property.
- Company Response
Thank you for sharing your feedback. We apologize as this certainly does not meet our expectations in terms of customer satisfaction.
We look forward to resolving this matter alongside you. If have you any questions, please do not hesitate to connect with our Service Department at 1-855-273-3261.