Watermart

Water Filtration & Purification
301-276 Carlaw Avenue Toronto ON M4M 3L1
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Watermart

Average customer rating:
9.9 10 (612 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service

Amazing filtration system installation service by Zia. On time, quick and very friendly! Zia was very accommodating with my specific requests about positioning the unit and faucet and the install was perfectly tidy. One follow up visit to address a low flow rate which was very quickly resolved to our satisfaction.

Approximate cost of services:
$1,000.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Great service by justin

Aug 30th.

Great service with Justin. Polite and respectful . Covid safety protocol was adhered.

Approximate cost of services:
$257.00
Was this review helpful?
Darin in Toronto
Darin in Toronto
1 review Burlington, ON
10/10

Reverse Osmosis system installation

Very satisfied with the service. Technicians were prompt, polite and efficient. They fully explained how to operate and the system has been great so far.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Hi Darin. I'm very happy to hear that you found us to be "prompt, polite and efficient." Certainly all best practices that we work hard to achieve. I'm also glad to hear that you are happy with your new system. Please let us know anytime if you have follow up questions to your install. All the best. Dave and the rest of the Watermart Team.

Workingmom
Workingmom
0 reviews Toronto, ON
10/10

Water filtration system

I've been a Watermart customer for many years. and the never disappoint. They communicate well, they're respectful and clean. Samir Changed my filters this week - he was polite and efficient. He did a great job.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Hi! Thank you so much for your kind words and for your business over the years. We really do our best to treat every customer as we would like to be treated. I'm very happy to hear that you were pleased with the work completed by Samir. I have passed on your kind words and he passes back his thanks. Please let us know anytime if you have questions. Always happy to help. Sincerely, Dave, Samir and the rest of the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Filter replacement

Just had Zia from Watermart do the annual filter replacement and service. Watermart staff are always polite, on time, professional and reliable. Very satisfied.

Approximate cost of services:
$289.00
Was this review helpful?
Company Response

Hello. Thank you so much for you kind words concerning Zia and the overall professionalism of our staff. Thank you as well for your business - we certainly appreciate it. Please don't hesitate to get in touch if you have questions. All the best! Dave, Zia and the rest of the Watermart Team.

Ruth
Ruth
7 reviews Vaughan, ON
10/10

Water Filter Maintenance

Great service by WaterMart. We have our drinking water filter serviced yearly by WaterMart and are very satisfied. We get a reminder call when the filters are due to be changed. Samir arrived on time, checked everything, cleaned the system and changed the filter. He then took the time to explain the steps required to run the water to get everything good to go. He also helped tighten the drinking water tap in the kitchen. Polite and professional. Very happy with the service from WaterMart. Thanks!

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Hi Ruth. We are sincerely grateful for your business over the years. Thank you as well for taking the time to post such a stellar review and for your kind words about Samir. He is certainly a valuable member of the team. Also, I certainly agree that the words "polite" and "professional" sum him up very well. Please let us know anytime if you have follow up questions. Sincerely, Dave, Samir and the rest of the Watermart Team.

Rasto
Rasto
6 reviews King City, ON
10/10

RO system installation

We just had a new RO system installed at our new place.
Everything went smoothly, as I have learned to expect from Watermart.
Samir explained everything he was going to do, installed the new system, gave us instructions for use and left the kitchen spotless.
Yet again, I was very happy with the job.

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Hi Rasto. I'm so happy to hear that we met with your expectations and that all went well with the system installation. Thank you for your kind words about Samir. We are certainly lucky to have him on the team. Please let us know anytime if you have questions about your new system. Sincerely, Dave, Samir and the rest of the Watermart Team.

George
George
1 review Toronto, ON
10/10

New Water Softener

Great experience with Watermart from initial consultation all the way through to the final install. Donna was amazing and provided great information and support and Ken's install was professional, courteous and all around top-notch. Would highly recommend to everyone!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hi George. I'm so happy to hear that you are happy with your decision to choose Watermart. Donna is great, right?!? And Ken is our head tech who is a true pro. We are certainly lucky to have them both. Thank you for taking the time to send us a review, for your business and for your recommendations. All the best! Dave, Donna, Ken and the rest of the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
8/10

Leaking problem

The technician explained clearly about the problem and changed the faulty parts. He actively arranged to replace the new leaking faucet

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Hi. I'm so sorry to hear that there was any problem to begin with. I'm happy, however, that all is now dealt with properly. Please get in touch anytime if you have any other issues or questions. Many thanks for your feedback and for your business. Sincerely, Dave and the Watermart Team.

Debbie
Debbie
8 reviews Aurora, ON
10/10

Reverse Osmosis

Annual maintenance is so easy and seamless with Watermart. They are such a pleasure to deal with- even when my response time must drive them nuts.
Samir did the work and he was amazing!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Hi Debbie. Thanks again for your business and for your review. Better that you respond late than us - so all good. It's great to hear that you find us easy to work with (the feeling is mutual!) And we are definitely lucky to have Samir on board. I will pass on your kind words. Please let us know anytime if you have questions. Sincerely, Dave, Samir and the rest of the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.