We recently moved to a house in Milton from Mississauga. Weeks into the move, I noticed a little bit of moisture issues (water stains) in my basement near the sump pit. The seepage was located in the basement corner where the basement side foundation meets the garage foundation. The water stains show signs of very slow seepage from eyelevel trickling down.....given the calcified staining on the wall. I knew right then and there that I had a water leakage from the outside. I did my research and narrowed down my list to at least 2 vendors. I did my research and ended up with Aqua Tech.
Let me start with the booking, Olga returned my call on the same day I reported my issue online. Olga was very patient and courteous throughout the booking process. That first impression was only the beginning.
Then along came Shawn (2 days later....as I was unavailable right away), who took the time to carefully review and assess the situation. Shawn was very attentive and very detailed in his explanation. You will not feel any pressure from Shawn. He provided me with options and he also gave me a detailed explanation of the pros and cons that went with every option. This guy knew what he was doing and most of all.....he knew what you needed. Shawn updated me with the progress of the schedule as they had to wait for another party who will need to check the area for gas lines, cable etc.
On the day of the project itself, Igor and Vasyl came on time. Both gentlemen were courteous and were easy to deal with. I am thankful that both gentlemen were patient and always answered my never ending queries. I cannot believe the hard work these two did.....imagine digging a hold 8 feet deep, 6 feet long and 2 feet wide. They encouraged me to watch the process....every step of the way....making sure I understood why it had to be done. They meticulously inspected the area of concern and was able to locate the issue. They were prompt, efficient, fast and diligent. You will not believe the amount of how much dirt, soil and earth was dug up.. When they back filled the area, everything was done neatly and promptly. They laid tarp everywhere, making sure that the surrounding area was properly covered. It's as if they never visited the area.
Overall, I am highly satisfied with the work they did....from booking, to consultation....up to the actual work and completion.
I highly recommend Aqua Tech Waterproofing.....10/10 for sure.
Attached are a few pictures of the project, I was not able to take a picture of each step but I can assure you that you will be overwhelmed with the so many layers of protection they use to do this waterproofing.
Thank you Olga, Shawn, Igor and Vasyl! I appreciate the work you did for me.
- Approximate cost of services:
- $2,400.00
- Company Response
Dear Timothy,
On behalf of Olga, Shawn, Igor, Vasyl and our entire AquaTech Waterproofing team we want to thank you so much for taking the time and writing this detailed review! It is such a pleasure to read your kind words and it truly warms our hearts to know that we could provide you with the service you truly deserve. We are beyond words grateful for each and every word you have written because we know how important and helpful other homeowners will find this. We want you to know, that despite service being completed, we are still here for you if you ever have a simple question or concern.
Yours Truly,
AquaTech Waterproofing Team, Milton