United Alarm

Installation was very smooth. So far the alarm is working great. We had several false alarm and United was able to follow up quickly. Very satisfied with the product and service.

Bought my system from United Alarms with camera surveillance. The system is finicky, starts to beep for no reason. Freezing alarm in basement went off during cold spells. Temperature at point of sensor was 14 C. Camera loses connection frequently, quits working below -15 C and now they want to charge me $80 just for the visit PLUS replacements on top of that to get it up and running all while paying $50 dollars for security and video. They tell me I should also give them 2 months notice before I can cancel even though I own the system. What???!!!??? So... lesson learned; do not buy the system. Pay as you go. These guys are done as soon as I decide on another provider.

United Alarm was very easy to work with before the install and has been great after. The pricing is the best that I could find and very fast to get install. Everyone has been very nice to deal with.
Would recommended United Alarm to anyone.

Got that system installed all wireless in less than an hour. Very quick install very nice tech. Customer servuice is fabolous and im pleased with monthly cost . Great product and great service

Sales team provided several tailored quotes so we could choose the package best suited to our needs. We ran into an issue with keypad placement, so new wires had to be run & holes had to be drilled. The installer did an excellent job ensuring that this was done cleanly and with no signs of damage to our walls or baseboards - looks like the panel was designed to be there! Accidentally tripped the alarm recently - monitoring station called right away to confirm the alarm was false. Very professional company all around! Highly recommended.

Very friendly staff, installer was on time and did the install to the required specs and showed us how to use it. Phone software was easy to use and setup. Had a mishap and tripped the alarm and united called us quickly to confirm it wasnt a break in. Need more sensors installed as installer o didnt have enough to do our place. Otherwise, hasnt been a problem and happy with the service.

When we moved into our new home I called my last alarm company thinking it would be easy as I knew the system, company etc. They never called me back! And I'm happy they didn't! I called United Alarm after seeing the signs in yards down the street! Bob (Calgary) came out to see us and he was great! Everything was easy peasy! I would definitely use United Alarm again! Highly recommend!!!!

We had an alarm installed in our home. They were very courteous on the phone with no pressure from the salesperson. The installer was on time, installed the system quickly and neatly, and explained the system in detail. United was recommended to me and I would recommend them to others., ,

just bought our home in January and wanted to make it some what secure for my family...im not always home to protect them so having this system gives me some peace of mind knowing that if someone breaks in there will be some immediate action taken to detour or scare off the would be thief or murderer....I think for just over a dollar a day it is definitely worth it...the installer (Darryl) was very knowledgable and very neat with where and how he put the security equipment...so far we havnt had any problems with the system, other than one false alarm due to my girl not turning off alarm quick enough when she came into house one evening after work...the monitoring people called within minutes to verify who we were ...I was very impressed!!

I am moving and he terrible customer service person who said they are the manager, gave me two options. 1 pay out contract of more then $900 and and simply re sign a new contract once in my new house lol. Option 2. continue to pay for four months while I don't have a house then pay more then $300 to reinstall. I said I am a paying customer and these are not good options for me. I would like to continue paying monthly even though I won't have a house but I don't think it's fair to charge me to reinstall when I am a paying customer for a service you provide. She told me she is the manager and their is no one to help me and nothing I can do. I laughed and hung up the phone. I ant wait to never have to deal with these terrible people again.