Five Star Painting (GTA West)

Paint & Wallpaper Contractors
5125 Celebration Dr Mississauga ON L5M 8B4
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Five Star Painting (GTA West)
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Reviews for Five Star Painting (GTA West)

Average customer rating:
9.7 10 (231 reviews)

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Sam Sonsucontrols in Oakville
Sam Sonsucontrols in Oakville
1 review Oakville, ON
10/10

house interior/exterior accent & custom paint job

Sohail with his instant accurate reasonable price quote and Felix with his friendly family crew surpassed expectations, made this project enjoyable, and their honesty/passion mitigating the tedium of home disarray to a minimal extent.
They lived up to the name of the company - thanks guys for the phenomenal job.

1 of 1 people found this review helpful.
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Company Response

Hi Sam,

We are pleased to know your experience with us was a good one. Thanks for entrusting us with the care of your home. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can be of service to you in the future.

Thank you!

peter
peter
1 review Mississauga, ON
10/10

Garage doors and windows shuttetd

Excellent work very polite did a very good job . Did a thorough cleanup they were very punctual

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Company Response

Hi Peter,

We are pleased to know your experience with us was a good one. Thanks for entrusting us with the care of your home. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can be of service to you in the future.

Thank you!

Donna Ladouceur in Georgetown
Donna Ladouceur in Georgetown
4 reviews Halton Hills, ON
8/10

Paint porch floor, railings and steps

I am very happy with the finished result. Felix (a sub-contractor of 5-star) worked hard and did a really great job. He started several hours late due to the rain but he finished the job on time. I am also very happy with how quickly Five Star got the job done (within days of the quote) since I was planning an event at the house and wanted it finished within 2 weeks.

I am less happy with the 'sales process' part of this job, which had nothing to do with Felix. I got a verbal quote of $1200 from a sales person (in person). Then I received an emailed quotation with a price of $1250. I immediately sent it back for correction. My last name was so butchered I hardly recognized it. Nobody had asked me how to spell it. When Felix arrived, he didn't have the work order (I was told by the salesperson that he had it). He didn't know that the paint was included and he didn't have the names of the colors I'd chosen with the salesperson. When he received the work order the next day, he received the original (wrong) higher priced order. I gave him the correct one.

Attention to these details matter! They inspire confidence when they are handled professionally. When these details are messed up, it creates doubt about having made the right choice. In my opinion, the $2.50 Tim's card I got for 'a coffee' on them also seemed cheap. If you are going to give a signing bonus, make it five bucks at least.

I cannot award this company 5-stars due to the nonsense with the quote. I absolutely give Felix and his team 5-stars for the work they did. He went out of his way to please me with the finished product and he remained pleasant throughout, even though he knew and understood that I was not impressed with the company itself and it's lack of attention to the details.

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Company Response

Hi Donna

We are glad that you are happy with the painting. When I met you you had a tight timeline. With the weather it was a challenge. I had your job on my priority list after the promise we made. Unfortunately, the system was facing a glitch at that moment. The quote I initially prepared for you was for $1250. Later, upon your request I provided a small additional discount and updated it for the colour. The system for some reason kept reverting back to the original saved quotation which had the old price and no colour mentioned. That's the reason you received the email with the higher number. Although I changed the price and sent it to you, it again reverted back to the original when Felix retrieved it for the job that's why he did not have the colour. Other users faced a similar problem during that week. The tech eventually was able to resolve the issue. I apologize for the inconvenience caused by that. The system brings a lot of convenience but occasionally such Instances occur. I am looking forward to be of service in the future.

Best Regards
Sohail

ldecker
ldecker
1 review Halton Hills, ON
10/10

Main floor painting

The five star boys did amazing work at our home. They went above and beyond our expectations. They were very professional. We left our home in the morning and they completed three full rooms, kitchen, living room and hallway and a converted room in the same day with quality work and cleanup. This is my second time having them at our home. Highly recommend.. Thanks again guys.

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Company Response

We are pleased to know your experience with us was once again a good one. Thanks for entrusting us with the care of your home and for taking a moment to recommend us to others. Your kind words are greatly appreciated, and we hope you won't hesitate to let us know if we can be of service to you in the future.Thank you!

sopheaan7005
sopheaan7005
1 review Hamilton, ON
10/10

Painting

Good job and fast and good quality and the company are very pleasure to deal with from start to finish.

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Company Response

Hi Sophie

Thank you so much for your kind words. It was a pleasure to be of service to you. I appreciate the trust you put in me and I am glad that I was able to arrange it for you within your desired timeline. I made sure that I send you one of the best painters in town. Armia not only does good work but also takes very good care of the customer.

I am looking forward to be of service to you, your friends, and family in the future.

Best Regards,

Sohail

EJ
EJ
3 reviews Mississauga, ON
10/10

Interior House Painting

Painted living room, dining room, kitchen walls and ceiling, upper and lower main hallways and all trim, baseboards and doors with two coats. Behzad and his partner Hammid completed the work over two days. Their workmanship and attention to detail was excellent. They were professional, knowledgeable, congenial, and neat in their work and in cleaning up when the job was done. Sohail provided the initial quote, and answered clarifying questions in a timely and courteous manner. I will not hesitate to call on their services again.

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Company Response

Hi Ted

I am glad that you are happy and satisfied. You are very organized and very detailed. It was a pleasure to be of service. I endeavoured to share with you as much knowledge as I could at the time of our consultation so that you may you may prepare yourself properly and get a job painting job that makes you and your wife happy.

At the same time I tried to send you one the best painters in town. Ali and Bahzad are not only very experienced but at the same time make sure that they take care of the customer and put them at ease in every possible manner.

I am looking forward to be of service in the future to you, your friends, and your family.

Best Regards

Sohail

SW
SW
3 reviews Mississauga, ON
10/10

Painting

We basically had given five star painting a very short notice and we were pleasantly pleased they committed to finishing the job in less than 24 hours.
The quality was great and Armia was very reliable and professional. You guys did an amazing job and made our move my new property so much easier and stress free. Thank you!!

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Company Response

Thank you for the wonderful review and we are pleased to have provided you reliable service on short notice. We look forward to working on any projects for you in the future too!

Hayley in Old Toronto
Hayley in Old Toronto
2 reviews Toronto, ON
10/10

Great service

This company was a pleasure to deal with from start to finish. Sohail came out to provide a quote and went through everything in detail, answering all our questions. The quote itself was comprehensive and easy to understand. Bahzad arrived with his team on the start date and completed a complete interior paint job of a 4-storey townhouse in a single day. He was a pleasure to deal with and we are very happy with the finished job. Thanks to everyone involved.

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Company Response

Thank you Hayley for the kind words! It was a pleasure working for you and we look forward to working for you in the future too!

Maria
Maria
1 review Burlington, ON
10/10

Main floor, hallways, second floor Interior painting.

The Five Star Team did an amazing job painting the interior of our new home. The crew was punctual, professional and finished earlier than expected. The Painting Consultant was extremely helpful with selecting our paint colours - we get compliments on the colour choices all the time. We are very pleased with Five Star and will definitely call them for future projects. THANK YOU!

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Company Response

Thank you Maria for the positive feedback! We are committed to making our clients and we're so happy that you've had that experience with us. We look forward to any work for you in the future too!

khanm
khanm
1 review Oakville, ON
10/10

Bedroom

The service and paint job was amazing! Everything was done in a timely and professional manner, I would highly recommend this company to friends and family.

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Company Response

Thank you for the positive feedback!

We're glad to have pleased you and look forward to any future project for you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Five Star Painting (GTA West)

Five Star Painting is a locally owned and operated house painting company servicing the West GTA Area.

As a part of an international painting franchise system, we give you the peace of mind knowing that we're not a "fly-by-night" contractor that will cut corners or leave the job incomplete.

We provide:
FREE COLOUR CONSULTATION session with our INTERIOR DESIGNER
PREMIUM ENVIRONMENT-FRIENDLY ZERO VOC PAINTS

EXTENDED MANUFACTURER PAINT WARRANTY
EXTENDED LABOUR WARRANTY

QUALIFIED PAINTERS

ON-TIME GUARANTEE
BEST PRICE GUARANTEE

Thorough Surface Preparation
A responsive management team should there be any challenges
Detailed pricing that lets you know what you are getting for your money

We are available 24/7 to take your call. Our customer service department will ask for some basic information about your project and will schedule one of our estimators to come out to discuss your project. Our estimators will confirm your appointment, show up on time, and will provide you a detailed quote of the work discussed. It's that simple!

We are a licensed and insured company that distinguishes our company from smaller and insecure businesses.

We strive to exceed your expectations and focus all of our energy and resources on delivering outstanding results.

CATEGORIES
Paint & Wallpaper Contractors
SERVICES
House Painting, Interior Painting, Exterior Painting, Residential Painting, and Commercial Painting
SPECIALITIES
Exterior House Painting and Staining Interior House Painting Deck/Fence Paint and Stain Wood & Siding Repairs Power Washing Drywall Repairs Stucco Repairs and Painting Commercial Painting and Staining Minor repairs FREE Color Consultations
WEBSITE
https://www.fivestarpainting.com
YEAR ESTABLISHED
2010
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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