i learned about five star from visiting a booth at the home show. the local representative came to my home, free of charge, to provide a quote. sohail was able to see the requested job and provided a price that was near market value. five star beat my other quoted prices by 5%. they also used high-quality paints from sherwin-williams.
the job was scheduled over two days but turned into a five day ordeal. there were many small patches and nicks that were not caught by the painters on their first attempt. instead, i pointed them out and tagged them. this made me feel like i was being picky but i just expected a quality job to my satisfaction. the painters even said "don't expect a high quality job because you are not paying thousands of dollars". i felt this was going against the five star mandate to provide five star quality jobs without five star prices. the entire project took longer than expected and still did not fix all the problem areas. there were areas that were only painted once, so you could see the paint from underneath. the edges of wall to ceiling look wavy and not professionally done, and this is the same for the baseboards. i would spend a little more to get a quality job with a professional.