Youri arrived on time to clean my furnace, ducts, gas fireplace, dryer vent, wood stove and chimney. Explained what and why he was doing and answered any questions I had for him.
I had used my previous service company for 25+ years and was unsure about a new company, Cliff and Youri from Hot Pepper surpassed my expectation, as in these times can be difficult to find companies that take "Customer Service" seriously.
It is often difficult to find service companies willing to make the trip to my rural property, unless an exorbitant travel charge is included, not so with Hot Pepper! Thanks, see you again.
- Company Response
Hello Keith, hope you are well! Thank you so much for posting such a positive review of our sevices, we really appreciate it!
We are very happy to be able to earn your trust, as customer satisfaction is our company's main goal. Cliff is our favourite Dispatcher who always answers all questions in full details and provides professional advice. Yuri is our most favorite Tech as he always leaves customer's home ensuring complete customer satisfaction with the services provided.
The biggest compliment for our hard work - your referrals to friends and family, as we guarantee to take care of them with the same level of professionalism and care!
HOT PEPPER Team