- Approximate cost of services:
- $154.00
- Company Response
Thank you for the positive feedback, we will share it with our team.
Thank you for the positive feedback, we will share it with our team.
Thank you for the positive review we will share with our team.
Good afternoon Kenny T
I've reviewed your order, listened to all the phone conversations and spoken with our lead technicians regarding your order. These are my findings, you had used home remedies and chemicals and damaged your rugs causing discolorations etc. you called on us for help to restore your expensive carpeting.
Washing alone will not fix the problem caused by improper care by the homeowner. We offered you a colour correction service to rebuild the coloring back into your Chinese wool rugs. A process that takes a lot of time and requires a secondary specialty team that work in our repair department.
I can see, from our files, per our notes that we picked up two of your rugs for additional review and after discussing the options, you declined the additional work. No problem we were happy to have the rugs picked up in order to keep up A nice relationship with our customers.
You paid for the work that we did. Thank you. You are free to receive a second opinion and circle back with me with your findings.
If I may suggest.....doing stain removals on rugs requires a great deal of experience. It's taken us over 100 years to develop the tooling techniques and procedures to carefully clean and remove stains from expensive and exotic rugs. In the future you should consider leaving it to a professional rug cleaning specialist.
If you would like to discuss this or any other matter further please contact me at 416-538-8669 and ask for Tony
Best,
Tony
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Thank you so much for your positive feedback, we will share. With the team.
Just reaching out to thank you for the positive feedback.
We have shared this with our team.
Thank you for the wonderful recommendation. You can also check out some of the other cool projects we have on the go at LoveYour Center on Instagram. Best, Tony
So sorry for your loss. May have memory be eternal. Please call and to discuss further.
Best, Tony
Just reaching back out to thank you for your positive feedback, we have shared with the team
Great service! Highly recommend.
We are just reaching out to thank you so much for your positive feedback, we have shared with the team.
Love Your Rug Cleaning Toronto has been cleaning area rugs in Toronto for over 25 years. Over the years we have developed the skills to professionally clean some of the toughest and most soiled rugs. We offer all clients a 100% money back guarantee so if you are not satisfied with your rug cleaning or rug repair we will refund your money. We specialize in Persian rug cleaning, Oriental rug cleaning, wool rug cleaning and area rug cleaning, as well as area rug repair. We are offering a 30% coupon to all first time rug cleaning and rug repair customers who bring their rug to our factory in Toronto.