We purchased this door about 5 years ago and when installed it looked lovely. However it has not lasted. The frame bent the first winter and the door rubbed on the frame. This year they finally came out and rehung the door. The frame is still bent.
The door came with a dark walnut finish and this has not lasted. The door has a lovely wood grain and in the grain the finish has come off and the light fiberglass is visible. Over the last 3 years I have called the company repeatedly and they have done nothing. I would not recommend this company and regret wasting my money purchasing from them.
- Company Response
We'd like to extend our apologies for any inconveniences you've recently experienced, as that is in no way our standard of service. We have advised our Service Department of your concerns but unfortunately, we're unable to attain accurate information with the given username "Private User", however, we'd love nothing more than to have this resolved promptly.
Please connect with our Service Manager Tony at your earliest convenience via the information provided below.
905-553-7776 or firstname.lastname@example.org