Rooter Man GTA

I had sewage back-up in my basement, and I called out a few different plummers. I decided to use Rooter-Man, and was not disappointed with their service. They had a crew there to dig up the drain the next day, and they did an excellent job and clean-up. I was happy with their service.

Ryan G.

I contacted rooterman to get a backwater valve put in my house . At 1800.00 the price was good. the plumber came out and explained the steps . they got the permit from the city and when the first part of the job was done the plumber came out and met with the inspector. they finished the job the next morning . they sent me the rebate form all filled out . the flood was bad enough . thank you rooterman

Rooter-Man came out and installed a sump pump at my rental property in Mississauga. The work was done quickly and to code. The backfill took a little while, but the work was done to my liking. I was happy with the service and I would refer this company to others.

Rick S; Mississauga, ON

Installation did not pass inspection and had to be redone. After being redone, they concreted around clean out valve (not safe) and after 3 days of waiting did not show up to repair damage. Awful customer service.

Al-Orfali & Baldawi, Mississauga:

We had problems with our basement sewr lines being clogged all the time. Called Rooterman and within 2hrs got the quote and signed the contract on October 24. Job started on the same day and was completed within 2-days. The guys were very helpful, truthful and explained how the job would be done not to mention their punctuality.

Thanks to Rooterman's Ryan & Steve and especially to Jay & lobsang who did a wonderful job.

We hired this company to fix some serious structural plumbing issues in our rental house. Not only were they not able to fix the problem, they did not show up to the follow up appointment that was essential to finishing the job. They also charged an obscene labour cost for doing virtually nothing.

Please stay away from this company. I had just moved into my new home and had a sewage back up due to a clogged drain. I phoned this company because of their reviews this site and their free estimate policy. When the technician showed up he told me that he had to do a video inspection and that there was no free estimate, after the video inspection he told me that the clay pipes outside my house had collapsed and that they needed to be replaced. He required do dig up my front yard and install a valve, which he said he could have done the next day. The estimate was $5000. Luckily my dad came to visit that night, and was surprised that the "plumber" had not tried to snake the "trap" port located outside the house. He simply used a garden hose to remove the blockage and we have not had a problem since. This company proceeds to charge me $500 dollars for their assessment. The claim that they had inspected, SNAKED and that they had to get a building permit to proceed with the work. I know they inspected, but had he proceeded to snake the drains, he would have fixed the problem. I would like to think that this company's technician are not properly trained for house calls as I would assume they would try a simple solution before charging $5000 for unnecessary work, because the next likely scenario is that they are running a game to charge unsupecting customers for work that is not required. Please stay away from this company, I tried unsuccessfully to speak to a manager for 3 weeks; when I finally did he promised to reimburse $150 for the work they did not complete. I waited another week and filed a dispute with my credit card company for the amount charged. The credit card company said that because I signed the agreement, that there is nothing I can do. What a nightmare.