The Premier Flooring Group Ltd

Formerly Premier Trim and OVMF
Floor Laying & Refinishing
Braeside ON K0A 1G0
Write a Review
Write a Review
HomeStars
Floor Laying & Refinishing
The Premier Flooring Group Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Premier Flooring Group Ltd

Average customer rating:
9.8 10 (88 reviews)

Sort by

Robert in Ottawa
Robert in Ottawa
1 review Ottawa, ON
10/10

Removal and installation of Enginneered Flooring

It is a pleasant task to recommend this company for several reasons, but particularly since the removal of the old flooring turned out to be rather challenging. It had been glued down with an adhesive that resisted removal by conventional methods. Bernie, Steve, and their crew spent several days working with "chippers" that still required a backbreaking effort. After removal and additional preparation of the surface, they installed the floating underlay and engineered flooring quickly and efficiently. They were under a tight timeline as our movers had been booked. They finished the job on time and on budget. We might add that we felt we were dealing with honest and reliable people. We wish them success at their new location.

Approximate cost of services:
$14,000.00
Was this review helpful?
finsburz in Mississauga
finsburz in Mississauga
1 review Braeside, ON
10/10

Great service and the finished floors look amazing!

We had an excellent experience with OVFM from start to finish. They removed old carpet and installed beautiful birch on our third floor (approx 400 sq ft). Communication was excellent (we made arrangements with them while out of town). They arrived on time every day and the project was finished exactly on time and budget as Bernie had quoted us. Very happy with the new floor and happy to recommend OVMF.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Michèle and Cathy, Ottawa
Michèle and Cathy, Ottawa
2 reviews Ottawa, ON
10/10

Hardwood floors - staining and refinishing

Bernie, Steve and their crew came over this week to refinish my very worn hardwood floors. I found their company on Homestars and they came highly recommended from a good friend of mine. The results are great and the whole experience was excellent from start to finish. These guys are friendly, very knowledgeable about their craft and dependable. Bernie provided a detailed estimate and made a few suggestions before the work even began. Steve helped me pick the perfect colour for my floors. There was barely any dust after the floors were sanded due to their state of the art equipment. They left the place spotless. I highly recommend them.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
James in Ottawa
James in Ottawa
1 review Ottawa, ON
10/10

Floor refinishing

I found OVMF on homestars.com. Bernie responded to my initial call almost immediately, and came to give a quote in about a week. They were flexible in setting up time for the job, and coordinated well with a painter who was also working in the house. They did a fantastic job refinishing my floors. They have high calibre modern machinery that does a fine job and creates minimal dust. Staff were professional, friendly, and courteous. I highly recommend OVMF.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
0/10

Couldn't get a quote

Spoke with Bernie and had Steve come out to give us a quote. He cared more about the Sens game that night then ever getting back to us with a quote.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello Anonymous, I get many requests for free quotes and I get to as many as I can. When I cannot get to one I ask Steve to stop by and take the measurements and get a scope of the work involved. He does not do the quotes, I do them. He passes off to me the info and I get the quote off whenever I can, but considering that I am also working on the job sites these quotes get done in the evenings, in my spare time. Sometimes the paper work gets misplaced and the quote doesn't go out. That is something that I take responsibility for. I'm sorry that we failed to get the quote out to you and we will take steps to ensure that this type of error does not happen again.

Cindy/Malcolm from Calabogie in Renfrew
Cindy/Malcolm from Calabogie in Renfrew
1 review Renfrew, ON
10/10

floor and stair sanding

If you're willing to wait it's worth it. Bernie and Steve (and the team) did an amazing job. We didn't even know if the stairs would be salvageable yet they look amazing. Floors too! The guys were most helpful throughout the whole process. Would definitely recommend these guys.

Approximate cost of services:
$5.00
Was this review helpful?
Aardvark from Ottawa
Aardvark from Ottawa
1 review Ottawa, ON
10/10

Great job

These guys impressed me with their professionalism. The floors look great. They were efficient, and very clean. The work was done quickly, and in keeping with the estimate. I would definitely recommend them.

Approximate cost of services:
$1,500.00
Was this review helpful?
Janet in Kanata in Ottawa
Janet in Kanata in Ottawa
1 review Ottawa, ON
10/10

Dining Room, Hallway and Kitchen

I have nothing but praise for the way this work was undertaken. The dining room was completely stripped, stained and varnished, and the other areas were sanded and varnished. Bernie, Steve and his crew did an excellent job. They were polite, on time and very easy to work with.

Definitely would recommend them. Thanks, guys.

Approximate cost of services:
$2,250.00
Was this review helpful?
CR in Ottawa
CR in Ottawa
1 review Ottawa, ON
10/10

Hardwood Floor Refinishing

My floors were damaged by someone who thought refinishing floors was a DIY project, leaving gouges in the floor.

Bernie and Steve inspired confidence from the moment they crossed the threshold. They were professional, responsive, showed up on time, did a great job with little disruption to the household, and offered a reasonable price.

I would highly recommend them.

Approximate cost of services:
$2,000.00
Was this review helpful?
R. Raymond in Stittsville
R. Raymond in Stittsville
1 review Ottawa, ON
10/10

Hardwood refinishing

My floor had a ruined area due to an office chair and Bernie and crew fixed the problem and my floors look much better than when I originally bought my house. On time, friendly, and professional. Sanded, cleaned, and polished. Impressive work.

Approximate cost of services:
$0.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Premier Flooring Group Ltd

The Premier Flooring Group provides all things flooring - both residential and commercial... From hardwoods to luxury planks, from Carpet to Porcelain Tile, from Marmoleum to sheet vinyl, we offer it all. Over the years our Homestars rating has always been at the top of the class regarding refinishing of hardwoods and stairs. With our reach we can also recap your stairs with new solid birch, maple or oak treads and risers, custom stained and treated!

We service a wide area throughout Ottawa and the Valley. We can have an initial discussion via the telephone then bring applicable samples to you! Our needs based approach will assist you in making your decision easier and informed. We will discuss the features and benefits of each selection - a Pros and Cons checklist if you will. Once you've made your decision, we will implement your strategy consisting of rip out and disposal, preparation of the new floor area, the actual installation of your new floor and a follow up on maintaining your new floors.

We can assist with full bathroom remodels, including the ditra shower system, new taps and sinks, sinks and tubs, shower pans and tiles, new vanity and even, paint.

Our rates are competitive because of our low overhead costs. We are a family owned and operated company. We bring you years of experience, work closely with area restoration companies on insurance damage claims all while maintaining expected High Standards, Ethics, Reliability, and High Quality.

We provide:

Hardwood floor supply and installation - both solid and engineered
Ceramic and Porcelain Tile supply and installation - Wall and Floor
Vinyl Products like Sheet Vinyl and luxury plank (no longer considered vinyl plank) - Supply and installations
Smartstrand Carpet from Mohawk - Supply and installation
General Renovations - rec rooms and bathrooms
Sub Contracting services for restoration companies
Commercial flooring - Marmoleum type flooring - supplied and installed

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Hardwoods, Carpet, Tile, Luxury Plank, Vinyl, Marmoleum, New Stair Capping and Risers
SERVICES
Supply and install, sanding and refinishing, new stairs, subfloor prep
BRANDS
wickhamhardwood.com; mohawkflooring.com; aladdincommercial.com; ceratec.com; polyfloor.ca; armstrongflooring.com; shnier.ca; mannington.com, melmart.com;
STYLES
Everything from A to Z!
SPECIALITIES
Fast insurance claims response - quoting and implementing - scheduling Direct client - measure, quoting, implementation; ordering and installation
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cash, cheque, E Transfer
MEMBERSHIPS
IICRC, NAFCT, ACGIH
LIABILITY INSURANCE
Yes
DIPLOMAS
AMRT, CCT, FSRT, WRT - Recent IICRA COVID
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.