A To Z Plumbing And Drain

So glad that I found Dmitry and his crew here at Homestars. They installed a backwater valve for us and made the whole process, which I thought was going to be complicated, quick and easy. They were prompt, professional, and respectful. His crew worked efficiently and made sure that the area they worked on was clean after their work was done. I also appreciate that they had placed sheets on the floor to keep area from the main door to the basement door clean and covered up our stuff in the basement before doing the work. I am also glad that Dmitry took care of getting the necessary city permit and inspection done, saved us time and effort. They demonstrated professional service so I certainly would recommend Dmitry and A-to-Z Plumbing to anyone!

I had never hired a contractor before and know nothing about plumbing so was anxious about making the right decision. A to Z Plumbing was the right decision and i would not hesitate to recommmend them. Dmitry was straightforward and took care of all the details of the job from working with the city to leaving my basement and front yard clean and tidy.
He was responsive to emails and texts, provided a detailed quote and explained what he would be doing and why. Despite an unexpected delay due to rocks where his team was digging (6' underground), they were professional, dedicated, and completed the job as quickly and unobtrusively as possible.
Thanks Dmitry and crew!

It was a pleasure to work with Dmitry, to have a back water valve installed. He and his crew were always on time. His crew put down tarps to keep my floors and carpets clean. Once the work had been completed, they made sure the work area was left clean. The project was completed efficiently over a couple of days. Dimitry took care of securing the permit to do the work and scheduling the city inspector. Also, he provided me with the paper work needed to obtain the rebate from the city, completed what he could and explained what I needed to do. By doing this for me, it made things a lot easier for me. Dmitry goes above and beyond for his clients. I will be using him for any plumbing needs I have in the future, and would highly recommend him.

Susan

I found Dimitri on Homestars, and his reviews do not exaggerate. He was able to quote my project quickly, understood my needs and didn't try to push or upsell more than I needed. He worked with our local inspectors and completed the job cleanly and without any long delays or interruptions of service.

Dmitry was very helpful and came to the rescue on a Sunday morning. He was very efficient and was able to solve the problem quickly and explain the issue. Thank you!

HomeStars actually works! I had a bad musky odour along with rocks and dirt in my basement floor drain, so I called my usual plumber who couldn’t figure it out, and so I called another plumber who didn’t bother to show up and/or call. I checked HomeStars, and decided to call A-Z Plumbing based on good reviews. Dimitry came right over and diagnosed the problem (broken pipe under my concrete basement floor) and set-up an appointment to start the work. I had been wanting to install a backwater valve for some time, so I asked if I could get that done too, and they were very accommodating. Dimirty and his team were great! They replaced the broken pipe and entire floor drain, and installed the backwater valve. They took care of everything - the city permit, inspection, and even helped me with the rebate paperwork. The whole job was done on a very cold, stormy winter day, but they were on time, professional, and left the place cleaner than it was before! I’ve found my new go-to plumber…thanks Dimitry!

A very strong smell was being released from our laundry room every time we ran the washing machine. The smell became more potent over time. Dimitri was extremely responsive to our immediate request and as professional when he responded. His investigation was exhaustive. While we were concerned that the problem may have been with a drain he determined after a very thorough investigation (including cameras which were inserted into two drains) that the problem was with our washing machine. He was professional and extremely thorough and the cost was incredibly reasonable.

It appeared the main was blocked of damaged it is and old house and water was coming up in the basement. Dmitry came and did all due diligence to make sure that was not the case. we did find a blocked drain and cleared it successfully.

He was very polite and explained everything he was doing and why.

I was very satisfied with his help.

I interviewed 4 plumbers to get quotes for installing a backwater valve. I chose Dmitry of A to Z plumbing because he was the most courteous, and he patiently addressed all my concerns during the visit - the best location for the valve, reasons for choosing one type of valve over another, unknown connections into the sewer line, weeping tiles and downspouts, etc.

It turned out that I made a good choice. Dmitry and his crew not only appeared to be masters of their trade, but gave me excellent customer service from start to end.

Thank you Dmitry, and please convey my thanks to the other gentlemen.

I can't speak highly enough about Dmitry! My initial call in the morning was answered promptly, and by the afternoon he arrived punctually as promised to inspect and address a basement sewer blockage issue. He was professional, considerate, and informative, giving me plenty of information and guidance as to what needed to be done right away, and what needed to be done on a preventative basis. He immediately won my trust, and I wouldn't hesitate to recommend him to you.