City Wide Roofing

Siding
Toronto ON M8Z 4E5
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HomeStars
Siding
City Wide Roofing
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80%

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Reviews for City Wide Roofing

Average customer rating:
9.2 10 (93 reviews)

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Mike from Toronto
Mike from Toronto
8 reviews Toronto, ON
10/10

New Roof

Aaron and his team were phenomenal from the outset. They were incredibly thorough in assessing the job, providing suggestions, and ensuring that we were getting the most bang for our buck. The team were in and out in a day, despite running into several issues with rotting wood, and the roof looks fantastic. On top of this, the property was impeccably cleaned afterwards and it was as if no one had been here. Would (and will) recommend these guys to anyone.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your comment, it makes all of us feel that we have done a good job.
And we WILL continue to provide Excellent service.

Christine K from Toronto
Christine K from Toronto
1 review Toronto, ON
10/10

Roof

We have a complicated, challenging roof. City Wide took the time to do a good job in a friendly professional manner. Cleaned up everything afterwards. Very happy. Kudos to Aaron and Frank and the team.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Christine we appreciate the review.

Jonathan in Toronto
Jonathan in Toronto
2 reviews Toronto, ON
10/10

Shingle Replacement

The shingles on our roof were in desperate need of repair. We contacted several roofing companies and were overwhelmed by the wide range of quotes and sometimes impersonal approach and sales tactics. Even before we decided who we would have repair our roof, Tom treated us like we were his most important customer and made it his mission to ensure we were happy. We chose CityWide not just because of their very competitive price, but the fact Tom spent time to understand our needs and not oversell a product or solution we didn't need. On the day of the job, the crew showed up right on time and were some of the nicest people we ever had working on our home. They did a fantastic job, repaired a few cracks in our chimney at no additional cost, and meticulously cleaned up the debris. I would highly recommend Citywide Roofing to anyone in need of roofing repairs! Thanks Tom and Team!

Approximate cost of services:
$4,200.00
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Company Response

Our team loves getting great reviews, cause our goal is to make sure you are happy and at ease.
Thank you so much Jonathan for your review.

Indy from Toronto
Indy from Toronto
1 review Toronto, ON
10/10

New Shingle Roof

Aaron and the team did an excellent job, at a very reasonable price. I found his crew to be professional, knowledgeable and very courteous. The entire job was done in a day. At the end of the job, both the site foreman and Aaron performed a final quality check of the work - Like I said, very professional!

I'd highly recommend City Wide to anyone who's shopping for a new roof.

Approximate cost of services:
$0.00
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Company Response

We appreciate the review Indy. Our customers are always #1 to us.

John from North York
John from North York
5 reviews Toronto, ON
10/10

Roof Repair

I have an older roof with a leak that has been popping up during driving rain falls. I called City Wide roofing and Aaron the owner came and did his best to fix the roof leak. It was good for a few months but the leak seems to be a bigger problem than what we anticipated. Aaron did warn us before the repair was done that the leak may come back and if it did he was willing to provide a full refund. When we called Aaron over the weekend advising him that the leak came back he promised to come by the very next day to provide options for the repair and also a full refund for the initial repair. Aaron is a gentleman and stuck to his work. He showed up the very next day, first gave us back the money from the initial repair and then provided options with no pressure at all. He is a person who holds true to his word and I have no issue giving him the job or sending him referrals.

Approximate cost of services:
$250.00
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Company Response

When it comes to repairs, they are tricky since the work was not done by our company. We try our best but sometimes the problem is a lot bigger. We are honest from the start to the finish with our customers we let them know right from the start how good or how bad it is.
Thank you very much John for review and you know we are jus a phone call away.

Al  from Toronto
Al from Toronto
1 review Toronto, ON
10/10

Residential Roofing

Needed my shingles stripped and replaced with new and was observing a City Wide Roofing Crew doing a neighbours across the road. I approached them for an estimate and the owner Aaron came over soon after and provided the estimate and explained all that needed to be done. I was impressed with the work and hired him to do the job. The job was done on time and the crew were very customer focused. A couple of them expressed their opinion that they are very happy working for Aaron and he treats them great. Happy crew, good work gets done. Aaron even offered to move one of my vents from the front slope to the side for cosmetic improvement without me even asking. He came by after the job was complete and inspecting the work, made sure I was totally satisfied and had no concerns. Have since recommended to my dad and another neighbor who both have also had theirs done and are extremely satisfied with the end result. Cheers to City Wide Roofing!!!!

Approximate cost of services:
$3,400.00
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Company Response

We really appreciated your review Al, our main goal is to make sure the customer is happy and to make the whole progress a easy one.
Thanks again.

sylvia melanson from York
sylvia melanson from York
3 reviews Toronto, ON
10/10

brand new roof

The hottest day of the summer the crew started at 9 am and finished at 915pm. The gardens were so clean, not a nail anywhere. Any tiny bits
that I did find, I found 2 days later. The crew were polite, and worked non stop to complete the job. Tom, the man who came to do estimate was polite and followed up regularly trying to arrange start date. Road paving, thunder storms huge issue's. This company is right up there at the top with quality
of work, and leaving the site in pristine condition. 10 * 's for this company and crew.

Approximate cost of services:
$4,500.00
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Company Response

Thank you so much for your review Slyvia.

A. Grant from Toronto
A. Grant from Toronto
1 review Toronto, ON
10/10

Roof repair

I had water coming through my roof into my 1 year old's room and bathroom. it was awful! I called City Wide roofing and spoke to Tom. He came over with his crew and assessed the situation. He was thorough, professional, listened to my concerns and understood my needs. He explained what needed to be done in detail and provided me with multiple solutions. With Tom's help, I chose the best solution possible for my situation. I was extremely impressed and would highly recommend City Wide Roofing without hesitation to anyone. Thank you

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We try our best to give our customers the best options, to make the process as easy as possible.
We really appreciate your review A. Grant.
Thank you

DAVID TREVOR from Toronto
DAVID TREVOR from Toronto
1 review Toronto, ON
10/10

ROOFING

I had this company do my roof 24 years ago. It was still waterproof and in reasonably good condition. I wanted to re-do my roof before any issues arose.
I contacted the company and Aaron came over to give me a quote. Has was always, punctual, professional and polite.
The quote was professionally prepared and explained to me. I accepted and booked a date. A large crew arrived ready to do the work as arranged. The crew was polite and respectful of my property as well as that of my adjoining neighbours.
The work was completed in the estimated time frame even though it required the crew working overtime. They made sure that the roof was watertight when it had to be left overnight and continued the next day.
The job was done with a minimum of disruption to me and the site was kept clean as the work progressed. The property was well cleaned with a thorough final clean up.
The price on the estimate was honoured even though the job was a little more complicated than initially anticipated.

I would use them again and recommend them to all friends and family.
Thanks to Aaron and the entire crew

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It always makes us feel good, when our old customers return after 20 years, this is what we have always strived for.
We really appreciate your review David.
Thank you

Ben from Toronto
Ben from Toronto
1 review Toronto, ON
10/10

New roof

Aaron's quote was detailed and precise. His price was very fair.

A large crew showed up right on time. They were friendly and polite. The team worked really hard (all day) installing my new roof. Clean up was very thorough and I'm happy with the work done.

Keep up the good work guys!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Our goal is to make it a easy process from start to finish.
We really appreciate your comments Ben.
Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Roofing

****Celebrating 40 Years in Business*****
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