5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B 2C8
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92%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 4 timesBest of 2021winner 4 times
Giving Back Award winnerGiving Back Awardwinner

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (407 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Reno Aftermath

Five Star Cleaning did an amazing job! They were responsive, on time, and professional. I would not hesitate to recommend this company and would certainly call upon them again.

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Company Response

Thank you so much for your business and your great review, It was our pleasure to provide our services. We appreciate your recommendation. All the best and stay safe.
5 Star Cleaning Team

Private User
Private User
0 reviews Vaughan, ON
10/10

Water damage services

I was very happy with the great services I received from 5 Star Cleaning . I had to call a company to dry my basement, because my carpet was wet. When I called 5 star cleaning, they explained the process over the phone and I was clear about the process. I feel like they did very professional work and updated me along the way. They explained that the water was due to my foundation issue and provided me with information how to fix it. They did a good job and I recommend the company.
Hamed,

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Company Response

Thank you so much dear Hamed for your trust and your great feedback on our water damage services. It was our pleasure to help in your flood emergency situation. We greatly appreciate your excellent review and your recommendation of 5 Star Cleaning. All the best. Take care and stay safe.
5 Star Cleaning Team

Marc in Toronto
Marc in Toronto
1 review Toronto, ON
10/10

Great service, pleasant crew

Based on HomeStars review we contacted 5 Star Cleaning for a deep cleaning of of house before a staging to sell. The crew arrived on time, were really pleasant and checking with us at every stage of the cleaning if we were satisfied. That was a good approach because it makes sure the cleaning is done as expected.

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Company Response

We greatly appreciate your trust , excellent feedback, ongoing communication, business and co-operation with our cleaning team. It was our pleasure to provide our services. Thank you for recommendation. All the best.
Stay safe .
5 Star Cleaning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Post Renovation Cleaning

Very professional cleaning company who were able to clean my house to get it ready to get sold. Cleaners provided all the required equipment and they were able to clean the entire house in an efficient manner.

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Company Response

Thank you so much for your great review. It was our pleasure to provide our post-renovation cleaning services. We greatly appreciate your quick communication and co-operation with our cleaning team. Thank you very much for the referral, All the best. Stay safe. 5 Star Cleaning Team

sergio in
sergio in
0 reviews Toronto, ON
10/10

Cleaning services

Fast and friendly service the outcome of the cleaning of the house was superb very professional very honest will highly recommend it to anybody
Anyone need to contact this company 100%

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Company Response

Thank you very much dear Sergio for writing an excellent review on cleaning services. It was our pleasure to be able to clean your beautiful and big house in the limited time that our crew had to work through the night. We greatly appreciated your support, ongoing prompt communication, and co-operation with our cleaning team. Thank you for your recommendation. We are looking forward to start our bi-weekly cleaning soon. All the best and stay safe. 5 Star Cleaning Team

Eli
Eli
1 review Toronto, ON
10/10

Apartment Deep Cleaning

I recently moved into an apartment that I had no chance to clean prior to move in, but had been empty for several months before my move so there was a considerable amount to clean. 5 Star got in contact with me very quickly and made an appointment for within the week. The staff sent were very nice and did a thorough and excellent job!

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Company Response

Thank you so much dear Eli for your excellent review and great feedback. We greatly appreciate your ongoing prompt communication, co-operation, and support with our cleaning crew. It was our pleasure to provide our move-in cleaning services. Thank you for your referral. All the best and stay safe.
5 Star Cleaning Team

Private User
Private User
0 reviews Toronto, ON
10/10

DEEP CLEAN

Very good service! I would recommend for anyone looking to get a deep clean of a house or appartment. Two cleaners came to clean one of my rental units and stayed for about 8 hours. The unit was in very poor condition and the cleaners left it sparkling. Costed me $400 dollars. Great work!

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Company Response

Thank you so much for your great feed back and excellent review, It was our pleasure to provide our cleaning services. We greatly appreciate your business and your recommendations. Take care and stay safe. 5 Star Cleaning Team

Private User
Private User
0 reviews Markham, ON
10/10

Post Reno cleaning

Service was courteous and professional. They cleaned all the dust that settles after a renovation. The cleaning crew arrived on time and finished the job on time.

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Company Response

It was our pleasure to provide our cleaning services. Thank you so much for your trust, your feedback, and your great review on 5 Star Cleaning Services. We greatly appreciate your referral for our post renovation cleaning. Happy New Year. All the best in 2021 and in your new house. 5 Star Cleaning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Post-reno, pre-move in cleaning

We had 5 Star Cleaning in for a post-reno, pre-move in clean in a very dusty and what had been a home seriously in need of cleaning. They did an absolutely fantastic job and had it ready for us to move in. Their communication was great, they were able to accommodate a last minute booking, they took less time than every other service quoted us and at a better price than all others quoted. We will very happily use their service again and would highly recommend them.

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Company Response

We greatly appreciate your taking the time and reflect on our "fantastic" post-renovation cleaning services. It was our pleasure to provide our cleaning services. Thank you so much for your great communication and co-operation with our cleaning team from office to job site. 5 Star Cleanin greatly value your recommendation and excellent review. Enjoy your new clean house. Happy holidays to you and your family. All the best. Stay Safe.

Private User
Private User
0 reviews Toronto, ON
10/10

flood cleanup

we received fast service, the technicians were very polite, on time, as well as very knowledgeable

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Company Response

We greatly appreciate your ongoing trust, your business and excellent feedback on our water damage restoration and cleaning services. It is our pleasure to provide our services each time. Thank you so much for recommendation and your great review. All the best. Stay safe.
5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning is committed to the health and safety of our customers and employees, therefore, we are acting under the WHO and the Ontario Government Health & Safety Precautions for COVID-19.

To ensure everyone's safety we are conducting daily check-in with our team members, ensuring employees or customers have not traveled within the last 30 days, improving our sanitation protocols, and implementing contact tracing.

We are constantly monitoring the situation and taking the necessary actions to help protect our customers and employees.

Call us now: 416-315-7562 (Toll Free:1855 697 9889)

For Our Cleaning and Water Damage and Restoration Specials

Our sister company is 5 Star Dry All (24/7 Water Damage Restoration)
https://www.5stardryall.ca 416 270 7717

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and Mold Detection & Removal
PRODUCTS
SAY NO TO CHEMICALS!!!! We use GREEN, ECO FRIENDLY, and ENVIRONMENTALLY SAFE PRODUCTS FOR BOTH TO HUMAN AND PETS.
SERVICES
$100 OFF _during COVID19-on any 24/7 Flood & water damage restoration in GTA & Toronto areas. $50 OFF any Cleaning services During COVID19 Pandemic We provide ONE STOP SOLUTION to all rug, carpet, upholstery, house, office, and post-renovation cleaning and 24/7 flood emergency and water damage restoration services in both residential and commercial areas in the GTA and Toronto..
BRANDS
5 Star cleaning services, GREEN & ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING and RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://www.5starcleaning.ca
YEAR ESTABLISHED
1989
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque,
LICENSES
IICRC for water damage, PMII, CRMI mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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