5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (484 reviews)

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Dennis in Markham
Dennis in Markham
1 review Markham, ON
10/10

Rugs cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Five Star cleaning did an amzing job, I have few precious oriental and persian and other delicate rugs needed to be cleaned. My rugs were cleaned very well. I also got free pick up and delivery. They were punctuall both on pick up and delivery too. I loved their great customer services and fair prices. I could not ask for any better services. Thanks guys. I certainely recommend them to my family,friends and you.

Approximate cost of services:
$650.00
2 of 2 people found this review helpful.
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Company Response

Thank you Dennis for your great review and positive experience with our company. We are happy and proud of our excellent cutomer satisfaction with our outsatnding services. It was certainely our pleasure to work with you. Looking forward for future business with you. All the best.

samuel
samuel
1 review THORNHILL, ON
10/10

flood and water damage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Last week while we were at work our home was flooded due to problem from our washroom sink in our main floor . We were very panicking, I quickly went Home Stars site and found Five Star Flood emergency company. Bob and his crew were so quick to respond and took control over very fast and Bob managed it very well. My house was back to normal in less than 4 days with minimal damage to structure or my stuff. We were so happy with their great services and very nice and polite and down to earth people with the very reasonable price. They turned our nightmare to adventure with their very reassuring, calm , and supporting staff. They also fixed and replaced the part in sink that was broken(great handymen). We happily recommend them to others as well for their amazingly good services.

Approximate cost of services:
$1,750.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much Samuel for the very nice review. We are so glad that you had a positive experience with our company services. Your satisfaction of our great services makes us proud and encouraging to improve and do better each time. All the best.

Fara from Toronto
Fara from Toronto
1 review TORONTO, ON
10/10

Rug and carpet cleaning &scotch gaurding

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Very pleased with the great services with high quality job for few rugs and carpets cleaning plus dis infecting and scotchgarding them. Very proffesional, efficient and sufficient services with using no chemical , only green cleaning solutions. I gladly recommend their high quality and great services to others with no hesitency. If you need this kind of sevices look or call no further than Five Star Rug and Carpet cleaning. Thanks a lot.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Company Response

Thank you Dear Fara for your great green experience with our company. We are so proud of our high quality green cleaning services. We are very happy that you recognize and appreciate the great services. We're looking forward to do business more business with you. Take advantage of our other great services as well. All the best.

John Scott
John Scott
1 review MARKHAM, ON
10/10

office carpet & sofas, chairs cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"Outstanding job in cleaning my office carpets, sofas and chairs. They have not been cleaned for a long time. What a difference it made after cleaning. Almost all of my employees noticed the big difference, some asked if I had changed the carpets and furniture over the weekend??? I would like to thank you 5 star company for their excellent job and they will be our first company to call in future. " I would gladly recommend Five Star green cleaning company to others.

Approximate cost of services:
$375.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Mr.Scott for your very nice review of our excellent cleaning services. We are so happy that you and your employees acknowledged the quality services that we provided. We also greatly appreciate your business and very positive experience with us. We are looking forward to do business with you and your emlpoyees in future. All the best.

Feusha Safari
Feusha Safari
1 review Newmarket, ON
10/10

Green carpet and rug cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are so happy with Five star rug and carpet cleaning for using the green and eco friendly services for their cleaning solutiond and products. My both children has severe allegies to dust and so many other things. So having green and natural products is very important to us. We appreciate their great services and very reasonable prices for such an excellent job. We will use their services onongoing bases, make sure you will do too.

Approximate cost of services:
$400.00
2 of 2 people found this review helpful.
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Company Response

Thank you Ms. safari for writting the great review and excellent feedback on our services that you got. Your satisfaction is our first periority. It was our pleasure to provide our allergie free and natural, green services to you. We wish all the best to you and your family. Be safe and allergie free as possible as could it be. looking forward to do business with you. Thanks

Peter in Toronto
Peter in Toronto
1 review MISSISSAUGA, ON
3/10

Carpet Cleaning

We got our place recently cleaned from 5star.

While the service was great in terms of setup and actually coming for the appointment, I would rate the service a 5. However, the after results of the cleaning, we were really hoping that it would be much more better than what it is.

Our carpet was not horribly bad or dirty rather I feel it just required a bit more than what was done. We did find marks from the machine etc on the carpet, and that was very disappointing. I personally do not like when carpet cleaners leave machine marks behind.

Overall an OK job.

Approximate cost of services:
$250.00
2 of 3 people found this review helpful.
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Company Response

Thank you Peter for writing a review. We were surpised to see this review because at the time of the job this customer was very pleased with our work. We are a bit confused about the comment on the machine marks because no machines were brought into the customer's home. Customer satisfaction is very important to us and we are sorry this customer feels this way about our service. We have tried to get in touch with this customer but have not heard back, we invite you to please call us.

Raymond
Raymond
1 review Etobicoke, ON
10/10

leaking problem, flood and water damge fixing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We found Five Star flood emergency and clean up in Home stars with great reviews. We called five star company to come to deal with the flood caused by the ceiling leak problem in our family room that was coming from the bathroom upstairs. We were so worried that we had pluming issues and so on. When Bob and his helper came, they quickly found out where the water was coming from and they were also able to change couple of things in water deranging part of bathtub. We were actually surprised that flood emergency company can be handy man and do the plumber's jobs too. well done. They were able to fix the ceiling in couple of days, very nicely and professionally. The area is well blended and It hardly can be seen. Now we use our bathroom comfortably without any leaking problem. I usually do not write review, but We were very impressed with the excellent services that we decided to do it. Thank you Bob and John for the great services." think Five Star Rug & Carpet Cleaning is best ever? Share a tip.

Approximate cost of services:
$600.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Rymond for your great review on our Flood emergency services. We were glad to offer you our best possible services to make sure you and your family go through this emergency with minimal disturbance and discomfort. We are happy that the leaking problem is solved and you are enjoying your bath tub and leak free family room!!!. Sorry for late respond to your review.your review is greatly appreciated. All the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.