5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (484 reviews)

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ss_in_richmond_hill
ss_in_richmond_hill
2 reviews Toronto, ON
10/10

Carpet Cleaning 4 Bedrooms & 2 Hallways

I called Bob yesterday for an estimate and he showed up next day to present and estimate and get the work done. He explained the various levels of service and the pricing. My main concern were two large stains in the basement hallway which have been stubborn and had been there for awhile. Bob said he can't guarantee he can remove the stain, but will try his best. I took the leap of faith to get him to do the work. Bob talks to you and explains things as he works. He was very thorough in identifying spots, etc. and removing them. It showed that he really cared to get the carpet as clean as possible. My carpets have not been steam cleaned for about 3 years, so when he was done the upstairs, it looked very clean and refreshed. Then he moved onto to basement to tackle the stains on the carpets. With a few strokes back and forth with his steam cleaner the stains disappeared. Bob looked back at me with a smile having shown off his mastery in tackling tough stains. At the end of the day, even though the $400 seemed slightly higher than what you may pay others, I was very pleased with the results. Bob tries really hard to get the best results possible.

Bob, keep up the great work!

Approximate cost of services:
$400.00
5 of 5 people found this review helpful.
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Company Response

Thank you so much Mr. Siva for your great review and honest feedback on our servises. I am very happy that you are very satisfied with the services and those tough satins that are gone. As you seen our customer satisfactionis our main priority. Looking forward to do more business with ypu in future. You enjoy your clean and fresh home. all the best to you and your family. have a great summer

Sue from Toronto
Sue from Toronto
1 review NORTH YORK, ON
10/10

Few Rugs cleaning and repairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thanks Bob and your great helpers for doing such an outstanding job. I had few hand made rugs that needed cleaning, stain removal and repairing. I was nervous to just give it to any company??? I chose Five Star cleaning based on their great experience and costomer reviews. I am so glad that I did. Their picke and delivery was free. They did such an amazing job in repairing, cleaning and stain removal to the point that I could hardly believe those were my rugs. Now, I know not to let them get that dirty!!! I am very pleased with their services and will gladly recommend them.

Approximate cost of services:
$1,250.00
4 of 4 people found this review helpful.
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Company Response

Thank you so much Sue for your great review. It was our pleasure to work with you. We are glad your rugs are clean the way you liked and you appreciate our services . Looking forward to do more business with you in future. All the best enjoy your summer. Thanks

Philip
Philip
1 review Richmond Hill, ON
10/10

flood and water damage

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Extremely pleased with the Five Star Company services for recent flood and water damage in our basement due to last week's tonder storm. We had to call them late evening and they were very fast to respond and get here in less than half an hour. Their staff were very nice, friendly, knowledgable and expalined in details what is going to be done and the cost upfront. Our basement was carpeted and I have my office there too. They managed the flood very well and everything was back to the best condition possible in 3days. We would liked to thank you them by writing this review. Philip and family

Approximate cost of services:
$2,500.00
4 of 4 people found this review helpful.
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Company Response

Thank you Philip and family for taking time to write a very nice and kind review. Your positive feedback and satisfaction is greatly appreciated. We are looking forward to provide our other services to you as well in future .All the best to you all.

Bennet from Maple
Bennet from Maple
1 review MAPLE, ON
10/10

rug and carpet cleaning, Stain removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I can confidently suggest Five Star Cleaning to others with the great experience that I had recently. After my son's Birthday Party, my carpets and rugs with lots of stains needed to be cleaned and spots removed. I tried to rent a machine and do it, but unfortunately Some of the stains got worse. Then I had these nasty looking stains and my wife complaining!!!!So I got Five Star Cleaning based on their respecfull reputation and reviews to come and handle these professionally. Stains disappeared and rugs and carpet became so clean. I am glad I did, I should have done from begining to save more money and time. Thanks for your great services. Bennet

Approximate cost of services:
$425.00
3 of 3 people found this review helpful.
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Company Response

Thank you Bennet for your great review and nice feedback. We are pleased you liked our services. We are looking forward to work for you again in future. Enjoy your clean carpets and rugs. All the best.

Peter
Peter
1 review TORONTO, ON
10/10

CarpetS, Rugs and sofa Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I am very happy with Five Star cleaning services and fair prices. As a busy single father with two children, I have Five Star cleaning to do my 2 bedroom house cleaning including my carpets, rugs and sofas when needed. So I can spend the quality time with my children. Because of their skilled, polite and well mannered technicians and very well organized services , I am happy to continue to use their services regularly. I would gladly recommend them to others. Thank you all.

Approximate cost of services:
$300.00
3 of 3 people found this review helpful.
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Company Response

Thank you Peter for taking time from your busy life to write a great review for our services which is very important to us. We are glad your are very happy. Looking forward to do business with you on ongoing bases so you can enjoy your quality time with your lovely children. Thanks and all the best to you all.

Daniella, K. from Toronto
Daniella, K. from Toronto
1 review Toronto, ON
10/10

Anti Allergies cleaning, carpets, rugs, sofas and mattresses

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Thank you so much Five Star cleaning for your outstanding services. We have been using their servies over years by my mom and us for Allergens cleaning for severe allergies of my son and my mom.They use no chemical but only green solutions and products, which is environmentally safe as well. Since using their services, our allergies has been down to no or minimal possible discomfort. We are very happy with their professional and well done jobs for our rugs, carpet, mattresses and sofas. My mom has been their services, I am using their services and I suppose my children will use their services. If you find an excellent company that meets your expectation, then you keep using their services. We strongly recommend them to our family members and others. Thanks again Bob and your great crews. Daniella and Susan

Approximate cost of services:
$370.00
3 of 3 people found this review helpful.
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Company Response

Thank you Daniella for your great review. It is our pleasure to work with you and your family and we are also so happy that it is helping your allergies' discomfort as well. We gladly work harder to meeet your expectations and needs. Your review and feedback on our services is grealy appreciated. All the best to you all. Thnaks

Jasco
Jasco
1 review Toronto, ON
10/10

flood and water damge &repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We just want to extend our extreme gratitude for Five Star Flood comapny for accomodating and dealing with our flood problems in our house on such a short notice on late evening on the weekend. Your techinician were amazingly great. The services were beyond our expectation along with the fair price and quality. We also got the excellent package for cleaning,disinfecting and scotch garding our carpets after the flood as well. They look great. Thanks Jasco & Marlie

Approximate cost of services:
$2,780.00
3 of 3 people found this review helpful.
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Company Response

Thank you Mr. Jasco& Mrs. marlie for expressing your extreme gratitude toward our quality services. Your great dhsatisfaction of our services keeps our reputation as high as possible and place heavy responsibilty on our shoulder to meet our customers expectation. Your positive feeedbacks are greatly appreciated. Looking forward to be at your service again in future. Thanks

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
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