CARGO CABBIE

Moving & Storage
Toronto ON M8W 2X1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for CARGO CABBIE

Average customer rating:
9.9 10 (966 reviews)

Sort by

Private User
Private User
0 reviews Toronto, ON
10/10

Last minute move

I could not be more pleased with the service I received from Cargo Cabbie!
I booked a last minute move and the whole process from start to finish was seamless and stress free!
The office staff was very knowledgeable and professional. Javier, the owner personally connected with me as well during the booking process, which made me feel extremely confident in my decision to move with this company.
The crew arrived on time, clean and smiling!
There were some challenges along the way with an over-sized couch that wouldn't fit into doorways and elevators. The crew assessed the problem and managed to get in without any damage to the couch or the walls!

I highly recommend this company and will be using them again and again for any and all moves!

Approximate cost of services:
$1,234.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for choosing CARGO CABBIE for your last minute move, ! We are so happy to hear that you had a positive experience with our company from start to finish. Our office staff strives to be knowledgeable and professional in all their interactions with customers, and it is wonderful to know that Javier went above and beyond to make sure you felt confident in your decision to move with us.

Our crew is glad to have been able to help get your couch through the doorways and elevators without any damage done. We hope you will choose us again for any future moves! #TeamCABBIE

Private User
Private User
Private User reviews Toronto, ON
10/10

Apartment Move

The team, lead by Benjamin, were professional, courteous and fast. Great experience from start to finish. Highly recommend Cargo Cabbie.
Kathie

Approximate cost of services:
$2,200.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your kind words, Kathie! We're so happy to hear that you had a great experience with our team. They work hard to provide the best service possible and it's wonderful to see them recognized.

We hope you'll choose us again for your transportation needs in the future. Thank you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Residential Move

Responded quickly and scheduled the move from a Port Hope Retirement Home to 2 locations in Toronto in just few days. Professional from the first phone contact until the last piece of furniture was unloaded. Extremely positive experience.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello!

Thank you for taking the time to write a review for us, we are so happy to hear you were satisfied with out moving services. We thank you for choosing us and we are happy we were able to assist with your move to multiple locations. We wish you all the best and hope we can assist you again in the near future!

Regards,
The Cargo Cabbie Team🏆

Jaclyn
Jaclyn
1 review Toronto, ON
9/10

Packing and Moving

Cargo Cabbie was great to work with. Booking, quoting, customer service all painless and easy. They were on time, friendly and pleasant. I will say though that if you are using their packing services, monitor how much it packing material is being used. So much unnecessary paper and plastic. And too many boxes. So much more could have been packed in boxes. Ridiculous. But they get to charge more for all materials used. Also, they didnt properly estimate the truck size so the movers had to make two trips. I should not have been charged for that, the extra hourly charged time. Also, I was told it would be four movers but then it was only 3. Might have been quicker with 4 as planned. They were good, Id use again and recommend them but I would properly supervise packing and not trust their recommendation on truck size.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for choosing CARGO CABBIE Moving, Jaclyn. We're glad to hear that you had a positive experience with our booking, quoting and customer service processes. It sounds like our movers did a great job too!

I'm sorry to hear that you felt the need to monitor how much packing material we were using--unfortunately, some waste is inherent in the packing process. We try to be mindful of this and pack as efficiently as possible, but I understand that it can be frustrating when there seems to be too much packaging. Our team does their best to estimate the correct amount of materials needed for each move, but unfortunately sometimes they are not able to get it perfect. In any case, I apologize if you feel like you were overcharged for materials used.

I'm also sorry to hear that our team didn't quite meet your expectations with regards to the number of movers sent on your move. This can sometimes happen when we have several moves scheduled in a short period of time and we do our best to send additional manpower when necessary. Thank you for your feedback in this area; we will use it improve our operations in the future.

Thank you again for choosing CARGO CABBIE Moving, Jaclyn, and please don't hesitate to reach out if there is anything else we can do to help make your moving experience smoother. #TeamCABBIE

Lee in Toronto
Lee in Toronto
9 reviews Toronto, ON
10/10

Self storage move

Third time using cargo cabbie and they do not disapoint. I hired two cabbies to move some stuff out of a self storage unit back in July during an extreme hot day. They are the best. Thank you again. Lee

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hello Lee,
Thank you for taking the time to write a review for us today. We are very happy to hear that everything went well with your move, we appreciate you using our services once again! We wish you the best in your home and hope we can assist you again in the future!

Regards,
The Cargo Cabbie Team🏆

Private User
Private User
Private User reviews Toronto, ON
0/10

Outdated Payment Process

After paying the initial order for moving supplies, I was asked to provide credit card information including security code over the phone. I expressed my concern with providing detailed credit card info over the phone and canceled the order. This is a huge red flag as no company should be requesting customer credit card information over the phone. This is a huge security risk for any person looking to use their service, and the company seemingly does not seem to prioritize good business practice by having in place a secure methods for customers to provide their payment information.

Approximate cost of services:
$190.00
1 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hello,

I am sorry you feel this way. Like other companies that provide equipment on a rental basis, we do require a credit card on file in order to dispatch the bins. Since we started this company 12 years ago, we have never had any issues with security and have always taken the upmost precaution with our client's information. We are sorry you could not experience our professional and speedy delivery service or our moving services.

Regards,
The Cargo Cabbie Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Moving an Antique Cabinet

I needed to move an antique dining room cabinet from one house to another approximately 25 km away. It is more than 120 years old, and has several large curved glass windows that are irreplaceable. They knew exactly what to do, how to wrap the cabinet up, and how to ensure that the glass windows were not damaged. They arrived exactly when they said that they would. The cabinet was moved quickly and successfully. The only negative is that the insurance clauses in their contracts, as they apply to antique items, are not clearly articulated, and would have benefited from a pre-move discussion. Regardless, no insurance claim was necessary and I am extremely satisfied with their service.

Approximate cost of services:
$500.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hello!
Thank you for taking the time to share your experience. We are very happy you were satisfied with our single item moving service. The safety of our client's items are our utmost importance to ensure nothing gets damaged! Thank you for choosing us to put your trust in and we hope to assist you again in the future.

Regards,
The Cargo Cabbie Team🏆

Private User
Private User
Private User reviews Toronto, ON
10/10

Cargo Cabbie does it again!

Thanks for the amazing customer service. The guys took great care with our stuff and it's off to their warehouse to store.

Approximate cost of services:
$950.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hello There,
Thank you for writing a review for us! We are happy you were satisfied with our services including the office staff, movers and our storage facility. We hope to assist you again in the future.

Regards,
The Cargo Cabbie Team🏆

klara
klara
0 reviews North York, ON
10/10

Office move

John and Sebastian arrived on time. They were both polite, hard workers and got the move done in a quick and timely manner.

Approximate cost of services:
$800.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hello Klara,

Thank you for taking the time to write a review for us. We are very happy to hear that you had a good experience with the friendly and professional Cargo Cabbie movers! We hope we can assist you again in the future and wish you the best in your new home.

Regards,
The Cargo Cabbie Team🏆

Private User
Private User
Private User reviews Toronto, ON
10/10

Book these guys for your pack and move!

Cargo cabbies are the real deal! Before, during and after the pack & move, the client experience was seamless. It is a white glove service with constant communication throughout the process. They arrived and left on time on both days and the lead packer / mover each introduced themselves (thank you John and Ryan!) and the whole team, and provided their contact numbers. All movers were friendly and respectful of the properties and contents being moved. Cargo cabbie operate their business the way youd want them to - for example, they itemize everything they use for both the pack & move (boxes, wrap, materials, etc). My final invoice ended up slightly below their estimate because they used fewer materials.

Approximate cost of services:
$3,000.00
3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hello,

Thank you for taking the time to write a review for us, it is much appreciated! We couldn't be happier that we were able to assist with your packing and moving to make this whole process as stress free as possible. Thank you for shouting out some of our friendly and professional packers/movers, they always try their best to be as accommodating as possible. Thank you again for sharing your experience, and we hope to assist you again in the future. Enjoy your new home!

Regards,
The Cargo Cabbie Team 🏆

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about CARGO CABBIE

CARGO CABBIE™: Your Trusted Choice for Professional Movers in Toronto. For an incredible 12 consecutive years, we have been honored with the title of "Best moving company in Toronto" by the residents of this vibrant city, as well as esteemed platforms like BlogTO, Houzz, ThreeBestRated, and HomeStars.

At CARGO CABBIE Moving & Storage, we take immense pride in delivering top-tier "white glove" delivery, relocation, and storage services. With a focus on the discerning needs of our high-end clientele, customer satisfaction remains our unwavering priority. Our team of professionals is dedicated to executing every step of the process with exemplary professionalism, leaving no room for compromise.

Through our commitment to innovation and attention to detail, we go above and beyond to exceed the expectations of our exclusive clientele. At CARGO CABBIE, we understand that each move is unique, and we tailor our approach accordingly, employing inventive solutions that set us apart.

Choose CARGO CABBIE as your trusted partner for all your moving and storage needs. Experience the difference of unparalleled service and join the ranks of countless satisfied customers who have made us their go-to moving company in Toronto.

CATEGORIES
Moving & Storage, Self Storage, and Piano Moving & Tuning
PRODUCTS
*Reusable plastic bin rental *Moving and packing supplies
SERVICES
Full service movers and storage > Short and long term > > Residential moving ,Condo, Lofts, Office moving > commercial relocation > Furniture pick-up and delivery > Single item pickup and delivery > Packing services > In-Home moves > labor help > Ikea furniture assembly > Reusable Plastic bin rental.
BRANDS
We absolutely adore design, fine art, and antiques! Guess what? We can be trusted to handle your precious antiques and heirlooms, just like the Archibald Prize artworks. Just let us know when it's best for you, whether it's at home, the office, a gallery, a store, or any other space that's dear to you. We're here to minimize any disruption! Our vans and moving trucks are in pristine condition, brand new, and fully equipped. You'll be impressed!
STYLES
Friendly, Professional, Reliable, Approachable, clean, respectful, educated, warm & kind. Give us a call to book your next move, pack, storage space or to order moving supplies! (647)478-5422
SPECIALITIES
Welcome to CARGO CABBIE®! We're thrilled to take you on a tour of our exceptional services! At CARGO CABBIE, we provide premium professional moving and packing services for residential and commercial moves of all sizes. Our Box Shop is also fully stocked with a complete line of moving and packing supplies that we can deliver right to your doorstep. No matter the size of your move, whether it's an eight-bedroom house or a single-item delivery (CARGO CABBIE Express), we have you covered. We offer in-home moves and on-site loading/unloading, making us the perfect choice if you're looking to stage or rearrange your home, or move your furniture out to a pod/truck in your driveway. Additionally, we provide expert packing services for both residential and commercial moves. You can choose to purchase cardboard boxes or rent our eco-friendly plastic bins, whether we do the packing or you do. Our crews are also skilled at furniture assembly/disassembly, so we can help you with any items you need assistance with. Whatever your moving or packing needs are, we're here to help! Don't forget to check out our Box Shop online, where we offer all sizes of boxes, bubble wrap, white newsprint, dish and glass kits, shrink wrap, tape, tape dispensers, art/mirror boxes, TV boxes, and more! If you're local to us in Toronto's downtown core, we'll even deliver your order free of charge. Thank you for considering CARGO CABBIE® for your moving and packing needs. We look forward to working with you soon! Sincerely, The CARGO CABBIE® Team
WEBSITE
https://www.cargocabbie.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
29
PAYMENT METHOD
CASH / DEBIT / VISA / MASTERCARD
LICENSES
CVOR > Licensed Commercial vehicle Operator
MEMBERSHIPS
CAM > Canadian Association of Movers
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Afternoon moves: 2 Hour minimum. "One time minimum charge" For mid size and large moves 4-6 hour min
BONDED
Yes
PROJECT RATE
Hourly & Flat rates
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer satisfaction 100% Guaranteed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.