We hired Red Stone Contracting to renovate the main bathroom and ensuite bath, based on their website, testimonials, ratings, local realtor advertisement, showroom, expected start date, and the claim that they are professionals who could do the job. This turned out to be a BIG, BIG MISTAKE! We have dealt with numerous contractors over our four decades of home ownership, and I can say without a shadow of doubt, that Red Stone Contracting is the most pernicious and incompetent company we have ever encountered.
After accepting an initial payment to begin the reno, the disingenuousness began, by pushing out the start date with one excuse after another. Finally on Nov 13/20, the reno began, two months after the initial start date. The main bathroom reno should have taken 4-6 weeks at maximum, even during Covid restrains. It took RSC close to 5 months to complete, and the results are disastrous and amateurish.
Since we are essential workers on the front line of fighting the COVID outbreak, this botched reno added a lot of stress, over the 5 month period, to an already stressful work situation.
The renovated shower in the main bathroom is not usable and a complete failure, due to improper installation, a lack of knowledge, understanding, execution skills, workmanship and oversight. There is damage to the interior and exterior of the house, which was caused by RSC, that was left unrepaired. Communication with the owner of Red Stone Contracting, who goes by the name of Shukri, is extremely poor, you constantly have to reach out to him, otherwise there is silence. When Shukri is confronted with a questioning attitude, his response is a blank stare, denial, excuses, followed by disingenuous statements, never a solution or accountability. There are far to many negative incidents over the period of time this reno took, to list here.
Red Stone Contracting would fall into the category of the nightmare contractor that is seen on HGTV, that does a renovation, before someone else comes in to do the job right.
Needless to say, they are not doing the ensuite renovation, for very obvious reasons. I would never recommend this company to anyone.