I cannot say enough about the positive experience I had working with this company. All aspects of the process were a pleasure and I'm beyond happy with the product, the installment crew and ultimately the final price paid. I would go with this company again without hesitation!
I did my homework and had many other quotes around the GTA initially because I was concerned that I would be overcharged by companies located right in Oakville (and I was right with most other local quotes I received), but to my surprise, I had the best experience with this smaller family run company. Andre and Sylvia were amazing to deal with. (Thank you)
They took the time to walk us through all options and prices for our windows and doors, listened to what WE wanted and managed to fit the pricing to our budget. We wanted Triple Glaze windows installed and a Fiberglass door system and the final price was the best of ALL 7 other quotes we had received. You get what you pay for, and you have to be realistic to what your costing expectations are based on what you want, so for what we wanted and what we paid, I am very happy.
I also wanted to specifically call out the installers. Walter, Les and Martin. These guys were great to deal with. I stuck around the whole day to see what was going on and I noticed that they did not take the easy/quick way on any of the items installed. The most challenging was the front door... the original door frame was on an angle and they actually had to recess the frame, and the moulding, right into the drywall to make it look and work right. These guys didn't cut corners and did the job right. Thanks to all three of them... you deserve a call out!
I also wanted to take the time to address some of the few complaints I've read here. I spent some time reading other's responses before I wrote mine and I'm shocked at some of the few negative comments. I can only speak to my experience, but I would say I'm a very good judgement of character and I did not have ANY issues with the service, product and professionalism of this company. If anything, I felt that we, as customers, were a little more challenging to deal with as we kept on going back and forth on a number of products because in the end we wanted the best and it took time to make our final decision. but we never felt rushed or forced in this process.
Unfortunately, we now live in a society where unhappy or unreasonable people, competitors and/or trolls go around bad mouthing companies threatening to either look for money to retract negative posts, or to just try and miss-direct the consumer. I feel that some of these comments are just that. I did not know anything about Oakville Windows and Doors before this purchase, but I can say it was 100% pleasurable.
Thanks again Andre, Sylvia, Walter and team. I will return in the future.