The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (375 reviews)

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RM
RM
3 reviews York, ON
10/10

Installation of OTR Microwave, washer and dryer and bedorrom fans

Charlie did a great job, was efficient, timely , accomodating and easy to work with. We were unable to have the washer and dryer delivered to us on time and he was kind enough to stop by the following weekend to finish the job.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Annette G.
Annette G.
4 reviews Toronto, ON
10/10

installing wrought iron garden gate and new hose reel

Charlie showed up on-time (in fact, I was late) and promptly set about doing a competent and efficient job of installing a decorative hose reel, which needed to be drilled into brick and a custom made wrought iron garden gate, both of which we had purchased a year ago. Charlie did a fabulous job on both tasks. We would not hesitate to use him again or refer him to friends and neighbors for those tasks you think you have the time or ability to do yourself, when in actual fact you can`t. Don`t do it, Just call Charlie.

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

andria - mississauga
andria - mississauga
9 reviews Mississauga, ON
10/10

Laminate Floor Fix

We called Charlie to help us fix our disastrous laminate flooring situation. The floor had been installed completely wrong and many of the boards were cut too short causing the boards to separate a good 3-4 inches in places. We could see our subflooring!!

Charlie gave us a very fair quote and was easy to get a hold of to set up a time for him to come in. He arrived with his partner right on time and set to work. He made sure the repair was done right, going even beyond and fixing some of the other smaller gaps for us without raising the price. He explained everything he did thoroughly and was very friendly and personable. He and his partner were also completely comfortable with my cats, which as a pet owner is always a concern when you have to call someone to fix something. He made sure to take great care in cleaning up any dust or marks that the repairs had caused on the floor. I think he may have even cleaned some scuff marks we caused rather than him.

Overall we highly recommend Charlie and should we need a handyman for another job you can be sure that we will be calling him! Thanks again Charlie!

Approximate cost of services:
$400.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Aamna in Brampton
Aamna in Brampton
4 reviews BRAMPTON, ON
10/10

Odd jobs

Charlie and his team did a great job around our house! Jobs included repair of door strikers, painting a room, repairing and painting ceilings, hanging decorative plaques, drywall repair, shelf hanging. They generously corrected mistakes made by my previous "painter", which I hadn't requested them to do. Although some initial rescheduling took place, he provided compensation for that and was punctual on the day we scheduled. I also appreciated that they cleaned up after themselves. Thanks for your all help!

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Donna in Toronto
Donna in Toronto
1 review Toronto, ON
10/10

Handyman Services

Charlie was fantastic. I have used a few handymen in the past, however, not ones that were rated on this website. I have never been completely satisfied with the work or the customer service. I am often chasing them or encouraging them not to cut corners. I can honestly say, that Charlie exceeded my expectations. He is extremely customer service oriented, professional and thorough. And, in addition to those attributes, he is personable and trustworthy. I have already recommended him to a handful of friends and I am sure they will have the same positive experience I have had. I intend to call him back frequently!

Approximate cost of services:
$1,500.00
2 of 2 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

J from North Toronto
J from North Toronto
5 reviews Toronto, ON
10/10

Basement repairs/renovations

We were very happy with the work that Charlie completed on our basement. He always arrived on time and checked in with us along the way to ensure we were happy with the work. We appreciated the suggestions that he made to keep things within our budget. We were extremely pleased with repairs/renovations he did to our basement washroom and laundry room and would not hesitate to call him again for further work in the future. We have already recommended him to many of our friends.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Jo-Anne J. in Mississauga
Jo-Anne J. in Mississauga
1 review Mississauga, ON
10/10

CEILING DRYWALL REPAIR/STAIR RAILING/VARIOUS ELECTRICAL

I called Charlie to help with my mile-long "to-do" list based solely on reviews I had read on Homestar. He not only met, but exceeded my expectations. Charlie is professional, yet personable, capable and helpful as he breezed thru my list even refusing to let me help with any clean-up. Charlie's rates are quite reasonable and his work is guaranteed. I am thrilled to have finally found such a reliable handyman. I have already recommended him to friends and have several items on my new "to-do" list.
Thanks Charlie, see you in March!

Approximate cost of services:
$575.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

KaYin in Markham
KaYin in Markham
3 reviews MARKHAM, ON
10/10

Plumbing, shelving, and dryer vent replacement

Charlie and his apprentice were reliable, honest, and reasonably priced. Him and his crew arrived right on time and cleaned up before they left. He even followed up to ensure that everything was working properly the next day. We are so pleased to have found Charlie, and will certainly keep his number handy for any other work we'll need in the future. We've already recommended him to other family members!

Thank so much!

Approximate cost of services:
$350.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Jan in Newcastle
Jan in Newcastle
5 reviews Newcastle, ON
10/10

Handyman fixed toilet,installed ceiling fan,removed and installed dishwasher

Charlie not only came out on time but he was professional efficent and put in a dishwahser, installed a ceiling fan and left the area even cleaner than it was prior to his arrival. He was polite and very organized and had the job done with no problems. I would absolutely recommend him to anyone that needed the services of a handyman. His prices are very reasonable and he stands behind his work, telling us to call him if there were any problems. Needless to say we didn't have to call!

Approximate cost of services:
$0.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Joanna & Alex in High Park
Joanna & Alex in High Park
12 reviews Toronto, ON
10/10

Tilework, painting, etc.

When our tenants of 9 years recently moved out, the apartment needed to be painted and revitalized. Charlie and his crew came to our rescue. Knowledgeable, skilled, prompt, and courteous Charlie provided excellent service at a reasonable price. We definitely recommend Mr. Rescue.

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Surveyors, Trim and Moldings, Paint & Wallpaper Contractors, Decks, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Basement Renovation, Tile & Stone Contractors, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Excavation, Architects, Bathroom Renovation, Builders, Carpenters, Demolition, Drafting Service, Electricians, Kitchen Planning & Renovation, Floor Laying & Refinishing, Framing, Handyman Services, Home Additions, Home Office Renovation, Kitchen & Bathroom - Cabinets & Design, Foundations, Paving Contractors, Concrete Contractors, Decorative Concrete, and Masonry & Bricklaying
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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