I requested a home alarm system and within four days I had them at my home and everything was done perfect well. The technician was very professional the entire time and also provide me with helpful advice regarding my internet router. Great job guys!!

If you are looking for an extremely professional company, look no further. Anas was the most patient person. He answered all my questions and I decided to go ahead with them because of him. Rabah, who installed my alarm system, was very confident as to where the equipment needed to be placed, which in turn, made me feel secure. So refreshing having someone so professional. I know with such great people representing CSP, I am safe.

We’ve used 4 alarm companies over the years, not because we switch all the time but because they keep getting bought out. This is actually the first time we’ve switched of our own accord. Parts of our 25 year-old equipment were failing so we needed to replace much of our alarm system and also decided it was time to install a security camera system. We researched all the various systems and the latest technology. We also reviewed numerous security companies, large and small, and got several quotes. In the end, Canadian Security Professionals (CSP) stood out from the rest of the pack; it wasn’t even close.

First of all, CSP didn’t have any limitations on meeting the needs we were looking for. Some other companies could only do parts of the job but CSP was able to handle every facet of the job and with the best equipment available. Wired, wireless, it didn’t matter. CSP was able to integrate any new equipment we wanted with everything that was worth keeping from our old system. In the end, we ended up with a customized system that met every need.

But what has really set CSP apart from every other company we’ve used or considered hiring is customer service. Just getting a call-back from some companies was next to impossible. And one company owner actually refused to come to the house to review our situation without a commitment because he didn’t want us to pilfer his ideas just to install everything ourselves! CSP, on the other hand, spent hours discussing and designing the best system possible, all subject to our approval based on costs quoted up front.

We’ve had our new system for a couple of months now and continue to be impressed. The support staff have been excellent. Whether you have an account question or a technical concern, you can always talk to someone right away, even when the issue isn’t urgent.

If you’re looking for outstanding personal service, the type that is rarely seen any more, we can’t recommend CSP highly enough.

Our installation guy, Patrick was very friendly, patient and hardworking. He gave my mother, who is over 80, his
full attention, making sure she could fully operate the system before he left, working overtime to do so. Heather, the accounts' manager was also very personable, responding to emails and phone calls quickly. Very pleased with this company's customer service, overall!

decided to go to with CSP because they are Canadian owned and operated. I am sick of Canadians sending money every month to American companies.

Heather was very friendly and informative and I booked an appointment for a takeover today.

Tamim is the technician that came and he explained to me exactly what my best options are for all the locations of the equipment and I must say he really knows his stuff. He was also extremely careful to always use his PPE at all times which made my family feel comfortable.

The job was done thoroughly. I would highly recommend CSP and I hope all Canadians choose to keep their hard-earned money in Canada.

Thank you guys so much for your service Tamim was wonderful He made sure that I understand everything with my service I got from your guys he went the up and beyond to make sure my door bell was working !!

This is a very good service everything has been running smooth and in my opinion this is the best service ever, If there is someone on the the front door it instantly tells you and the alarm is very good as well and his name is Tamim. I recommended to family’s and friends and I’ll give it 10/10 if you want a home security

Tamim has been provided an excellent service and he is polite to the customer. We are comfortable working with him although we just met him. He is a very nice person. He gives a right recommendation to the customers. He did such a great job for us. He is knowledgeable. I highly recommend Tamim to our family and friends. Five start for him.

I had the pleasure of working with Sammi at London security professionals, and they are truly the what prices and best quality of security system here in London.

I would recommend to anybody looking for safety in their homes or business.

10/10

Dealing with this company has been a fantastic experience. From the initial inquiry call to the end of installation. Would highly recommend them to everyone.