Plumbers Direct Inc

Drain Services
Toronto ON M6S 5A4
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Drain Services
Plumbers Direct Inc
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96%

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Reviews by rating (past 12 months)
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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Plumbers Direct Inc

Average customer rating:
9.6 10 (127 reviews)

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Louise
Louise
3 reviews Toronto, ON
10/10

Leaking toilet

I highly recommend Plumbers Direct! I texted Peter with a leaking toilet concern and 2 hours later I received a text that it was all fixed! Tenzin went in, fixed the issue and it was painless (for me).
I live in a condo and anything to do with leaks and toilets can be very stressful. Knowing I can call on Peter and his team to help me out really puts my mind at ease! Thank you again!

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Company Response

Thank you Louise for taking time out to share your experience with Plumbers Direct. Emergencies happen and "when - -it happens, we can help! We are thankful for the trust you have placed in our team over the years, and look forward to serving you many years to come.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Plumbing services

This company came to my house to fix several plumbing. Very pleasant to deal with. They did a really good job . I would recommend this company again.

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Company Response

Thank you for your review and recommendation! We appreciate you taking time out to share your experience with Plumbers Direct and look forward to serving you for many years to come.

Daniel Stein from Toronto
Daniel Stein from Toronto
3 reviews Toronto, ON
10/10

Amazing service

I was trying to figure out what was going on with the pipes leaving my basement (separate apartment) and my house. We had a washing machine clog, twice in five months, and I needed some answers.

I called a free sewer specialist from this site that came highly recommended. They snaked the pipes with a camera and said that the pipe leading from my outside cleanout to the city was the problem. Then gave me a $7K quote to put in new ones.

I called Peter for a 2nd opinion. He was skeptical about the diagnosis. He sent me Tenzin and his assistant. They categorically proved through snaking with a camera and testing with water and flushing toilets how faulty and wrong the advice was from the first company. The pipes were fine. It was something that got into the 1 1/2 inch pipe leading from the washing machine.

If not for Tenzin and Peter's expertise, them doing the work, and me being willing to pay some money for real advice, I would be out $7-8K. Don't go with the free guys. I'm really grateful to this company.

1 of 1 people found this review helpful.
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Company Response

Thank you Daniel for taking the time to write a review and to share your experience with Plumbers Direct! We are so grateful for the trust you have placed in Plumbers Direct and our goal is to always provide the best services. We look forward to serving you for many years to come.

FriedGreenBananas in York
FriedGreenBananas in York
1 review Toronto, ON
10/10

Kitchen Drain (crawlspace)

Tenzin and Junaid came Monday June 1st 2020 and checked out the problem(kitchen drain outside leak crawlspace), told me what it was and how much it would cost, and then went right to doing the job. They did a great job and they're great guys too. I think the price was fair. Would recommend them and the company to anyone.

Thank you again
Sandra & Peter

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Company Response

Thank you so much for your review. We appreciate you taking time out to share your experience with Plumbers Direct, and are thankful for your business. We look forward to serving you for many years to come!

Darlene Turchyn from Old Toronto
Darlene Turchyn from Old Toronto
0 reviews Toronto, ON
10/10

Project and Service

Thanks for Your Professional and Excellent Service.
Outstanding work and I was very satisfied and recommend Your Company.

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Company Response

Thank you so much Darlene for taking the time to write a review and share your experience and recommendation. We are thankful for the trust you have placed in Plumbers Direct and look forward to serving you for many years to come!

Private User
Private User
Private User reviews Toronto, ON
9/10

Hot water mixing valve repair

They are very easy to reach and easily available. Service was quick and excellent. Very up front with the cost. Card payment options available.

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Company Response

Thank you so much Carlos for taking the time to write a review and share your experience. We are grateful for the trust you have placed in Plumbers Direct, and our goal is to always provide the best services to valued customers like you!

Private User
Private User
0 reviews Toronto, ON
10/10

Service

My main water valve started to leak when I called Plumbers Direct. They were quick to respond my emergency. After arriving and dealing with my problem I asked them to check out some of my other concerns regarding my plumbing. My house is nearing 60 years old and needed a few upgrades. Together we decided to replace two old faucets, install some shut off valves and replace some old ones. The work was done to my satisfaction, the cost was reasonable and the service was professional.

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Company Response

Thank you Steve for your positive review. Emergencies happen and "when - -it happens we can help!" We appreciate you taking time out to share your experience with Plumbers Direct and are thankful for your business. We look forward to serving you for many years to come!

David in Toronto
David in Toronto
0 reviews Toronto, ON
10/10

Bathtub faucet emergency repair

They were very responsive and able to come to my home and repair my issue with my bathtub. They were very professional, kept me updated on there arrival time and I highly recommend there service.

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Company Response

Thank you so much David for taking the time to write a review and share your experience. We are grateful for the trust you have placed in Plumbers Direct and look forward to serving you for many years to come!

ionlioness777
ionlioness777
0 reviews Mississauga, ON
10/10

Drain issues

Being a homeowner I can’t stress enough importance of having a good plumber! Plumbers Direct are reliable, professional and would hesitate to call them again. I had issues with a clogged drain and Plumbers Direct came out the same day, cleared the drain and also provided maintenance tips to prevent the clog in the future. Thank you!

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Company Response

Thank you for your positive review! We appreciate you taking time out to share your experience during these difficult times and are thankful for your business. We look forward to serving you for many years to come.

Diane
Diane
1 review Mississauga, ON
10/10

Currently looked at the sump pump check valve. In the past fixed foundation wall crack inside and out, installed sump pump and back up valve.

As in the past Plumbers Direct provide exceptional service. We have availed ourselves of their service in the past for both home and work locations. Peter and his crew are very professional, informative and fast. The job is always done efficiently and clean up is excellent. I have already recommended them to family and friends, no one has been disappointed. I will continue to do so. You can’t go wrong using Plumbers Direct.

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Company Response

Thank you so much for your kind words, Diane. We really appreciate you taking time out to share your experience with Plumbers Direct. We are grateful for the trust you've placed in our team and look forward to serving you for many years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct Inc

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 hour service
• No additional charge weekends or evenings
• Servicing the entire Greater Toronto Area
• 3 year parts and labour warranty
• Referral Program

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Bradford White Hot Water Tanks Basement Flooding Protection Systems - Backwater Valves, Sump Pump & Battery Backup Systems, Frost Free Hose Bib
SERVICES
Sinks & Drains, Faucets, Toilet Repair/Replacement, Hot Water Heaters, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage Contractor, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, 24/7 Emergency Services, Water Main repairs, Water Mitigation & Restoration, Camera Inspections, Flood Protection Devices, Battery Backup Systems, Tree Root Removal
BRANDS
Bradford White, Riobel, Rheem, Grohe, American Standard, Moen, ToTo
SPECIALITIES
Hot Water tanks, Faucet & Toilet Repair, Drain Cleaning & Replacement, Leaking & Frozen Pipes, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, Sanitary Sewer Lines, Radiant floor heating, Environmentally friendly & Energy Saving products too!
WEBSITE
http://www.plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, American Express,
LICENSES
City of Toronto P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year warranty on supplied and installed products
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