Plumbers Direct Inc

Drain Services
Toronto ON M6S 5A4
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Drain Services
Plumbers Direct Inc
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96%

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Reviews by rating (past 12 months)
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Plumbers Direct Inc

Average customer rating:
9.7 10 (145 reviews)

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Wendy
Wendy
1 review Toronto, ON
10/10

Bathroom Sink Drainage

Our bathroom sink stopped draining on Friday so I started looking into plumbers on Saturday and emailed Plumbers Direct after my sister recommended them. I ended up calling them and having a brief conversation to ensure the diagnosis of my problem and they said they could have someone out on Monday to fix it. They came by during the window of time that they said they would even though the weather decided that it wanted to dump some snow. They wore masks, were great about communicating what they were going to do and did the work very quickly. They even provided a quote on our kitchen sink where the faucet was dripping a bit. Bathroom sink is draining even better than it was before. Would recommend Plumbers Direct, really convenient, stress-free and quick service.

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Company Response

Thank you so much Wendy for your review and we appreciate your time to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team. We look forward to serving you for many years to come. Thank you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Roots clogging drainage....

Tree roots clogg our drainage, requiring the pipes to be snaked. I called Plumbers Direct and Tenzen was there in an hour, with the problem being fixed an hour after that. Reliable, professional, and competent.

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Company Response

Thank you so much for taking the time to share your experience. We appreciate your business and thank you for choosing Plumbers Direct!

Lioness
Lioness
1 review Mississauga, ON
10/10

Clogged Main Drain

I contacted Plumbers Direct when a drain got so so clogged that my entire home had a horrific smell! The owner of the company "Peter" got back to me within minutes of my call and Tenzin and Janaid were dispatched to my house and within 2 hours and the mission was accomplished. Not only did they do a great job, they were tidy, very polite, professional and kept me in the loop throughout the job. I would recommend Plumbers Direct to anyone and will definitely use the service again.

I contacted PLUMBERS DIRECT in February 2021 to have Faucets replaced, bathtub caulked, and washing machine hoses replaced. Thankfully they suggested I have my rubber washing machine hoses replaced as they are the number one cause for flooding and can cause major damage to your home. Rubber hoses should be replaced every 5 years; better yet replace them with stainless steel braided hoses!! Thank you again for excellent service, I can always count on and rely on Plumbers Direct!

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Company Response

Thank you for taking time out to share your experience with Plumbers Direct. Emergencies happen and "when - -it happens, we can help! We are thankful for the trust you have placed in Plumbers Direct and our team over the years, and look forward to serving you many years to come.

Private User
Private User
0 reviews Toronto, ON
10/10

Bath tub

Tenzin was great, arrived on time and finished the job quickly. Was very kind and informative, always a pleasure with thrust plumbing service. I will recommend Plumbers Direct to anyone! Thanks again!

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Company Response

Thank you so much for your review! We really appreciate you taking the time out to share your experience and look forward to serving you for many years to come. Thank you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

repeat customer

Plumbers Direct has fixed many issues ( some big- some small) in my older home over the years. In every case, Peter responded quickly, provided an honest estimate of the work to be done, and the completed work itself was of the highest quality. Re cently, I hired Peter and his team ( Tenzin, Junaid) to repair and replace some long overdue plumbing problems- from swapping out lead piping for copper- to replacing the laundry tub/plumbing-
Once again, the work was exceptional , the price fair
and the customer service top notch. In fact, Peter went the extra mile and sourced out some hardware
that would enable a new shower system to fit
properly in my 60 year old bathroom. While nobody
likes to have plumbing issues , if a problem arises
at least you know you are in good hands.
Thanks Peter and team for another job(s) well done!

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Company Response

Thank you for taking the time to write a review and share your experience. We are grateful for the trust you have placed in Plumbers Direct and our team and look forward to serving you for many years to come. We appreciate your business!

Private User
Private User
0 reviews Mississauga, ON
10/10

Weeper Scoping, Sump pump and Backflow preventer install

We used Plumbers Direct for scoping our weepers on two occasions. Tenzin really takes the extra time and effort to get his camera around tight corners to give us the best insight. So when we realized that we'd need another sump pump, we trusted Peter and his team. Tenzin has a lot of experience and we found him very easy to work with. While Tenzin was doing the sump install, he noticed that our old backflow preventer was outdated. We had him replace that as well and Peter drove over with the unit so the work could continue. Junaid was there to assist and smiled throughout despite having to haul out a large amount of broken concrete. They did a very professional job and left the area spotless.

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Company Response

Thank you so much for your confidence in Plumbers Direct to meet your plumbing, heating and drain needs! We are so grateful for the trust you have placed in our team and look forward to serving you for many years to come. We appreciate your business!

Lauren
Lauren
1 review Mississauga, ON
10/10

Quick and Professional

Peter and his team are life savers! After a plumbing issue forced us to turn off the water to the entire house, Peter was quick to respond to the service request and was able send some colleagues out same day. The team was very professional and quick to make the repairs. We now have a plumber for life and will be calling Plumbers Direct for all plumbing needs moving forward. THANK YOU PETER AND CO.!

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Company Response

Thank you so much Lauren for taking the time out to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team, and look forward to serving you for many years to come! We appreciate your business.

Anna in Toronto
Anna in Toronto
0 reviews Toronto, ON
10/10

Back Water Valve and interior clean out

It's hard to find an ethical plumber who will be straight up with you. Peter, the owner of Plumbers Direct Inc. came through when the City sewer backed up into the basement. Peter instills trust. He and his crew installed a back water valve and new drain clean out as well as new pipes to connect an exterior drain to an interior drain. They were pleasant, professional, clean and more importantly, very communicative, on time and stuck to their quote even when a few extras popped up. What a pleasant experience in such unpleasant circumstances. I've found my plumber for life!

1 of 1 people found this review helpful.
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Company Response

Thank you Anna for your review and for the trust you have placed in Plumbers Direct and our crew. Emergencies happen and "when - -it happens we can help!" We appreciate you taking time out to share your experience with Plumbers Direct and are thankful for your business. We look forward to serving you for many years to come!

Louise
Louise
3 reviews Toronto, ON
10/10

Leaking toilet

I highly recommend Plumbers Direct! I texted Peter with a leaking toilet concern and 2 hours later I received a text that it was all fixed! Tenzin went in, fixed the issue and it was painless (for me).
I live in a condo and anything to do with leaks and toilets can be very stressful. Knowing I can call on Peter and his team to help me out really puts my mind at ease! Thank you again!

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Company Response

Thank you Louise for taking time out to share your experience with Plumbers Direct. Emergencies happen and "when - -it happens, we can help! We are thankful for the trust you have placed in our team over the years, and look forward to serving you many years to come.

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing services

This company came to my house to fix several plumbing. Very pleasant to deal with. They did a really good job . I would recommend this company again.

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Company Response

Thank you for your review and recommendation! We appreciate you taking time out to share your experience with Plumbers Direct and look forward to serving you for many years to come.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct Inc

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 hour service
• No additional charge weekends or evenings
• Servicing the entire Greater Toronto Area
• 3 year parts and labour warranty
• Referral Program

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Bradford White Hot Water Tanks Basement Flooding Protection Systems - Backwater Valves, Sump Pump & Battery Backup Systems, Frost Free Hose Bib
SERVICES
Sinks & Drains, Faucets, Toilet Repair/Replacement, Hot Water Heaters, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage Contractor, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, 24/7 Emergency Services, Water Main repairs, Water Mitigation & Restoration, Camera Inspections, Flood Protection Devices, Battery Backup Systems, Tree Root Removal
BRANDS
Bradford White, Riobel, Rheem, Grohe, American Standard, Moen, ToTo
SPECIALITIES
Hot Water tanks, Faucet & Toilet Repair, Drain Cleaning & Replacement, Leaking & Frozen Pipes, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, Sanitary Sewer Lines, Radiant floor heating, Environmentally friendly & Energy Saving products too!
WEBSITE
http://www.plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, American Express,
LICENSES
City of Toronto P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year warranty on supplied and installed products
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