Plumbers Direct

Plumbing
Toronto ON M6S 1N4
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Plumbers Direct
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94%

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Reviews for Plumbers Direct

Average customer rating:
9.6 10 (171 reviews)

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Lisa Chanady from Etobicoke
Lisa Chanady from Etobicoke
5 reviews Etobicoke, ON
10/10

Backflow Valve Installation

We wanted a backflow valve installed after we had sewer backup during the July 2013 flood. Plumbers Direct was recommended to us by another contractor. Peter came out the same day to look at our basement and provide a quote. When we told him that we were ready to proceed, he wasted no time in pulling the required permits for the job. They did a great job and Peter walked us through the process to apply for the grant from the city. Overall, an easy process and done well. We would use them again.

Approximate cost of services:
$4,000.00
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Company Response

Hello Lisa, Thank you for sending your feedback and choosing Plumbers Direct. We are so happy to hear you appreciated our service. We will do our very best to continue to meet your plumbing needs. Best regards, Peter

Stephen
Stephen
17 reviews Toronto, ON
10/10

Burst pipe

I had an emergency situation when a pipe burst in my house late Boxing Day. I called Plumbers Direct and Peter was quick to respond and went out of his way to fit me in. He showed up when he said he would, gave me a fair quote when he could have easily gouged me because of the season and the ice storm Toronto was recovering from but he didn't. He did a great job and had my water up and running in no time. I was very impressed by Peter's professionalism and prompt service. Plumbers Direct is now my go-to company for my plumbing needs. Fantastic job!

Approximate cost of services:
$350.00
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Company Response

Hi Stephen, thank you for taking the time to write a review and we are glad to hear you appreciated our service. We strive to fix issues as quickly as possible and appreciate your business. We look forward to continuing our relationship with you in the future. Best regards, Peter

Ron Krane from North York
Ron Krane from North York
2 reviews North York, ON
10/10

Hot Water Tank Replacement

I was stuck and I contacted the Plumbers Direct, they showed up, everything was explained thoroughly, I received a written quote, and once accepted everything was done within a couple of hours, Peter and his crew were absolutely great, I would recommend their service to everyone.

Approximate cost of services:
$3,000.00
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Company Response

Hi Ron, thank you for your compliments and for sharing your experience. We strive 100% customer satisfaction for our plumbing service. We will do our very best to continue to meet your plumbing needs. Best regards, Peter

Maryse from North York
Maryse from North York
1 review North York, ON
10/10

Sump Pump Install and Mixing Valve

I would highly recommend Plumbers Direct for your plumbing needs...Peter and his crew are fabulous ! Professional, punctual and offer the best service one could hope for. I used them for both my sump pump replacement and mixing valve removal. Sweet thanks again Peter !! Maryse

Approximate cost of services:
$2,100.00
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Company Response

Hello Maryse, thank you for your compliments and for sharing your experience. We appreciate you taking the time to write a review and recommend us. We are truly thankful your business. Best regards, Peter

Georgia Bowen from Old Toronto
Georgia Bowen from Old Toronto
2 reviews Old Toronto, ON
8/10

Drainage and Plumbing in Basement

Victor of Plumbers Direct supervised the installation of a new main drain pipe and new base of the main stack. They installed a new 3/4 water supply pipe, sump pump, back water valve, floor drain and disconnected the downspouts. They re-routed new spouts to the front and back yards and installed a new garden faucet. Plumbing from an unused toilet and shower was disconnected and a new laundry tub was installed. This was all done in preparation of water proofing our damp basement. They began the project immediately and the crew worked every day until it was complete. They kept the area clean and they stayed within the quote. Victor filled out the forms to be sent to City of Toronto for a $3200 rebate on this work. One workman worked from early in the morning and a larger crew worked from 4:00 to very late in the evening. Later, our water proofers had to make adjustments to the sump pump installation before it was fully functional. It was helpful to have the plumbing work followed up by a specialized waterproofing company.

Approximate cost of services:
$17,000.00
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Company Response

Hello Georgia, thank you for your compliments and for sharing your experience. We truly appreciate it when customers take time out of their busy days to provide us with some open and honest feedback about our products and services. It's truly our pleasure to serve you and we appreciate your business. We will do our very best to continue to meet your plumbing needs. Best regards, Peter

Marion in North york
Marion in North york
10 reviews NORTH YORK, ON
10/10

Several Plumbing Issues

We've recommended and used Peter/Plumbers Direct and called them again to fix an outdoor cut-off valve and install pop-up stoppers. As in the past, they were amazing: prompt, professional, well-priced - and the work is A+. Many thanks, Peter and Tenzin. Cezar + Marion

Approximate cost of services:
$750.00
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Company Response

Hello Cezar and Marion, Thank you for continually choosing Plumbers direct and recommending us to others. It's truly our pleasure to serve you and we appreciate your business. We look forward to continuing our relationship with you in the future. Best regards, Peter

Soni L from Toronto
Soni L from Toronto
1 review Old Toronto, ON
10/10

Clogged sink

These guys are life savers! Our bathroom drains got clogged on Thanksgiving holiday weekend ... the worst possible time. A friend recommended Plumbersdirect. Peter showed up the next day on Saturday. He was on time, fixed the problem using a snake and cleaned up after himself thoroughly, which I really, really appreciated :) Peter even went the extra mile of installing a broken aerator on the faucet that I wasn't even aware of for free! thank you

Approximate cost of services:
$200.00
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Company Response

Hi Soni, So glad to hear you appreciated our service. We strive 100% customer satisfaction for our plumbing service. We are truly thankful your business. Best regards, Peter

Roz Douglas from Oakville/Mississauga
Roz Douglas from Oakville/Mississauga
5 reviews Toronto, ON
10/10

Water Heater Replacement

Out of the 6 contractors I called, John was the only one who returned my telephone call. He was on-site quickly to assess the problem. The new heater was ordered that same day and arrived the next morning. John was on-site that very day to change out the water heater. Excellent service. Very pleasant individual. Would definitely deal with again and would highly recommend.

Approximate cost of services:
$1,300.00
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Company Response

Hello Roz, thank you for your compliments and for sharing your experience. We appreciate your business and strive to fix issues as quickly as possible. Best regards, Peter

Darshan from Old Toronto
Darshan from Old Toronto
1 review Old Toronto, ON
10/10

Hot Water Tank Leak and Toilet Leaks

Second time using their service. Peter and Tenzin are amazing to work with, they explain the situation well and walk you through it, especially important when you know nothing about plumbing. Very reasonable pricing and perform an excellent and professional job. Over deliver and under promise. No complaints.

Approximate cost of services:
$1,350.00
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Company Response

Hi Darshan, Thank you for choosing Plumbers Direct. We were privileged to have the opportunity to serve you again and we greatly value your business. We will do our very best to continue to meet your plumbing needs. Best regards, Peter

Michelle Yuen from Old Toronto
Michelle Yuen from Old Toronto
1 review Old Toronto, ON
10/10

Hot Water Tank and more

At first, we thought it was just the hot water tank in our office building acting up but it turned out to be much more and Peter was very upfront about it and gave us everything we needed to know to make an informed decision. It wasn't a quick decision on our part but he was so very patient about it. He did such good work and was so professional that we asked for a stack of business cards to recommend to our families.

Approximate cost of services:
$1,300.00
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Company Response

Hi Michelle, thank you so much for taking the time to write a review and recommending us to your friends and family. We are so happy to hear you appreciated our service. We look forward to continuing our relationship with you in the future. Best regards, Peter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 Hour Emergency Service
• Same Day Service
• Servicing the Greater Toronto Area
• Customer Satisfaction Guaranteed
• Licensed & Insured

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Basement Flooding Protection Systems - Backwater Valves, Sump Pump & Battery Backup Systems, Frost Free Hose Bib
SERVICES
Sinks & Drains, Faucets, Toilet Repair/Replacement, Clogged Toilets, Sewage Backup & Restoration, Burst Pipes, Leaks, Drains, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, 24/7 Emergency Services, Water Main repairs & replacements, Water Mitigation & Restoration, Camera Inspections, Flood Protection Devices, Battery Backup Systems, Alarm Systems, Tree Root Removal
BRANDS
American Standard, Moen, Delta, Price Pfister, ToTo, Liberty, Mainline, Bradford White, Riobel, Rheem, Grohe
SPECIALITIES
Faucet & Toilet Repair, Drain Cleaning & Replacement, Leaking & Frozen Pipes, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, Sanitary Sewer Lines, Radiant floor heating, Environmentally friendly & Energy Saving products too!
WEBSITE
https://plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, E-Transfer, Cheque, Cash
LICENSES
P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year warranty on supplied & installed products
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