Plumbers Direct

Plumbing
Toronto ON M6S 1N4
Write a Review
Write a Review


HomeStars
Plumbing
Plumbers Direct
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Plumbers Direct

Average customer rating:
9.6 10 (171 reviews)

Sort by

Bayview /.
Bayview /.
13 reviews Toronto, ON
10/10

Back-up valve, sump pump back-up battery, frost free outdoor faucet

Peter and his excellent assistant Tenzin had done several pretty major work ( the 3 listed + a couple of others ) at our house, over a period of about 3 years. His work has been well executed, timely and most importantly, problem free. He has been very good at a few minor adjustments that we needed to do to improve on his installations, all complimentary. This company has become our go-to place for plumbing issues. I will not hesitate to recommend him and his crew .

Approximate cost of services:
$7,000.00
Was this review helpful?
Christine in Toronto
Christine in Toronto
1 review Toronto, ON
10/10

Plumbing

My family and I have used Plumbers Direct for a variety of fixes and installs. We are entirely satisfied with the responsiveness (incredibly speedy) and the quality of work. Staff are polite, upfront and respectful of space. Would definitely consider them the go-to contractor for any and all plumbing needs. They are exceptional.

Approximate cost of services:
$100.00
Was this review helpful?
Marion in North york
Marion in North york
10 reviews Toronto, ON
10/10

Lead/toilet repair

Noticed a water stain (bathroom leak), called Peter this morning. He and Tenzin (amazing tech) arrived in one hour (amazing service) and fixed the problem quickly. We've used/recommended Plumbers Direct on several occasions - they're professional, experienced, prompt and customer-centric. MM, North York

Approximate cost of services:
$245.00
Was this review helpful?
Kary from Toronto
Kary from Toronto
1 review Toronto, ON
10/10

Under counter hide bib

Peter installed an under counter hide bib so that I could connect a water hose from my kitchen to my patio. He did a fantastic job! No leaks at all - it's the best! His team is very professional, clean and courteous.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
cora from Mississauga
cora from Mississauga
1 review Mississauga, ON
10/10

replacing faucets, toilets, shower heads etc..

I just renovated my bathrooms and was VERY pleased with the work. They were on time, friendly, knowledgeable and it was just a pleasant experience. I wish I could find that in all the trades i've used in the past month! I will recommend them to everyone I know.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for utilizing our company to assist you in your reno. We aim to be on target with our pricing and to stick to it. Nobody likes financial surprises during their renovation.
Regards. Plumbers Direct

mike in Toronto
mike in Toronto
3 reviews Mississauga, ON
10/10

Sump Pump Malfunction

We had a major water backup from our sump pump that malfunctioned in one of the heavy rains this summer. Our flooring and walls got very damaged. Plumbers Direct came out and was able to explain how this happened and why. They provided us with a very reasonable quote to install a new sump pump and a battery backup system so that this never happens again. Our out of pocket expense was really offset when they showed us that the City paid a rebate of $1750 towards the job. We had two other quotes where the rebate program was not mentioned to us by the plumbing company. We are happy with the work and the efficiency of the team that Peter sent out. We will definitely use your services again.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We are pleased to hear that your are happy with our services. We aim to please. Thanks

Marie B.
Marie B.
3 reviews Markham, ON
10/10

Multiple times Plumbing issues

PETER came over to install our infinity drains. I have since referred him to all my friends & clients. The most honest, efficient in a timely matter & only does whats truly needed. Also trouble shooting my own bathub faucet issue over the phone.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Matti in Toronto
Matti in Toronto
5 reviews Toronto, ON
10/10

Faucets installation

Plumbers Direct always do a great job! I've had new faucets installed and other work done in the past. They're friendly, punctual, efficient, tidy and the job is done properly! I've recommended Plumbers Direct to family and friends and they were very pleased with the results! I will always go with Plumbers Direct! They're highly recommended!

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 Hour Emergency Service
• Same Day Service
• Servicing the Greater Toronto Area
• Customer Satisfaction Guaranteed
• Licensed & Insured

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Basement Flooding Protection Systems - Backwater Valves, Sump Pump & Battery Backup Systems, Frost Free Hose Bib
SERVICES
Sinks & Drains, Faucets, Toilet Repair/Replacement, Clogged Toilets, Sewage Backup & Restoration, Burst Pipes, Leaks, Drains, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, 24/7 Emergency Services, Water Main repairs & replacements, Water Mitigation & Restoration, Camera Inspections, Flood Protection Devices, Battery Backup Systems, Alarm Systems, Tree Root Removal
BRANDS
American Standard, Moen, Delta, Price Pfister, ToTo, Liberty, Mainline, Bradford White, Riobel, Rheem, Grohe
SPECIALITIES
Faucet & Toilet Repair, Drain Cleaning & Replacement, Leaking & Frozen Pipes, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, Sanitary Sewer Lines, Radiant floor heating, Environmentally friendly & Energy Saving products too!
WEBSITE
https://plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, E-Transfer, Cheque, Cash
LICENSES
P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year warranty on supplied & installed products
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.