An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I just want to thank you again for your help today; we were in big trouble and you managed to take great care of the problem. The job was expedited in a timely manner and we are operational again.
It’s comforting to deal with professionals that live up to their words.
(The other company that I had contacted first, has not even called back yet!)