Plumbers Direct Inc

Drain Services
Toronto ON M6S 5A4
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Drain Services
Plumbers Direct Inc
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96%

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Reviews by rating (past 12 months)
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Plumbers Direct Inc

Average customer rating:
9.7 10 (140 reviews)

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Janice in Toronto
Janice in Toronto
4 reviews Toronto, ON
10/10

Faucet

We were Very satisfied with Plumbers Direct right from the first phone call through to the completion of the job. The team responded Very timely,, were courteous and professional. Would definitely hire them again.

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Company Response

Thank you Janice for taking the time to share your experience. We look forward to serving you for many years to come. Thank you for your business!

Sandy in Toronto
Sandy in Toronto
1 review Toronto, ON
10/10

Excellent plumbers!

Plumbers Direct Inc. provided a very insightful assessment, regarding my plumbing issue. The team was very professional, affable, and answered all questions in a timely manner. Would highly recommend this company.
Sandy

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Company Response

Thank you Sandy for your review and we appreciate your time to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team. We look forward to serving you for many years to come. Thank you for your business!

Jeff from Old Toronto
Jeff from Old Toronto
3 reviews Toronto, ON
10/10

install washing machine and reroute kitchen sink drain and floor drainpipe

Tenzin and his assistant showed up on time and finished the project that day 6 hours later. He explained what was done, took pictures and made sure to tidy up. Thank you to you both!

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Company Response

Thank you Jeff for your review and we appreciate your time to share your experience! We are grateful for the trust you’ve placed in Plumbers Direct and our team. We look forward to serving you for many years to come. Thank you for your business!

Client from Collingwood
Client from Collingwood
3 reviews Toronto, ON
10/10

Outstanding professional service!

Peter and his team installed new bathroom fixtures for us (shower, double sink, toilet) as well as a new sump pump. Everything was done quickly and efficiently. His guys tidied up after each day and did a great job. We had one warranty issue afterwards and they came the same day I called and had it fixed with a new part within the hour.
I highly recommend Peter and his crew for any plumbing job you are considering.

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Company Response

Thank you for your review and recommendation! We are grateful for the trust you have placed in Plumbers Direct and our team. We look forward to serving you for many years to come. Thank you for your business!

Sonya in Orleans
Sonya in Orleans
0 reviews Toronto, ON
10/10

Faucet change

I had a plumbing emergency & Peter really came through for me, He had two of his guys come & fixed my issue within a couple hours of my call. They were very professional & explained to me what they were doing. I am a new hone owner & Peter educated me on the issues I had which made it easier for me to make some decisions. Home improvement can be stressful but this was not, I am very grateful.

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Company Response

Thank you Sonya for taking the time to share your experience with Plumbers Direct. Emergencies happen and “when - -it happens we can help”. We look forward to providing you with our services for many years to come.

Wendy
Wendy
0 reviews Toronto, ON
10/10

Bathroom Sink Drainage

Our bathroom sink stopped draining on Friday so I started looking into plumbers on Saturday and emailed Plumbers Direct after my sister recommended them. I ended up calling them and having a brief conversation to ensure the diagnosis of my problem and they said they could have someone out on Monday to fix it. They came by during the window of time that they said they would even though the weather decided that it wanted to dump some snow. They wore masks, were great about communicating what they were going to do and did the work very quickly. They even provided a quote on our kitchen sink where the faucet was dripping a bit. Bathroom sink is draining even better than it was before. Would recommend Plumbers Direct, really convenient, stress-free and quick service.

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Company Response

Thank you so much Wendy for your review and we appreciate your time to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team. We look forward to serving you for many years to come. Thank you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Roots clogging drainage....

Tree roots clogg our drainage, requiring the pipes to be snaked. I called Plumbers Direct and Tenzen was there in an hour, with the problem being fixed an hour after that. Reliable, professional, and competent.

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Company Response

Thank you so much for taking the time to share your experience. We appreciate your business and thank you for choosing Plumbers Direct!

Lioness
Lioness
0 reviews Mississauga, ON
10/10

Clogged Main Drain

I contacted Plumbers Direct when a drain got so so clogged that my entire home had a horrific smell! The owner of the company "Peter" got back to me within minutes of my call and Tenzin and Janaid were dispatched to my house and within 2 hours and the mission was accomplished. Not only did they do a great job, they were tidy, very polite, professional and kept me in the loop throughout the job. I would recommend Plumbers Direct to anyone and will definitely use the service again.

I contacted PLUMBERS DIRECT in February 2021 to have Faucets replaced, bathtub caulked, and washing machine hoses replaced. Thankfully they suggested I have my rubber washing machine hoses replaced as they are the number one cause for flooding and can cause major damage to your home. Rubber hoses should be replaced every 5 years; better yet replace them with stainless steel braided hoses!! Thank you again for excellent service, I can always count on and rely on Plumbers Direct!

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Company Response

Thank you for taking time out to share your experience with Plumbers Direct. Emergencies happen and "when - -it happens, we can help! We are thankful for the trust you have placed in Plumbers Direct and our team over the years, and look forward to serving you many years to come.

Private User
Private User
0 reviews Toronto, ON
10/10

Bath tub

Tenzin was great, arrived on time and finished the job quickly. Was very kind and informative, always a pleasure with thrust plumbing service. I will recommend Plumbers Direct to anyone! Thanks again!

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Company Response

Thank you so much for your review! We really appreciate you taking the time out to share your experience and look forward to serving you for many years to come. Thank you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

repeat customer

Plumbers Direct has fixed many issues ( some big- some small) in my older home over the years. In every case, Peter responded quickly, provided an honest estimate of the work to be done, and the completed work itself was of the highest quality. Re cently, I hired Peter and his team ( Tenzin, Junaid) to repair and replace some long overdue plumbing problems- from swapping out lead piping for copper- to replacing the laundry tub/plumbing-
Once again, the work was exceptional , the price fair
and the customer service top notch. In fact, Peter went the extra mile and sourced out some hardware
that would enable a new shower system to fit
properly in my 60 year old bathroom. While nobody
likes to have plumbing issues , if a problem arises
at least you know you are in good hands.
Thanks Peter and team for another job(s) well done!

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Company Response

Thank you for taking the time to write a review and share your experience. We are grateful for the trust you have placed in Plumbers Direct and our team and look forward to serving you for many years to come. We appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct Inc

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 hour service
• No additional charge weekends or evenings
• Servicing the entire Greater Toronto Area
• 3 year parts and labour warranty
• Referral Program

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Bradford White Hot Water Tanks Basement Flooding Protection Systems - Backwater Valves, Sump Pump & Battery Backup Systems, Frost Free Hose Bib
SERVICES
Sinks & Drains, Faucets, Toilet Repair/Replacement, Hot Water Heaters, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage Contractor, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, 24/7 Emergency Services, Water Main repairs, Water Mitigation & Restoration, Camera Inspections, Flood Protection Devices, Battery Backup Systems, Tree Root Removal
BRANDS
Bradford White, Riobel, Rheem, Grohe, American Standard, Moen, ToTo
SPECIALITIES
Hot Water tanks, Faucet & Toilet Repair, Drain Cleaning & Replacement, Leaking & Frozen Pipes, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, Sanitary Sewer Lines, Radiant floor heating, Environmentally friendly & Energy Saving products too!
WEBSITE
http://www.plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, American Express,
LICENSES
City of Toronto P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year warranty on supplied and installed products
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