Masterpiece Hardwood Flooring Ltd.

Floor Laying & Refinishing
CALGARY AB T3E 7J4
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HomeStars
Floor Laying & Refinishing
Masterpiece Hardwood Flooring Ltd.
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76%

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Reviews by rating (past 12 months)

Reviews for Masterpiece Hardwood Flooring Ltd.

Average customer rating:
10 10 (121 reviews)

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Trish in Calgary
Trish in Calgary
2 reviews CALGARY, AB
10/10

Hardwood installation for upstairs level (approx. 1000sq.ft)

Todd and his crew were recommended to me which made me confident they were going to do a good job. However, throughout the whole process they completely exceeded my expectations. If I called and left a message, my phone call was returned right away, if I had a question, they knew the answer, and when they said they were going to be at my house, they were there on time! The quality of the work they provide is outstanding...in our linen closet we have a riser & step (stair) in which they had to make modifications to allow for the door to open and close; it looks great! I was surprised how much care and attention to detail they took to make it look perfect, especially just being in the closet where no one really sees! I was a little nervous about them cutting the wood in my house as I have had another floor installed in my previous home, which was a complete nightmare to clean up, but I was pleasantly surprised with these guys! They confined the cutting to our master bedroom and they cleaned up everything! They even took the time to put all our doors back on to ensure proper working order. The entire floor looks great and we are extremely happy with it. Todd was fast, professional, knowledgeable, and we will definitely be hiring him back to do some work on our main floor hardwood. Thanks Todd!!

Approximate cost of services:
$3,000.00
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Company Response

Wow, thanks so much Trish for the great review! It is so nice to know you felt we were reliable for you. That is something we really strive to be for our customers as we know how stressful a home renovations can be. It's awesome that you noticed the little detail in the linen closet, it was definitely a challenging spot to work in but I think it turned out good.

Sometimes due to weather or location we need to cut indoors. The saws are set up with a vacuum and we use wax paper under the hardwood to cut down on the dust. It's helpful to know you didn't experience any trouble with dust from the install. Enjoy your new hardwood floor and I look forward to working with you again! Todd

Reg in Calgary
Reg in Calgary
1 review Calgary, AB
10/10

Hardwood floor repair.

I was looking for a hardwood repair company to fix my damaged hardwood floor. After contacting Todd Cannings of Masterpiece Hardwood he came to assess the damage. He told me how he was going to repair the damaged boards and presented an estimate. I already had enough pieces of hardwood left over so he was able to do the repair immediately. It was a challenging job because we wanted the minimum amount of saw dust flying around the room. Todd was courteous, knowledgeable and very professional in completing the work. He did an excellent job and left our home spotless. We would recommend Todd to anyone.

Approximate cost of services:
$300.00
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Company Response

Thanks for the review Reg! The great thing about pre-finished hardwood is that it's much easier to fix a small area or a few damaged boards as opposed to a sand and finished floor. It's a good idea to keep some extra wood from your flooring for small repairs in the future. I hope the repair helped the sale of your home and you are enjoying your new place! Todd

Larry and Donna in Calgary
Larry and Donna in Calgary
1 review CALGARY, AB
9/10

Installed hard wood floor on main level.

Todd did an excellent job. He was fast and thourough. Excellent attention to detail. Cleaned up after the job. The wood floor cleaning mop present at the end was an unexpected surprise. We suggested to him that he cover the furniture and electronics with plastic for future jobs and that he cover heat vent openings to prevent wood chips falling into the openings.

Approximate cost of services:
$3,500.00
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Company Response

Hi Larry and Donna, thanks for the response to the work done in your home. I am sorry to hear the dust was a bit of a problem for you. It was a product of the K3 ripout under the linoleum and is an unfortunate aspect of home renovations. It is extremely hard to have no dust when removing this flooring as it has a fine particle. I did cover your cabinets and island and tried to block off doorways to minimize the dust. For liability reasons I prefer that homeowners cover off their furniture and electronics but I apologize for not communicating this to you earlier. We are in the process of compiling an expectations sheet for our customers so they know of this ahead of time.

I hope you are happy with your flooring installation and thank you for the constructive feedback. Todd

Eric in Calgary
Eric in Calgary
1 review Calgary, AB
10/10

Select Maple Hardwood flooring

We were extremely pleased by quality of work that Todd and his Team delivered. The job was completed on time and on budget. They did an excellent job on the stairs. We were also impressed by their professionalism and cleanliness. All cuts were made outside and absolutely no dust was brought in the house. The baseboards were removed carefully and reused. Thanks Todd for a job very well done, looking forward to see you in our new house!

Approximate cost of services:
$10,000.00
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Company Response

Thanks Eric! I'm glad to hear you were happy with the cleanliness of the work done in your home. It isn't always possible to cut outside with the extreme Calgary weather but we try to keep the dust down as much as possible. It was nice to run into you at the home show and congratulations on selling your house. I'm looking forward to helping you with your next project! Todd

stephanie tingley in Calgary
stephanie tingley in Calgary
1 review CALGARY, AB
10/10

Harwood flooring on main floor

I found Todd through Kijiji, he was very professional. I had several quotes from different companies and Todd's was the best price, the most professional and he was willing to work around my schedule. He also recommended a supplier where we got a very good price on Brazilian cherry wood. Todd was here early and got right to work and he finished when he said he would. I would highly recommend Todd, he was very personable, easy to deal with and his work is very high quality. We are very happy with our new floors!

Approximate cost of services:
$5,000.00
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Company Response

Thanks so much for the review Stephanie! I believe our rates are very competitive in the marketplace since you are hiring us directly to install the flooring. I am happy to hear you were pleased with the flooring you found as well and I think it looks great with the other woodwork in your home. Todd

Laura and Rog in Calgary
Laura and Rog in Calgary
1 review Calgary, AB
10/10

Install tiger wood hardwood floor-major renovation

Todd was recommended to us from where we purchased our hardwood.He promptly called us back when we called him for a quote and was completely accomodating with our renovation schedule.I would highly recommend him. We are completely satisfied and everyone comments on what an exceptional job he did installing our hardwood floors. He took extreme care and was completely reliable.

Approximate cost of services:
$3,600.00
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Company Response

Thanks Laura and Rogie! Great to know you are getting compliments on the new hardwood floor. I hope all the renovations turned out amazing for you and you were able to settle into your new house and enjoy it with your family.
Todd

Michael Coombe in Calgary
Michael Coombe in Calgary
1 review CALGARY, AB
10/10

Todd was contracted to replace all of our main floors with new hardwood.

Todd is a true professional. He does what he says he will do on time and on budget. I have come to not expect quality work from todays tradesman but was pleasantly surprised with Todd. His workmanship is truly exceptional.

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much Michael for reviewing the work I did for you. I'm glad to hear the new hardwood floor helped in the sale of your house. Good luck in the new place!
Todd

Aaron West in Calgary
Aaron West in Calgary
1 review Calgary, AB
10/10

Hardwood Installation

We had Todd install hardwood in our living room, family room and dining room. He did an amazing job! His attention to detail is fantastic. He worked with us to find the right wood and made small suggestions like which way to run the boards that gave us the confidence to make decisions that lead to great experience. The job came in precisely on time and budget and we are thrilled with the final result. We happily recommend Masterpiece to anyone even thinking about putting in hardwood.

Approximate cost of services:
$3,000.00
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Company Response

Thanks so much Aaron! It was great to be able to work on your house while you were on holidays. I hope you enjoyed coming back to a brand new floor and thanks for trusting me in your home!
Todd

Tom and Maureen Molloy in Calgary
Tom and Maureen Molloy in Calgary
1 review CALGARY, AB
10/10

Install Brazilian Cherry Hardwood Flooring

Masterpiece Hardwood Flooring Ltd. was recommended to us by our hardwood supplier. Todd Cannings did not disappoint. He contacted us promptly, measured and estimated cost and advised us as to the square footage of hardwood required to order. We replaced all the old carpeting and linoleum flooring on the main and upper floors, including a staircase and landing with Brazilian Cherry hardwood and the results are beautiful. Todd completed the job with absolutely no mess or damage to any of the walls and his workmanship exceeded our expectations—sadly not always the case with contractors.
Todd advised us as to the floor preparation, layout of the wood and made suggestions for problem areas. He accommodated our work schedule and completed the project in the time span agreed upon. Todd is a very professional and skilled hardwood contractor and we would not hesitate to hire his services again.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for the great review Tom and Maureen! I'm so happy to hear you love the brazilian cherry flooring, it is a really nice floor and just gets better over time. I hope Daniel is enjoying the new floor as well.
Todd

Delbert Berg in Calgary
Delbert Berg in Calgary
2 reviews CALGARY, AB
10/10

Laminiate stair Coverings

We looked at many diferent installers and felt the most comfortable with Todd. The intricate detailed work was done to perfection. Our stairs look amazing and we would recommend Todd for any flooring work you may have.

Approximate cost of services:
$1,500.00
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Company Response

Thanks for putting your trust in me to install your stairs Delbert!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Masterpiece Hardwood Flooring Ltd.

Masterpiece Hardwood Flooring has blossomed out of many years of professional craftsmanship and working with a variety of products. We have specifically chosen our product lines for their beauty, variance in colour and finishing but most importantly, for the quality of the materials. Our hope is that through our time ...
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