PuroClean Restoration Oakville/Mississauga

Formerly PuroClean Emergency Services
Mold Detection & Removal
Oakville ON L6L 6W1
Write a Review
Write a Review


HomeStars
Mold Detection & Removal
PuroClean Restoration Oakville/Mississauga
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for PuroClean Restoration Oakville/Mississauga

Average customer rating:
9.9 10 (81 reviews)

Sort by

Don in Mississauga from Mississauga
Don in Mississauga from Mississauga
1 review Mississauga, ON
10/10

Mould remediation

Contacted Joel Nelson from Puroclean when we discovered we had a potential mould problem as a result of a water leak. Joel was very personable and easy to work with - a person you could instantly trust. He and his team worked quickly and efficiently to fix the problem at what I thought was a reasonable cost. Follow-up was excellent. I would highly reccommend these people.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thanks for your review Don. It was our pleasure helping you! At your service, Joel.

Brrena from Mississauga
Brrena from Mississauga
1 review Mississauga, ON
10/10

Mould Remediation

5/5 Stars:

Punctuality - Arrived on time and completed job on time.
Performance - Detailed, efficient, knowledgeable, and clean.
Professionalism - Polite, relaxed, and easy to understand.
Price for Service - Cost reflects quality of service fairly.
Overall Experience - Offered services best suited to situation, provided EXCELLENT referrals, and answered all questions.

Joel Nelson is someone with awesome work ethics and follow-through. He is an incalculable asset to PuroClean.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Brrena thanks for your review. We were happy that we could help you with your basement flooding. Very happy we could save your carpeting without having to remove it. Happy customers are what we always strive for. All the best! Joel.

Laura
Laura
2 reviews Mississauga, ON
10/10

Flood Recovery

This is the number you should call. I had a major flood to deal with and I didn't know where to start. Joel took care of getting the house fully dry and his team removed damaged material quickly and efficiently. PuroClean can take you from emergency to full restoration with quality workmanship. You'll be glad you called them.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for your kind words Laura. I was so happy we could get everything completed for you. Your place does look fantastic so happy to help! Joel.

Randi Devito from Oakville
Randi Devito from Oakville
1 review Oakville, ON
10/10

water damage from plumbing leak

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just wanted to thank Joel's company for the amazing service I received!!! Not only fast, efficient , knowledgeable and just a pleasure to deal with!! The daily personal follow up and calls made the flood in my home a lot easier to deal with!Thanks again Joel, fantastic job!!!!!! Randi Devito

Approximate cost of services:
$900.00
Was this review helpful?
Company Response

Thanks Randi! It was a pleasure working with you too. Glad we could get your basement carpeting dry and clean without having to remove it. All the best, Joel.

Tim  de Mello from Mississauga
Tim de Mello from Mississauga
2 reviews Mississauga, ON
10/10

Sewer Back-Up in Basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We recently had the misfortune of enduring a sewer back-up in the finished basement of our home in Mississauga. PuroClean Oakville was referred to us by our State Farm Agent. We were very impressed with the quick response and immediate action taken by Joel and his crew to immediately get the basement cleaned and sanitized. There were lots of contents which were sorted and stored for us The emergency was handled immediately and very professionally.. Our basement is looking better than ever and it is once again a wonderful place for us to entertain and enjoy with our grandchildren. I would highly recommend PuroClean to anyone who has a similar setback.
· Tim de Mello

Review has 1 previous version
Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank You Tim, It was our pleasure working with you and Jennifer as well. I hope you have many opportunities to enjoy the new look of your basement. Very happy we cold help! Best Regards, Joel Nelson.

irina
irina
4 reviews Toronto, ON
10/10

water leak in the basement

We had a water leak in the basement and I contacted PuroClean company for help. I was completely satisfied with the work they completed in our home. They are knowledgeable, fast and efficient.
In a short time our life was back to normal. Thank you guys and keep going like this.

Approximate cost of services:
$11,500.00
Was this review helpful?
Company Response

Thanks for the kind words Irina! We were happy we could get the finished basement of your Oakville home back in top form for you quickly. It is incredible how much damage a small plumbing leak can do in a short period of time before it gets discovered! All our best to you and your family from Joel and the PuroClean team.

10/10

mould remediation in attic

Joel Nelson and his crew were very professional, arriving on time, completing the work as quoted and leaving our home in the same clean, tidy condition that they found it. The work involved use of heavy, noisy equipment but the disruption in our home was kept to a minimum. The containment that was provided ensured that the house stayed clean and free of contamination. The end result was spotless, mould-free attic walls and floor which easily passed the environmental spore-count tests done after the work was completed. Joel has also taken the time to follow up with us on several occasions to ensure that we were satisfied with the work that was done. We would definitely recommend this company.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you for your kind words Jennifer and Jean. It was an absolute pleasure working with you on the mitigation in your attic. We were very happy to hear you are pleased with both our standards, and the great news from the third party air quality test results! Cheers, Joel

Karmen and Cindy from Mississauga
Karmen and Cindy from Mississauga
4 reviews Mississauga, ON
10/10

Water Retention in Basement

Based on fellow reviewers, decided to call Joel for an evaluation on water that was retained in our basement installation and backyard. Overall, fantastic service. Was prompt in contacting us back, very thorough in identifying potential causes/problems, knowledgeable and professional, and very friendly. I would definitely recommend his service to others.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review Karmen. It was a pleasure helping you with your water issue. The first and most important step is to determine why the water entry problem has occurred then ensure that is fixed first to avoid ongoing damage to your home! I'm glad we could help., All the best! Joel.

Bruce from Toronto
Bruce from Toronto
1 review Toronto, ON
10/10

Water damage restoration

Joel and his team did a brilliant job in cleaning up serious water damage in our home. He was extremely professional, thorough and executed to the "T" everything that was required. We were VERY impressed, especially the quick turnaround to get things back to normal. I’d recommend Joel and Puroclean Services any day.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thanks for the review Bruce. I'm glad everything worked out so well and we were able to move quickly on all repairs. It was great working with you to get your beautiful Oakville home looking great again! All our best, Joel and the PuroClean Emergency Services Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about PuroClean Restoration Oakville/Mississauga

*Please note if you are seeking emergency services for Water Damage, Fire Damage or Biohazard mitigation - please call the phone number rather than leaving a message in the inbox*

PuroClean Emergency Services is independently owned and operated in Oakville Ontario servicing both Oakville and Mississauga. We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your completely satisfied with our service. With extensive experience and training in property restoration backed by IICRC/ Clean Trust certifications, PuroClean has earned a reputation as "The Paramedics of Property Damage". We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of compassion. We help rescue homes. We put businesses back on their feet. We help you get back to your life.

CATEGORIES
Fire & Water Damage Restoration and Mold Detection & Removal
PRODUCTS
State of the art drying systems, Deodorization, Water Removal, Cleaning, Disinfecting and Repairs to Property. Catalogue of damaged contents and off site storage of contents.
SERVICES
1. Water Damage Restoration: Our trained professionals identify the full extent of Water Damage, both obvious and unseen, by using moisture sensors and detectors. This ensures that a thorough remediation and cleanup within the damaged property is always completed, no matter the size of the water emergency project. Some examples of the water damage services handled by PuroClean are: • Basement Flooding • Sump Pump Failure • Sewer backup • Seepage • Kitchen Flood • Water Damage in Basement 2. Fire Damage Restoration: As property owners, we understand how devastating a fire can be, which is why we take the time to walk each owner through every step of the restoration process. We determine the full extent of the fire damage, including the impact of smoke, heat and residues from fire and smoke. It is essential that we provide open communication with the property owner, ensuring that they are fully aware of what will be taking place in their home following this unexpected loss. Some examples of the Fire Damage services are: • Smoke Damage Cleanup • Soot Cleanup • Fire Damage Cleanup • Fire Damage Mitigation • Smoke Damage Mitigation 3. Mould Inspection and Mitigation: When it comes to a property that has been affected by Mould we use environmentally friendly cleaning agents, a botanical spray and a hydroxyl to ensure that the infected area has been completely sanitized and cleansed. Through this process, mould spores are captured and killed, leaving behind a clean area and fresh scent. Mould Removal services offered by PuroClean are: • Attic Mould Removal • Kitchen Mould Removal • Bathroom Mould Removal • Basement Mould Removal or the mitigation of any other kind of Mould on your property. 4. Biohazard & Trauma Cleanup: In your time of need, let our professional technicians take care of you and your family, providing you peace of mind. Our services will be professionally completed and your space and belongings handled with care. We offer the following Biohazard clean ups: • Blood and Bodily Fluid Cleanup • Suicide and Homicide Cleanup • Accidental Death Clean up • Sewage Cleanup and Sanitation Services, • Rodent and Bird Feces Cleanup Services • Hoarding Cleanup Services
STYLES
We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your complete satisfied with our service.
SPECIALITIES
Water Damage Specialists, Mould Damage Specialists, Fire Damage Specialists, and Biohazard Damage Specialists. When property damage occurs, PuroClean Emergency Services is driven to provide an unmatched service experience, quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.
WEBSITE
https://www.puroclean.ca/oakville-on-puroclean-emergency-services/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
6
RETURN POLICY
5 year warranty on all services
PAYMENT METHOD
Visa/Cheque/e-Transfer
LICENSES
IICRC / Clean Trust; Water damage restoration, Applied Structural Drying, Applied Microbial Remediat
MEMBERSHIPS
IICRC (Clean Trust)CCI (The Canadian Condominium Institute)
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.