Mr. Furnace

Heating & Air Conditioning
ON L0S 1C0
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mr. Furnace

Average customer rating:
9.4 10 (238 reviews)

Sort by

Private User
Private User
Private User reviews , ON
10/10

Furnace and Air Conditioner

Very prompt...clean...efficient...helpful with all aspects of information and installation...did what they said they would do and more...a great experience for a change...
the installers were prompt and friendly and explained everything along the way...started a 9 am and were finished and cleaned up by 3:30 pm
We would highly recommend them to anyone

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you for taking the time to leave you review and highlight the areas of importance to you and how we delivered on them.

Rob in St. Catharines
Rob in St. Catharines
1 review St. Catharines, ON
10/10

Furnace service call

Mr Furnace has been our HVAC contractor for almost a decade, with absolutely no complaints. Juergen and Anthony have been regular technicians at our home since the install in 2009. Juergen came today (the Saturday of a long weekend, I might add) and had the issue fixed in no time. These guys have been out for repair work a few times over the years, and do our regular yearly maintenance. I would highly recommend the maintenance plan. Their work is impeccable, professional and comprehensive. I would, and have, recommended them many times over the years and will continue to happily call them for any issues we might have with our equipment.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for trusting us over the years and for your loyalty Rob. Pleased to hear how Juergen and Anthony continue to provide exceptional service in your home.

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Maintence on A/C and Furnace

Bryan M. did his job in a quickly in a friendly way. Very satisfied with the service. He arrived during the time period the service was booked and gave a complete report as he left

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the 10-star review. Happy to hear you received great service, which we pride ourselves on.

Janet in Port Colborne
Janet in Port Colborne
1 review Port Colborne, ON
10/10

A/C maintenance ....part replacement, diagnostics

Claude is an excellent worker... a very kind gentleman...explained everything to me step by step....he got everything up and running quickly.....because of communication & my trust in his expertise I decided to get my A/C and furnace on a plan....by doing this saved me lots of money and gives me peace of mind....happy that it didn't rain on him while he was working outside....thanks so much Claude for all you did...it's so nice to meet people that truly have your interest at heart....this world needs more people like Claude :) (y)

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Thank you for the kind words and acknowledgement for Claude. We look forward to maintaining your equipment moving forward. Thank you for trusting in us Janet.

Private User
Private User
Private User reviews St. Catharines, ON
10/10

New A/C unit installed

Brian N. came to my home to discuss what the best option would be for a new A/C unit. He was very information and professional. He measured the rooms in my home to ensure I got the right size unit. Brian definitely made this experience stress free. That week the technicians came and were respectful of my home with wearing their boot covers and cleaning up after the job was done. Was very happy with the customer service I received. Thanks again!

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

We love hearing when our valued customers have such a positive experience with us. Thank you for taking the time to leave your review and acknowledge Brian's and our technicians exceptional customer service and quality work.

Tony Aspler in Saint Catharines
Tony Aspler in Saint Catharines
1 review St. Catharines, ON
10/10

Installation of new furnace and air conditioner

Tom and Jay from Mr. Furnace did an excellent job in installing both a new furnace and a new air conditioner in a single day. And they cleaned up beautifully when finished.

Approximate cost of services:
$12,500.00
Was this review helpful?
Company Response

Thank you for the 10-star review Tony. Happy to hear the service for your recent install was up to both of our expectations.

KLevesque in St. Catharines
KLevesque in St. Catharines
1 review St. Catharines, ON
10/10

Air inspection and set up annual plan

Mike G has put my mind at ease knowing that my Air conditioner is functioning properly. Mike G gave friendly,prompt and outstanding service. Mike was respectful and ensured that he wore his shoe covers when coming back into the house,and also give great information to ensure both Air Conditioner and Furnace are maintained. Thank You Mike G

Approximate cost of services:
$270.00
Was this review helpful?
Company Response

Thank you for the great review. We are pleased to know that Mike provided exceptional service and that your AC is operating smoothly.

linda Jane  in
linda Jane in
1 review , ON
10/10

Air Conditioner and Furnace installed.

Dear Home Stars, I recently had a Furnace and Air Conditioner installed by Mr. Furnace. The two young men who came to do the work (RYAN AND MICHAEL) were very polite, friendly, and efficient, I observed how careful they both were in respect to making sure all furnishings and ornaments in my home were safe from any damage while the work was being completed. I will definitely recommend Mr Furnace to my friends, and people in this Area. Yours Thankfully Linda Jane Thomson.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Pleased to hear you had a great experience with Ryan and Michael. Thank you for the 10-star review Linda.

Private User
Private User
Private User reviews Niagara Falls, ON
10/10

Professional and friendly

Mike G. and Bryan H. were the technicians who took care of the vent cleaning and A/C this year. Not only were they efficient and professional in their work, but they were discreet and incredibly respectful while in our home. A delightful team. I would not hesitate to call upon the services of Mr. Furnace again. In fact, we are part of their Membership programme and benefit not only from excellent and reliable service, but reduced rates as well. A winning combination.

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Wow, thank you for the great review!

Sheila in Grimsby
Sheila in Grimsby
1 review Grimsby, ON
10/10

Duct Cleaning

Had Mike G and Brian S to the house today to clean our ducts. Both were very polite and knowledgeable, arrived when they were supposed to arrive and did a wonderful job, left no mess, considerate of coming in and out of house would highly recommend them to our friends. You are lucky to have such terrific men in your employ.

Approximate cost of services:
$498.00
Was this review helpful?
Company Response

We appreciate your kind words and 10-star rating. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Furnace

For over 40 years, Mr. Furnace Heating & Air Conditioning has been the go-to choice for HVAC services in St. Catharines and the surrounding areas.

When it comes to your home's comfort, we've got you covered year-round. From expert heating and cooling solutions to indoor air quality improvements, our team of professional technicians is dedicated to ensuring your home is always Just Right™. Whether it's a furnace installation, air conditioner repair, or duct cleaning, we have the expertise and experience to get the job done right.

At Mr. Furnace, we understand that HVAC issues can arise at any time, which is why we offer 24/7 emergency service with no extra charge for weekends, holidays, or after-hours calls.

For top-notch HVAC services and reliable quality you can trust, turn to Mr. Furnace Heating & Air Conditioning. We're committed to keeping your home comfortable and your satisfaction guaranteed.

Contact us today to learn more about how we can meet your HVAC needs!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Boilers - Air Conditioners - Ductless Air Conditioning Systems - Heat Pumps - Water Heaters - Tankless Hot Water Heaters - Indoor Air Quality Products: - Duct Cleaning - Dryer Vents - Humidifiers - UV Air Purifiers
SERVICES
Heating & Air Conditioning, Duct Cleaning, Dryer Vent Cleaning, Air Quality,Furnace Repairs, Furnace Installation, Furnace Maintenance, Air conditioner Repairs, Air conditioner Maintenance, Air Conditioner Installation, All Furnace Services, All Air Conditioner Services, All types of Furnace Brand Repairs repairs, All types of Air COnditioner Brand repairs and 24 Hour Service.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://mrfurnaceright-time.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.