Tj's Fireplaces And Gas Services

My husband and I used TJ's Fireplaces and Gas services to replace a 20 year old gas fireplace in our home.

From the quote process to installation, the level of service, professionalism and friendliness was top notch.

The replacement of our fireplace was for the purpose of preparing our home for resale and TJ worked with us to find a solution that was both affordable and attractive.

He provided top notch customer service with a great technical skill set. We found him to be exceptionally personable and this made choosing him even easier.

We would unhesitatingly recommend his services.

Our fireplace has been out of service for a couple of years. While searching the net for someone qualified, came across the multiple reviews for Terry at TJ's. Although initial appointment was for next week, on short notice Terry called advising he was in the area. I was delighted to have him stop by as this weekend is the coldest yet this year. With a couple of replacement parts we were back in business. I had told Terry that I generally shutdown the pilot for the summer. He provided a great tip which was to light the fireplace each month for a day (particularly if it is raining) , to help dry out the lines and prevent spider webs from building up. This makes great sense as I previously experienced issues with spiders and my BBQ. He also tried to suggest my wife should stay in today instead of shopping because it was so cold. Although I thought it was a great idea, the cold doesn't stop a dedicated shopper or a dedicated technician as Terry is. It was a pleasure having him perform the service and I would certainly recommend him for any project you may have.

The pilot light for my gas fireplace has constantly gone out over the last 5 years, and the igniter was broken so I couldn't relight it myself. I called 3 repair places (BBQs galore, Brooms, and Abw Air Systems) and all of them had half-fixes for me. They would light the pilot with a match and then tell me I need to replace the entire fireplace (~$2000), or replace the entire igniter ($600).

I gave TJ a call and he agreed that although he recommends the fireplace be replaced because it isn't very good (he explained his history with the model I have), he went ahead and FIXED the igniter. Not only that, but he found that the reason the pilot kept going out was because there were a few holes directly underneath the pilot that had cold air rushing in. He plugged those holes and now the fireplace is in perfect working order.

I'm happy he took the time to explain everything to me. He even came to my house same-day, after business hours, to help me out.

Would absolutely recommend to anyone who needs a fireplace guy.

When we first contacted TJ's Fireplaces and Gas Services, we had already been working with another company. When that company proved to have challenges meeting our installation dates (it had been 4 months already), we started contacting local companies for quotes. We then started to hear that there may be 'issues' trying to put a gas insert in our current wood-burning fireplace area...we had vendors offer to cut the marble slab around the fireplace to fit a gas fireplace, and were also told that we would not be able to convert it because there were no gas fireplaces that would fit the space. Luckily, we had been doing more research to find a vendor and came across TJ's reviews. We also received a recommendation to contact TJ's Fireplaces from a furnace technician whom we had been working with. Thankfully, we got in touch with Terry and not only was he able to install the perfect fireplace for us, but we decided to add a second fireplace in our family room and also have a BBQ line installed. Terry's service was reliable and efficient (he wasn't kidding around when he said he keeps the work space clean and tidy) and we look forward to working with him in the future!

I called TJ's after I noticed his sign in front of my neighbors house.
My fireplace was old and always had problems. It was a huge dated corner brick fireplace attached to a bad chimney with rodent holes.
The basement is being repaired from a flood and I have dealt with quite a few people regarding that matter this year.
Finding Terry was such a relief. He is prompt, pleasant, honest and one of the hardest working people I have seen in a long time. His work ethic is amazing. He explains things easily and has great advice.
We now have a new fireplace, better venting, sealed holes and he left it cleaner than before he started.
I highly recommend TJ's Fireplace and Gas Service.

We recently moved into a century home in downtown Burlington.
As part of our insurance obligations, we needed to have our fireplaces inspected and I found TJ's Fireplaces on the internet. Our sole source of heat in this house is 4 gas fireplaces so it's critical from a health and safety standpoint that these are inspected and maintained properly.

We have worked with Terry now since the summer when we took possession and I feel very comfortable in referring his company. Terry has inspected all 4 of our gas fireplaces and replaced 2 of them that were 20 years old, dated and no longer functional. He is extremely knowledgeable and recommends what he believes will be the most cost effective and efficient option for each space.

He is very responsive by email and phone and has without question made long term clients out of us this year.

Terry assessed existing fireplace and made great recommendation for upgrading my existing gas fireplace . The estimate was fair ,the work completed earlier than planned . He has the years of experience and know how to be able to do a great job

TJ came to our home to quote on the removal of the fireplace. He and a fellow employee removed it a few weeks later. The quoted price is what was charged. They were extremely pleasant and cleaned up after the removal. When they were leaving he put my garbage cans in the garage for me, which was super nice of him.

Lives up to the 10 star rating! Efficient, friendly, respectful and great quality work! Would definitely use Terry again.
Cleaned up and work was completed on time and on budget

After deciding to place a gas fireplace in our basement during our current renovation, I began to look around for dealers, service providers etc. in the Burlington area. I received quotes from 3 companies located near Burlington but was still not sure about the quality of the installation. Often one company sells the product but they then "contract out" the installation.

From past experience with others products this sometimes results in a very quick and superficial installation, because they are usually doing it for a "set contract price" and have several to do in a day. So I decided to research the reviews on Home Stars and found TJ's Fireplaces and Gas Services located right here in Burlington. I AM VERY PLEASED THAT I DID!!!!!

TJ was very quick to respond to my initial email inquiry from his Gmail account tjsfireplaces@gmail.com (Note that this is an updated address and replaces an earlier Cogeco address) Based on our email conversations we set up a no obligation site visit to get a firm quote based on TJ's visual inspection. All installation tasks and were to be completed by TJ himself and could be done in a timely manner. His overall cost was lower and the satisfaction of knowing that he would handle and guarantee the installation himself was the item that sealed the deal.

Installation went according to schedule and TJ was every bit as efficient and careful as he said he would be. I am very pleased with the product, installation and service provided by TJ. Be sure to at least include TJ in your quotation process, you will not be disappointed.

The single wrinkle in the whole process was of my own doing. A week or two after installation we went away and so I decided to shut off the pilot light since a gas appliance was new to us. Upon return I realized that I did not know how to successfully relight the pilot. TJ is helping me through the process.

Thanks TJ Doug C