Furnace King Home Services

Heating & Air Conditioning
Mississauga ON L4X 1K5
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Heating & Air Conditioning
Furnace King Home Services
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Reviews for Furnace King Home Services

Average customer rating:
9.8 10 (376 reviews)

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Marshall in Toronto
Marshall in Toronto
1 review Toronto, ON
10/10

New Furnace

I wanted to share with you our surprise and complete satisfaction with dealing with your company. Firstly I said surprise, because your company performed all the steps you outlined in our discussions and contract. Secondly, our satisfaction, for your installation and service team are very competent and personable and completed the installation within the time frame you had specified without muss and fuss. And thirdly, this is not the first time dealing with Furnace King. Prior to all service aspects in our dealings with your company, we had received glowing reports of how good your company was, and this is the reason we chose Furnace King in the first place. I can say without reservation that you exceeded our expectations and hats off to your team, especially Mike, who is a very professional, thorough and personable man.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for the review Marshall. I'm happy to hear that the team was able to exceed your expectations. I'll be sure to let Mike and the rest of the team know how happy you were with their service. We look forward to continuing to help you with any heating and cooling needs you may have in the future. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

Joy in Toronto
Joy in Toronto
1 review Toronto, ON
0/10

Never use Furnance King, They charged and did not do the work.

Don't hire them!!!

They charged and they did not clean the furnace. When I called them, they refused to come back to finish the work. Let us work together and bring them to court.

Approximate cost of services:
$140.00
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Company Response

Hi Joy, I'm sorry to hear you weren't happy with the maintenance we performed.

I understand you feel the work completed wasn't performed to your expectation.

There seems to be a misunderstanding. When you spoke to our office earlier today, we did schedule to have our lead technician out this Wednesday to inspect the work done and fix any issues you have.

This was before you posted your review.

Customer satisfaction is paramount to us. If you are still not satisfied after the appointment on Wednesday, we will refund the charge for the maintenance.

Sincerely, Anthony Damiani.

Carolina in Ottawa
Carolina in Ottawa
1 review Milton, ON
10/10

Furnace Installation

Zach and myself are quite happy with the new furnace. The install was quick, quicker than I expected and I loved coming home to a warm home, lovely surprise I thought it would be until the next day. Although I was not home Zach assured me the installers were very professional. The furnace works wonderfully and upstairs is much warmer now. I would recommend you guys to anyone. It was more expensive than I was hoping to pay but I know we paid for quality. I received the rebate info in the mail today so I appreciate that as well. It is important to me that you were able to come give us a quote on the Sunday. It was such awful luck to have the furnace turned off on a Friday and I couldn't believe no other place we called was willing to take our money sooner! Haha. Again I really appreciate you taking time on a Sunday to come and help us out.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the review Carolina. I'm glad to hear you are happy with the new furnace. We're committed to running a 24/7 business so even if it's a Sunday, we won't leave you in the cold. We look forward to providing the same exceptional service for years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

Sandy & Eric in Mississauga
Sandy & Eric in Mississauga
1 review Mississauga, ON
10/10

New Furnace & AC Installation

Our experience with Furnace King has been excellent! From meeting with the home comfort advisor Sandip, who provided valuable advice, and with help of Mike the master installer and his team, they worked with us to re-position the furnace / duct work and hot water tank, they reconfigured our utility room to a much functional space! We love our new high efficiency furnace unit, and we are very happy with the professional service we have received. We have been recommending Furnace King to all our friends and family.

Just a quick note... about a month after the furnace was installed, on a very cold December night. We ran into a little trouble with the new furnace. Furnace King technician came at midnight to fix it for us!! That is service, thank you!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the review Sandy & Eric. I'm glad you're happy with the new furnace and AC. A referral really is the best compliment you can give and we appreciate the trust you are giving us by recommending us your friends. We are committed to continuing to giving you the best service possible for the years to come. Thank you for choosing Furnace King! Sincerely Anthony Damiani.

Sophia in Brampton
Sophia in Brampton
1 review Brampton, ON
9/10

Furnace

After my furnace died in during what had to be the coldest period in December 2016, I obtained several quotes and in home assessment regarding a replacement. I settled on Furnace King (FK)and was very pleased. The initial Consultation and Presentation with FK representative, Sandip was very information as he guided me through what my exact needs were. His knowledge, experience and attention to detail were evident as he made sure that I had exactly the type of furnace my home required.
After finalizing my decision, and completely relevant paperwork on the Friday, my new furnace was installed on the Saturday... talk about quick service.
INSTALLATION: The installers, Johnny and Michael were exceptional.
- they were on time
- gave me the FK red carpet treatment... ( laid out their protective carpeting from my front door to the basement)
- removed old furnace; replaced all necessary piping
- they answered all my questions
- went above and beyond with many other small fixes

After installation, Sandip was kind enough to follow up same day to check in and ensure that all was well. That was very much appreciated.
To be honest, I can't give a full review regarding the furnace/Unit itself. This is not my area of expertise and it has only been over 6 weeks since my installation. I am quite satisfied with the Furnace/Unit that Sandip recommended and can feel the difference in the home.
Hopefully I won't require a service call anytime soon, but I am sure if/when I do, it will be with the excellence initially displayed.
Thank you Sandip and your team!

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the feedback Sophia. I'm glad to hear you are happy with your new furnace so far. I'll let the guys know how happy you were with their service. We are indeed committed to providing the same excellent service you've come to expect from us in the years to come for any services you may require in the future. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

Douglas Elkins in Toronto
Douglas Elkins in Toronto
1 review Toronto, ON
10/10

Upgrade to High Efficiency furnace

I have used Furnace King on two occasions, the first time was an emergency service call for a central air conditioning failure and this last instance was for a High Efficiency furnace upgrade to replace our 19 year old Mid efficiency unit. I was totally impressed by Anthony's explanation of the $250 OPA rebate and his recommendation to send an energy auditor ($400) prior to the installation of our new furnace, which qualified us for a second Enbridge Gas rebate, all in all a rebate savings of $1700! That is outstanding. The service people were top notch, professional and no hidden add on fees. I will recommend to my friends and family.

Approximate cost of services:
$3,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for the review Douglas. I'm glad to have the chance to work with you again. It means a lot to us that with all the options available in Toronto for furnace service companies, you chose to stay with us. We appreciate your recommendations, and look forward to working with you in the years to come. Thanks for choosing Furnace King! Sincerely, Anthony Damiani.

Hensalonian
Hensalonian
2 reviews Mississauga, ON
10/10

Heating and Cooling

We felt very confident that we were making the right decision to buy a Trane. The team you sent to remove our old furnace and to install a new Trane furnace and AC were extremely efficient. Finally, our home is consistently warm. The furnace runs so quietly, I had to send my husband to the basement to check why the furnace wasn’t working. I was expecting a loud whoosh like we used to hear as our old furnace turned on. Now we know that silence is golden!

Approximate cost of services:
$9,400.00
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Company Response

Thanks for the review. I love that the new furnace is so quiet, you thought it wasn't working. I'll be sure to let the team see your comments, and want to let you know we are committed to continuing to serve your heating and cooling needs with the same high level of service for years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

uma
uma
1 review Mississauga, ON
10/10

Furnace and AC replacement

I take this opportunity to thank Furnace King Team and a special thanks to Sandip.
To start with i have gone through reviews of different heating and cooling provider and called few but got call back from sandip immediately. It was a pleasure dealing with Sandip as he is very knowledgeable about what our home needed, the products they sell and answered/cleared all our doubts.
On the day of installation the technicians arrived on time and completed the work well before the estimated time. They were very professional and job was very neat and clean.
On the whole we had a very nice experience with Furnace king and would definitely recommend Furnace King to my friends and family.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the comments Umasankar. I will definitely let Sandip and the whole team know what a good job they did. We strive treat all our customer's homes as if they were our own, and like to leave no trace to our install other than a more comfortable home. I'm glad you are happy with the service you received, and the new furnace and air conditioner. We look forward to continuing to exceed your expectations for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

Private User
Private User
Private User reviews Oakville, ON
10/10

Furnace and AC Purchase and Installation

Hi Sandip,

I hope you have enjoyed your weekend... I just wanted to take this opportunity to thank you and your entire team for the work you guys did a few days ago replacing our furnace and AC.
Prior to getting any quotes from any company, I knew that going into this process, we would need to deal with a company that not only could sell us a great product, but also someone we would be confident in for the maintenance of the units in the coming years and someone we could rely on if we ever needed any emergency repairs.

Starting with you, your presentation and consulting with us on what our needs were, left us feeling very confident that the units we were purchasing were the right ones for us and that your company, Furnace King, along with the backing of Home Depot, was the company we wanted to deal with. You explained how the furnace and AC units work, and answered all our questions. The quotation you provided us was very fair and you explained to us how we could save money by taking advantage of the home energy rebates and helping us through this process.

In less than one week, our furnace and AC were installed. Our scheduled install went very smoothly. The installers, Joe and Mike, were great guys; they arrived on time, laid out their protective carpeting from our front door, down the hall and down the stairs to the basement. Everything was cleaned up once they left; there was no stray garbage laying around. They answered any questions I had and explained the work they did when it was all complete.
I loved the fact they went out of their way to make sure that the old venting pipe from the furnace (which was y-connected to our existing hot-water tank) was completely removed and not just cut and then capped off. They re-worked it so that it was just one clean vent from the hot-water tank and out, which looked really nice. Another thing I really appreciated was the fact that Joe was kind enough (even after a long days work!) to check my existing natural-gas fireplace, when I asked. I just wanted to know that it could turn on with no problem. I had been slightly hesitant to turn it on recently, as we had not had it on in many number of years and I felt more comfortable having someone experienced try this. Everything worked fine, and thanks again Joe!

We have only experienced the furnace for a few days now (and Winter is coming...) but we are really pleased with how everything is running and looking forward to some energy savings.
I can't recommend you guys enough...We are really happy with the work of Furnace King. There may be other good HVAC companies around, but I don't think they will be so F. King great!! ;-)

Thanks again Sandip!

Approximate cost of services:
$10,000.00
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Company Response

Wow! Thanks for the awesome review. I'm glad to hear how happy you are with the new furnace and AC, and with the team. I'll be sure to let them know they did a great job! We look forward to providing you the "F. King great" service you've experienced so far for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

Private User
Private User
Private User reviews Oakville, ON
10/10

New furnace and AC

Everything went fine, the install crew was very professional, cleaned up after themselves, and made sure everything was running smoothly before they left. We are happy that we chose your company, it was a great price for what we feel is the best product and warranty on the market together with and a great installation.

Approximate cost of services:
$0.00
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Company Response

Thanks for the review. I'm happy to hear you're happy with your new furnace and AC. I'm especially happy the team was able to leave a good impression and made you feel comfortable with your new system. W all look forward to working with you for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace King Home Services

Furnace King

With over 40 years of experience, we offer you our commitment to superior home heating and air conditioning service: from personalized home comfort design to our selection of high-efficiency products, backed by the best guarantees in the industry.
-Heating, air conditioning, cooling, furnace, ac, central air, duct cleaning, air quality, humidifiers, filtration, HEPA, tankless hot water, home comfort, fireplace, HVAC, heating ventilation and air conditioning, emergency service, thermostat. Contact us for more information and a complimentary estimate.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioners, Furnaces, Air Filtration, Humidifiers, Tankless Water Heaters
SERVICES
24/7 Emergency Service. Installation, Maintenance, and Repair of: Air Conditioning Systems, Heating Systems, Air Filtration Systems, Humidifiers, Gas Fireplaces, and Tankless Hot Water Systems.
BRANDS
Amana, Trane, Rinnai and more
SPECIALITIES
All Residential Heating and Air Conditioning needs, Air Quality and Energy Efficient Home Comfort. Emergency response.
WEBSITE
http://www.furnaceking.ca
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, Amex
LICENSES
Gas Fitters and Refrigeration License, Master Business License
MEMBERSHIPS
HRAI, TSSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Parts And Labour, and 2 Year No Frustration Guarantee On Furnaces and Air Conditioners
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.