Furnace King Home Services

My first winter in a recently purchased townhouse, the older furnace had issues, I just called a few numbers searching google and then I happen to meet Mr. Sandip. The way he evaluated our needs and explained about HVAC and energy efficiency helped us make the decision. He was thoroughly professional and advised us to change both furnace and AC at the same time as they were 21 years old. He not only shared the best rates but also helped us with monthly installments. We finalized in the evening around 5:00 PM and the next day installation was done! Both Brian and Konrad were very polite, skillful, very experienced and I was amazed by all different of the tools they were carrying. Both complimented each other and exceeded our expectations with a quality installation. We are really pleased with Furnace King and would recommend Furnace King and Mr. Sandip to everyone.

When our furnace suddenly died just 2 days before Christmas we quickly arranged for 3 furnace companies to supply us with quotes for a new one and an air conditioner. Sandip made an excellent presentation, teaching us much about HVAC systems and what we should look for. In the end, all three companies were terrific - very responsive, thorough and professional - but in the end, Furnace King provided the best combination of product and price. Once we awarded them the job, they exceeded our expectations for a quality installation as well. Dave and Brian were skilled, experienced, polite and tidy. Really, we couldn't have had a better experience. (Unless our furnace hadn't broken at all!). ;-)

Friendly and professional service. Detail and step by step in explanation regarding the AC and Furnace advantage, benefit and cost saving on gas and hydro of using Trane. Satisfy with fast and professional installation.
Overall I'm satisfy with Furnace King home services

Based on a strong reference from a friend who was pleased with their HVAC installation by FurnaceKing, met with Sandip to discuss options. He is a pro and explained everything I should consider from both comfort and financial perspectives. He coordinated a flawless installation by their crew of 4 on schedule. Very pleasant and informative technicians as well, who cleaned up their work area and provided a quick tour of the new furnace, AC, humidifier and Nest controller. I have no hesitation recommending FurnaceKing and Sandip to anyone requiring similar equipment.

On the evening of November 14th, our furnace suddenly stopped working. The next day, I asked friends/family for referrals. A good acquaintance highly recommended Furnace King after having his furnace replaced through them & put me in touch with Sandip. Sandip contacted me right away & scheduled for a service call the next morning to diagnose the issue. Claudio, one of their senior technicians, arrived punctually & diagnosed the issue (my vent motor had burned out). He was very knowledgeable, professional, and courteous.

Sandip followed up promptly & discussed repair vs replacement options. He took the time to answer all of our questions (as a trained engineer, he’s very knowledgeable). After weighing the pros & cons, we decided to have the unit replaced. The work was scheduled immediately & Sandip kept in constant communication with me to ensure that the process proceeded seamlessly. When you read the other reviews & the responses by Anthony (who I believe is one of the owners) mentions being only “one phone call away”…this is no exaggeration! Sandip was very generous with his time & made himself available day/night to address any questions or inquiries that I had.

The installation was performed by Brian & Konrad. Both were punctual, professional, and courteous. They worked great together as a team and took the time to answer all of my questions, as well as accommodate any special requests (e.g. additional sealant around the PVC piping, checking the functionality of my humidifier, etc).

Sandip, Brian, and Konrad: if you’re reading this, thank you again for everything.

We are Furnace King Clients over 10 years.
The company employees are providing to us exceptional support with professionalism, punctuality, politeness and understanding.
We are very satisfied with quality work by Claudio, who is our HVAC mechanic for many years.
We thank the whole Furnace King team for their excellent services.

We recently called Furnace King back to look after our home furnace, the technician indicated the furnace need it to be replaced as the heat exchanger was malfunctioning, allowing high levels of CO2.

Sandeep diligently came in to our house to address the furnace replacement, he’s highly experienced and knowledgeable in this field, in addition, he was very professional and accommodating, we decided to proceed with the project and he quickly schedule the work for the next day!

The technicians, Junior and Konrad came in on time, following the same professional and accommodating to our request to relocate the gas lines and pipes.

That said, we felt ever so motivated and offered them to comeback and look into replacing our aged rental water tank for a tankless system, Sandeep once again responded with the same professional and accommodating manner, we asked the same crew to comeback to look after our tankless project.

Once again they demonstrated the same consistent with their excellent service and quality workmanship, Sandeep kept following up with each step of process from the start all the way to post project quality check.

Overall, a highly professional, knowledgeable and accommodating experience from all of the King Furnace team, thank you Sandeep, Junior and Konrad for making this project an smooth and rewarding experience.

Julian O.
11/2021
Toronto

I found Furnace King to offer an outstanding service and long term value proposition. The entire process from start to finish was smooth and installation was high quality. Thank You

Thanks to Sandip for discussing and scoping our Furnace and AC requirements. He explained in details, the options available and their user benefits; as a result we added a Humidifier to the system (we didn't have it before). He helped us understand the benefits of the unique design feature and benefits of the tubular heat exchanger that is backed by a robust warranty. Regarding overall warranty, Furnaceking offered more than what is usually available in the market. All this came at an affordable price and payment terms. Thanks again to Sandip for his guidance. Despite bad weather the installation crew (Junior, Conrad and Corey) came as planned, completed their work in a timely manner. We liked their polite and helpful attitudes. Up until now, we think we have seen everything happening in the right manner. Furnaceking has a professional, customer focused team whom I will recommend to my GTA friends.

We had great experience with furnace king team. As our furnace broke down & with an aging a/c unit as well, we were looking for replacement of complete HVAC system. Mr. Sandip is very knowledgeable & helpful. He provided us with all the information we required to make an informed decision. quotes were competitive as compared to quotes from other contractors & with home depot financing option, we went ahead with the furnace king. Installation was smooth & on time. overall great experience ! would highly recommend them & looking forward to have long association with them!