paradise bay

We had a hot tub from Paradise Bay and it was to be maintenance free on the outside. Turns out it was not made properly and the outside started pealing. I made Paradise Bay aware of the problem and even the manufacturer as Paradise Bay was dragging their feet. After 4 years of excuses (wrong color came in, wrong product came in, don't have the right equipment, wrong product came in again, someone used the product, the weather, can't take it into the shop to do cause it is too hard to get it out of my yard...never ending) they did finally get the hot tub sanded down and then waited another year. Not the product has been used by someone else. We finally went out and bought a new hot tub from someone else.